Leadership Team at Best Western Hotels & Resorts

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Meet the Leadership Team

Board of Directors

Image of James CosgroveJames Cosgrove

Board Chairman

Best Western® Hotels & Resorts is governed by a membership-elected Board of seven Directors  - one from each of Best Western’s North American districts. Directors, who are required to be Best Western owners, are elected to three-year terms, and can serve a maximum of two terms. Their leadership, passion and strategic vision for Best Western have created an iconic brand with a presence in more than 100 countries and territories across the globe.

Image of Anthony KlokAnthony Klok

Board Vice-Chairman

Image of Peter KwongPeter Kwong

Board Secretary-Treasurer

Image of Terry PorterTerry Porter

Board Director

Image of Terry Bichsel Terry Bichsel

Board Director

Image of Ishwar NaranIshwar Naran

Board Director

John Kelly

Board Director

Executive Team

Image of David KongDavid Kong

President and CEO

Best Western Hotels & Resorts’ executive team, led by President and Chief Executive Officer David Kong, is one of the most experienced and accomplished team of executives in the travel industry. During their tenure, Best Western has achieved unprecedented success. Their achievements include launching a transformative brand refresh, growing the award winning Best Western Rewards® loyalty program, receiving more industry awards than any other hotel company, and growing from one to seven diverse and contemporary hotel brands. Through the team’s stable and progressive leadership, the company has truly become Today’s Best Western for Today’s Traveler.

Image of Dorothy DowlingDorothy Dowling

Senior Vice President and
Chief Marketing Officer

Image of Ron PohlRon Pohl

Senior Vice President and
Chief Operations Officer

Image of Larry CuculicLarry Cuculic

Senior Vice President and
General Counsel

Image of Mark StraszynskiMark Straszynski

Senior Vice President and
Chief Financial Officer

Image of Suzi YoderSuzi Yoder

Senior Vice President 
International Operations

Image of Greg AdamsGreg Adams

 Senior Vice President and
Chief Digital Officer

Image of Michael Morton Michael Morton

Vice President
Owner Relations

Image of Wendy FerrillWendy Ferrill

Vice President
Worldwide Sales

Image of Jay PricherJay Pricher

Vice President

Image of Bruce WienbergBruce Wienberg

Vice President

Image of Tammy LucasTammy Lucas

Vice President

Image of Harold DiblerHarold Dibler

Vice President
Technology Management

Rachel Austin

Rachel Austin

Vice President
Human Resources