Best Western Customer Care
To help us better serve you, please select one of the reasons below for contacting Best Western's Customer Care team.
Quick Help Questions
I have a question or problem about my reservation
For assistance with your reservation, please call 1-800-780-7234 in the United States or Canada or click here for international reservations numbers.
I need to cancel or change my reservation
For assistance with reservations, please call 1-800-780-7234 or click here to retrieve your reservation. changes and cancellations cannot be processed via email, please utilize the above phone number or reservation link to process your changes.
I have a billing problem / question
Billing is processed by the property. Contacting the hotel directly may expedite resolution of your issue. Please start your search here for the property's contact information. If you prefer, you may e-mail our Customer Care department with the details and we will document your feedback and forward to the property. The property will reply to you by e-mail, telephone or mail as soon as possible.
I have a Rewards problem or question
I have a Best Western Travel Card® (gift card) problem or question.
Sponsorship Requests
Detailed information regarding submitting a sponsorhip request can be found in the Sponsorship Requests FAQ section of the Best Western for a Better World area of our website. A Customer Care Representative will respond to your inquiry.
I have another question or problem that isn't listed
Please e-mail our Customer Care department and a Customer Care Representative will respond to your inquiry. For immediate assistance, you may also choose to speak directly to a Customer Care Representative by dialing 1-800-528-1238. For changes or cancellations to a reservation, please call 1-800-780-7234 as they cannot be processed via email.
Other FAQ's, Corporate Information, and website information
