Yes, Best Western requires a credit card for all online hotel reservations. This guarantees your hotel or motel room until your arrival date. Your credit card will not be charged until you arrive at the hotel unless the hotel requires prepayment or a deposit prior. Prepayment, deposit and cancellation requirements will be displayed during the online confirmation process.

If you do not cancel online reservations in accordance with the individual hotel's cancellation policy, you will be charged for one night's hotel stay, unless your online hotel reservation required a full payment in advance or a minimum length of stay.

If you prefer to not use your credit card online, we invite you to contact Best Western reservations by phone at 1-800-780-7234 (North America) or by contacting your regional worldwide reservations center.

Best Western reservation cancellation policies vary by location. Please review the policies of each individual Best Western hotel when confirming your travel reservation during the online reservation process.

If you do not cancel online reservations based on the individual hotel's cancellation policy, you will be charged for one night's hotel stay unless you're online hotel reservation required a full payment in advance or a minimum length of stay.

When full payment is required in advance, you will be charged for the entire reserved stay unless you change or cancel your reservation within the requirements of the individual hotel's cancellation policy. During certain travel periods, such as holidays and special events, a minimum stay may be required. For minimum length of stay reservations you will be charged for the entire reserved stay if you check out prior to the reserved departure date.

For further clarification on a hotel's cancellation policy please contact the hotel directly or contact your regional worldwide reservations center.

Yes. Reservations are guaranteed to your credit card. To avoid being charged, reservations must be cancelled in accordance with the cancellation policy outlined by each individual hotel. Take time to review the cancellation policies for your specific hotel reservation.

Yes. Visit our Check Reservations page to retrieve your reservation. Once your reservation has been retrieved a request for a confirmation to be sent to an e-mail can be done from this screen.

Requesting 10 or more rooms for the same Best Western hotel and arrival date qualifies as a group booking. Group travel reservations may have different rates or hotel booking requirements. To request a reservation for your group or for more information, please contact each individual hotel or visit our Groups Section.

If you made your reservation on Bestwestern.com, visit our Check Reservations page to lookup your existing reservations by entering your first and last name as well as your confirmation number. Or you can login with your Best Western Rewards® membership number to retrieve you hotel reservations.

If you made your hotel reservation on Bestwestern.com (and it is within the cancellation/modification time frame) you may lookup and modify it via our Check Reservations page. Simply enter your first and last name as well as your confirmation number.

To retrieve your confirmation number, please contact your regional worldwide reservations center or contact the hotel for which you made your reservation. If the reservation was made directly with the hotel, you will have to contact the hotel directly to retrieve your confirmation number.

Please contact the hotel directly to make any changes to the reservation. Reservations made at the hotel directly cannot be modified or cancelled on Bestwestern.com.

To request a reservation for your group or for more information, please contact each individual hotel or visit our Groups Section.

Contact information for the hotel (such as address, phone and fax numbers) is listed at the top of each individual hotel overview page. Please visit the Best Western homepage to begin your search.

Special requests can be made when making your hotel booking online. Requests for rollaway beds, cribs and smoking preferences, as well as any requests noted in comments section during the reservation process online can be made. Special requests are not guaranteed and will be honored depending on availability at check-in, but we will do our very best to accommodate the request. If you have specific needs or questions regarding your request, please call the hotel directly.

In addition to our basic amenities, BEST WESTERN, BEST WESTERN PLUS and BEST WESTERN PREMIER Hotels offer various amenities as well. If you would like to know more about specific amenities, please search for a hotel on Bestwestern.com or contact the hotel directly.

We have over 1,900 Best Western pet friendly hotels. Since qualifications on hotel rooms and options vary by hotel please refer to the hotel overview page for the desired hotel's pet policy. If no specific information is listed (or if you have specific questions regarding the hotel's pet policy) please contact the hotel directly. Search for a pet-friendly Best Western hotel.

Please refer to the specific Best Western hotel page on bestwestern.com for accommodation details including special requirements or services. If no specific information is listed, please contact the hotel directly or call our reservation center at 1-800-780-7234 in North American or your regional worldwide reservations center for more information.

Children 12 and under stay free at any Best Western in North America. Many North American family friendly hotels also allow children 18 and under to stay free. Please check the hotel's information page or individual hotel website for specific child policy information. Child policies at Best Western hotels outside North America may vary. Please check the international hotel's website for information. If no information is listed, please contact the hotel directly or call your regional worldwide reservations center for more information.

For lost items, please contact the hotel directly. If you can do so as soon as you realize your item is missing it is more likely that your item can be found. The hotel will then advise you on how to get the item returned to you.

Please visit www.bwfeedback.com to offer a property compliments regarding the hotel itself or staff that exceeded your expectations.

Detailed information about joining the Best Western family of hoteliers is located on our Hotel Developers site.

Employment opportunities are listed in the Careers section of our site. Our Careers page lists current openings at Best Western International corporate offices only. For employment opportunities at a specific Best Western hotel, please contact that hotel location directly.

The majority of our publicly provided information is available in the Best Western Newsroom or About Us sections of the bestwestern.com website. If you have questions about a specific Best Western hotel, please make your inquiry directly with the hotel.

The hotel room reservation process through bestwestern.com is safe and secure. Once you enter your personal and credit card information, your online reservation is processed through a secure computer server. The personal information you enter is encrypted to keep it protected while in transit. For more information, refer to our online security certificate.

Best Western is committed to protecting your personal information and maintaining your privacy. Please view our Privacy Policy to learn more details.

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