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Suzi Yoder MacDonald

Vice President, International Operations
 
Suzi Yoder MacDonald is a 24-year hospitality industry veteran who joined Best Western International in 1994. In her current position MacDonald is responsible for uniting Best Western’s development and operations arms for all areas outside of the United States, Canada and Asia. She also oversees the management of agreements with entities sub-licensing the Best Western name in various countries around the world.

She began her career at Best Western in 1994 as the director of European Reservations. In that role she oversaw the day-to-day operation of the Milan and Dublin reservation centers.

Prior to joining Best Western International, MacDonald had a 15-year career with Utell International where she held various senior positions and responsibility for call centers, operations and sales in Europe, the Middle East and Africa.

MacDonald is a past chairman of the Teleservices Forum of Ireland and also a founding member. This association was set up in 1994 to represent the interests of all call centers in Ireland.
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