Newsroom - Frequently Asked Questions

How many properties are in the Best Western International hotel system? >

What is the Best Western International mission statement? >

Who is the president and CEO of Best Western International? Who is Board Chair?>

A: The mission of Best Western International is to enhance brand equity and increase member value.

A: David Kong is President and CEO. Beth Campbell is Board Chair.

A: All current financial information available to the public for Best Western International is available in our annual report. The report is only available on our website in the 'About Us' section. We do not mail out the annual report.

A: Best Western is not a publicly traded company. It is a non-profit membership association.

A: No. Best Western is a membership association of independently owned and operated hotels. Each hotelier is entitled to valuable benefits as a Best Western member and each has a voice in the operation of the company. For more information on becoming a Best Western member, visit the About Us section of our site.

A: Best Western International, Inc. is headquartered in Phoenix, Ariz. Contact information is as follows:

Best Western International, Inc.
6201 N. 24th Parkway
Phoenix, AZ 85016
(602) 957-4200

A: Best Western International employs approximately 1,087 people worldwide. (That does not include hotel-level staff as they are employed by each individual hotel owner.)

A: Due to the volume of requests received, personal replies are not always possible. The majority of our publicly provided information is available in the Best Western Newsroom or About Us sections. All public financial details are available in our annual reports located in the About Us pages. If you have questions about an individual location, you need to contact that hotel directly.

A: Nearly all of our hotels provide information on www.bestwestern.com or you can contact the hotel directly through the numbers found in the Find a Hotel section of the site.