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BWI Wins Partner Awards at CAA National Conference



Hotel Chain is Honored as Lodging Partner of the Year

PHOENIX (March 31, 2009) – Best Western International, the World’s Largest Hotel Chain®, won four out of six Partner Awards at the American and Canadian Automobile Association National Conference on Tuesday night, including the prestigious Lodging Partner of the Year award. Best Western also took home top honors for Best Marketing Support, Best Sales Support and Best Technology Support.

“This overwhelming recognition from AAA/CAA clubs across the country is a tremendous honor, and we look forward to continuing to deepening this valuable relationship,” said Dorothy Dowling, Best Western senior vice president of marketing and sales. “Working with AAA/CAA has allowed us to offer special discounts and benefits to consumers, while helping our member hotels increase revenue.”

To determine the winners, AAA/CAA surveyed travel professionals in more than 1,000 AAA/CAA travel agency offices, asking them to rate their level of satisfaction with each of AAA/CAA’s air, cruise, tour and hotel preferred travel partners. Partners were rated in five categories including service, product, marketing, sales support and technology. Winners were selected in each of the five categories, with the awards for Partner of the Year presented to the partner with the highest overall cumulative score in travel segment.

“To win four out of six awards in the lodging category is a remarkable achievement,” said Alison Hermansen, CAA Executive Vice President Association & Club Services. “Our clubs across Canada truly appreciate the support they receive from Best Western and these awards are a reflection of Best Western’s efforts to excel in all areas of our partnership. Best Western was also the first lodging partner to provide CAA Dollars® to CAA members coast to coast.”

All of CAA’s more than 5.3 million members receive a guaranteed lowest available CAA hotel discount when they book with Best Western. In addition, Best Western offers an exclusive loyalty program for CAA members, the Best Western Rewards CAA Preferred Guest program.
Benefits of the program include:
• Earn Best Western Rewards Points or CAA Dollars®
• 10 points for every dollar spent on qualified hotel room rates
• 10 percent bonus points with each qualified hotel stay
• Up to a 20 percent CAA hotel discount on best available hotel rates
• Additional rewards on seasonal promotions

Best Western was named a CAA Preferred Lodging Partner in 2007 and the company’s North American hotel properties are close to 100 percent diamond rated.

Best Western International is THE WORLD'S LARGEST HOTEL CHAIN®, providing marketing, reservations and operational support to over 4,000* independently owned and operated member hotels in 80* countries and territories worldwide. An industry pioneer since 1946, Best Western has grown into an iconic brand that hosts 400,000* worldwide guests each night. Best Western's diverse property portfolio, its greatest strength, stems from a business model designed to give owners maximum flexibility to address market-specific needs. Equally committed to the business and leisure traveler, Best Western recently embarked on a five-year mission to lead the hotel industry in customer care. Since 2004, Best Western has served as the Official Hotel of NASCAR®. For more information or to make a reservation, please visit

*Numbers are approximate and can fluctuate.

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