Find answers to the most commonly asked questions about Best Western International's groups programs. If you do not find the answers you're looking for, please contact us for further assistance.
GROUP REQUEST
Q: How do I request availability and group reservations?
A: The Group Request is a convenient electronic form allowing you to customize your request for group rates for 4 or more rooms. This request form is where you can specify exactly what your group needs and receive competitive, specially negotiated rates based on those requirements.
SUBMITTING A GROUP REQUEST(S)
Q: How do I submit a group request(s)?
A: Best Western wants to understand the individual needs of your group. We understand that all groups are not alike and because of this, each group will require different elements to make their hotel stay comfortable. Our Group Request allows you to customize the elements each specific group requires. You can select and link to the electronic form by clicking on the group request form that best fits your group needs.
To request one hotel (with alternate hotel choice)
- Guest Rooms Only
- Guest Rooms and Meeting Space
- Meeting Space Only
- Detailed Group Request
To request Multiple Hotels/Locations for a group series of up to
15 hotels/locations
- Guest Rooms Only
- Guest Rooms and Meeting Space
- Meeting Space Only
- Detailed Group Request
Understanding the individual needs of your group will allow our
Group Specialists at Best Western International to provide the best
possible service to you.
RESPONSE TIME
Q: How long will it take to receive an answer on my Group Request(s)?
A: Best Western wants to understand the individual needs of your group. We understand that all groups are not alike and because of this, each group will require different elements to make their hotel stay comfortable. Our Group Request allows you to customize the elements each specific group requires.
GROUP REQUEST FORMS
Q: Which Group Request form should I use to request group rooms only?
A: To select one hotel (with an alternate hotel choice)
for Guest Rooms Only, select the Group Request form 'Guest Rooms Only'
under the GROUP REQUEST drop down box.
Q: Which Group Request form should I use to request a meeting room with guest rooms?
A: To request meeting space with guest rooms for one hotel (with an
alternate hotel choice), select the Group Request form 'Guest Rooms
and Meeting Space' under the GROUP REQUEST drop down box.
Q: Which Group Request form should I use to request meeting space only?
A: To request meeting space only for one hotel (with an alternate
hotel choice), select the Group Request Form 'Meeting Space Only'
under the GROUP REQUEST drop down box.
Q: Which Group Request form should I use to request specific group requirements for my group?
A: To request specific requirements for group rooms and meeting space
for one hotel (with an alternate hotel choice), the Group Request
form 'Detailed Group Request' under the GROUP REQUEST drop down box
for list your specific group requirements.
Q: Which Group Request form should I use to request multiple hotels/locations?
A: To request Multiple Hotels/Locations for a group series of up to
15 hotels/locations for group rooms only select the Group Request
form 'Guest Rooms' only under the GROUP SERIES/MULTIPLE HOTELS REQUEST
drop down box.
Q: Which Group Request form should I use to request a meeting room with group rooms for multiple hotels/locations?
A: To request Multiple Hotels/Locations for a group series of up to
15 hotels/locations for a meeting room with guest rooms select the
Group Request form 'Guest Rooms and Meeting Space' under the GROUP
SERIES/MULTIPLE HOTELS REQUEST drop down box
Q: Which Group Request form should I use to request meeting rooms only for multiple hotels/locations?
A: To request meeting rooms only for multiple hotels/locations for
a group series of up to 15 hotels/locations for a meeting room only
select the Group Request form 'Meeting Space Only' under the GROUP
SERIES/MULTIPLE HOTELS REQUEST drop down box.
Q: Which form should I use to request specific group requirements for my group series?
A: To request specific requirements for group rooms and meeting space
for multiple hotels/locations for a group series of up to 15 hotels/locations
select the Group Request form 'Detailed Group Request' under the GROUP
SERIES/MULTIPLE HOTELS REQUEST drop down box to list your specific
group series requirements.
CANCELING/CHANGE A GROUP RESERVATION(S)
Q: How do I cancel or change a group reservation?
A: Any modifications or cancellations of your group reservations must be communicated directly to the hotel before or on the date stated on your booking confirmation. Refer to your booking confirmation for the phone number and sales contact.
|
