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Because We CareSM 

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast Service & Selections (varies by hotel)

Low Rate Guarantee

Low Rate Guarantee

13337 W Grand Avenue
Surprise, Arizona 85374-4070
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. MST


12:00 P.M. MST



Hotel Overview

Enjoy spacious rooms and free hot breakfast at the Best Western Plus Surprise-Phoenix NW hotel.

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If you're looking for a great night's rest in a desirable location, book your stay at the Best Western Plus Surprise-Phoenix NW. We're close to great restaurants and shopping, and less than 10 minutes from the Surprise Stadium and only 20 minutes from Sun City Grand, the State Farm Stadium and Gila River Arena in Glendale.


AAA Housekeeping


Hotel Policies

Pet Policy
We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel's approval prior to arrival. The pet friendly rate is $30 per day with a $150 per week maximum. A refundable cleaning and damage deposit of $150 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.


Hotel location and the surrounding area

Hotel Amenities


  • 100% smoke-free hotel
  • Complimentary breakfast
  • Complimentary full breakfast. Eggs, breakfast meat, freshly made waffles, a variety of pastries, cereals, yogurts, assorted juices, coffee/tea, milk
  • Outdoor pool, heated
  • Hot tub
  • Stationary bike
  • Treadmill
  • Elevator
  • Interior corridors
  • 24-hour front desk
  • Guest laundry, fee of $1.50, 6 a.m. to midnight.
  • Laundromat, one coin-operated washer and dryer
  • Express check in
  • Express check out
  • Late check out
  • Safe deposit box located at front desk
  • Cable or satellite television HBO, HD News, HD Sports, Movies, Entertainment, Cartoons, and Local Channels
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Business center, 24-hours, free
  • Dataports
  • Meeting facilities
  • Catering
  • Air-conditioning
  • Hearing impaired services, TTY kits available upon request
  • Physically challenged facilities, all public areas are accessible
  • Elevator, wheelchair accessible
  • Parking for the physically challenged, 24 hours, free
  • Ice/vending machines
  • Free parking, 24 hours
  • Outdoor parking, 24 hours, free
  • Truck/RV parking, 24 hours, free
  • Higher rates may apply for holidays/special events
  • Outdoor grill

Accessible Exterior Routes, Building Entrances and Public Spaces

  • Sidewalks and walkways
  • Entrance doors that accommodate a wheelchair
  • Lobby check-in counter
  • Breakfast and food counter
  • Public restrooms
  • Exercise facility
  • Swimming pool
  • Whirlpool/spa

Accessible Public/Common Use Restrooms

  • Accessible public restroom, with adequate entry and interior space
  • Accessible toilet seat
  • Accessible horizontal grab bar by the toilet
  • Accessible sink, including accessible height, knee space and levers

Accessible Public Space Food Service Areas

  • Accessible tables and counters
  • Accessible routes to accessible tables and counters
  • Accessible for reach food, drink, condiments and tableware

Accessible Rooms: Bathrooms

  • Bathroom doors allow at least 32" of clear passage width and accessible approach clearance
  • Accessible bathroom door hardware and faucet controls
  • Clear floor space in accessible guestroom bathroom such that wheelchairs can turn
  • Accessible toilet (height of 17” to 19” above floor) and accessible grab bars
  • Accessible wash basin no more than 34" high with at least 29" high clearance under the front edge with accessible knee clearance. Plumbing is insulated and/or installed to avoid contact.
  • Accessible bathroom towel racks and lowered vanity mirror

Accessible Rooms: Roll-in shower

  • Securely fastened folding seat at 17"to 19" above the floor
  • Horizontal grab bar on the wall alongside the shower seat
  • Horizontal grab bar on the wall opposite the seat
  • Roll-in shower is free of doors that would impede wheelchair transfer onto the seat
  • Roll-in shower is free of curbs or lips at the shower entrance
  • Water controls are positioned on the wall such that they are operable from the shower seat or wheelchair
  • Roll-in shower has an adjustable height shower wand with at least a 60" long hose

Additional Accessibility Information

  • The hotel can be contacted directly by customers regarding additional information relating to its accessibility features at the following telephone number: (623) 544-6874
More Amenities


  • Cable or satellite television, CNN® or other 24 hour news station
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Hairdryer
  • Iron, ironing board
  • Desk/work area
  • Dataports
  • High-speed Internet access
  • Direct dial telephone
  • Speaker phone
  • Voice mail
  • Free local calls under 30 minutes
  • Mini-bar available
  • Air-conditioning
  • Complimentary newspaper available
  • Wake-up calls
  • Sofabed available
  • Adjoining rooms available
  • Cribs, available
  • Balcony available, 2 room suites have balconies with two chairs and an end table.
  • Rollaway beds, available

Accessible Parking and Loading Zones

  • Marked accessible parking spaces, to include accessible van spaces for lift-equipped vehicles
  • Covered passenger pickup/drop-off area

Accessible Interior Routes

  • Hallways and corridors to all facilities and guest amenities
  • Doors to all interior routes
  • There are no protruding objects in interior hallways, stairways or other pedestrian routes that impede individuals with disabilities
  • Passenger elevator with accessible buttons and Braille characters
  • Passenger elevator equipped with audible tones/bells or verbal annunciators that designate the passage of floors and designate the direction of the elevator called - one tone for "up" and two tones for "down”
  • Passenger elevator equipped with TTY system

Interior Signs and Warning Features

  • Signs are properly mounted throughout the facility on correct walls with Braille and raised letters
  • Audible and visual fire alarm system located in public spaces and accessible guest rooms

Accessible Guestrooms

  • Entry doors to accessible guestrooms and other interior allow at least 32" of clear passage width that provide at least 18" of clear floor space on the latch side
  • Accessible door hardware
  • Security latch or bolt on the hall door mounted no higher than 48" above the floor
  • Space at the foot of each bed that is at least 36" wide
  • Guestrooms with one bed include at least a 36" wide route on each side
  • Guestrooms with two beds next to one another include a minimum of 36" between the two beds
  • Accessible drapery wands and controls on fixed lamps and HVAC units
  • Accessible desk height and clearance
  • Accessible clothes closets

Accessible Rooms: Bathtubs

  • Transfer tub seat available
  • Adjustable height hand-held shower wand with at least a 60" long hose
  • Horizontal grab bar at the foot of the tub (by the controls) that is at least 24" long
  • Horizontal grab bar at the head of the tub that is at least 12" long

Accessible hearing-impaired guest rooms that include the following:

  • Television closed captioning
  • Visual fire alarm system
  • Visual smoke alarm device
More Amenities
More Amenities

Nearby Attractions


  • 5 mile(s) from Valley Vista Performing, Valley Vista High School Performing Arts Center (PAC) is a state-of-the-art performing arts center operated by the Dysart Unified School District. This venue offers a roomy lobby, 1,300 plush seats, professional BOSE sound, and theatrical lighting. The PAC plays host to a variety of arts and cultural events.
  • 5 mile(s) from West Valley Arts HQ, The Arts HQ consists of 2,500 square feet of indoor gallery space plus an outdoor courtyard. These flexible spaces allow for a multitude of arts and cultural events, and can be adapted to meet various visual and performance requirements. 16126 N Civic Center Plaza, Surprise, AZ 85374
  • 5 mile(s) from WHAM Art Association, WHAM presents programs, exhibitions and special events which foster interaction between artist and the community. The association also maintains WHAM West Gallery, a beautiful showroom for juried art shows and special events. 16560 N. Dysart Rd. Surprise, AZ 85378
  • 45 mile(s) from Desert Botanical Garden, The Desert Botanical Garden offers the world's finest collection of arid plants from deserts of the world in a unique outdoor setting. The Garden has more than 50,000 desert plants on display throughout five thematic trails that illustrate topics such as conservation, desert living, plants and people of the Sonoran Desert, and desert wildflowers.1201 N. Galvin Parkway Phoenix, AZ 85008
  • 45 mile(s) from Heard Museum, The internationally acclaimed Heard Museum is one of the best places to experience the myriad cultures and art of American Indians of the Southwest. Located on Central Avenue in downtown Phoenix, the museum hosts 200,000 visitors a year and 'provides Indian artists with a wonderful home that will excite and inspire visitors from around the world,' according to Arizona Highways. The museum's 11 spacious exhibit galleries and beautiful outdoor courtyards feature outstanding traditional and contemporary American Indian art. The Heard Museum Shop offers an array of authentic Native art, while the Berlin Gallery features outstanding contemporary fine art for purchase. 2301 N. Central Ave. Phoenix, AZ 85004
  • 45 mile(s) from Phoenix Mountains Preserve, The parks and peaks that make up the Phoenix Mountains Preserve are surrounded by civilization, but feel as remote as the Sonoran Desert outside the city. Located in the heart of Central Phoenix and just 20 minutes from downtown, the preserve offers hiking, biking, and views from prominent summits such as Piestewa Peak and Camelback Mountain. 2701 E Squaw Peak Dr, Phoenix
  • 75 mile(s) from American Indian Tribes, Long before the Wild West. Even before the extinction of saber-toothed cats and the mammoth. As far back as 12,000 years ago, indigenous cultures made their home in what, today, we affectionately call Arizona. These early inhabitants settled into villages throughout the diverse regions of Arizona, giving formation to tribes such as the Ancestral Puebloans, Hohokam, Mogollon, and Patayan people. Today, 22 sovereign American Indian communities reside in Arizona, lending their unique spiritual, cultural, and economic richness to the state. Throughout Arizona, you can step into the past and experience up-close the artifacts and fascinating structures built and used by these tribes at a number of American Indian-operated museums and cultural centers. For anyone visiting Arizona, the unique American Indian heritage and culture here is a must-see for getting a firsthand understanding of our state's special and important history.
  • 230 mile(s) from The Grand Canyon, Vast, magnificent and inarguably beautiful, the Grand Canyon is easily Arizona's most distinguishable landmark—a natural wonder you must see to believe. Stretching 277 miles from end to end, its rocky walls descend more than a mile to the canyon’s floor, where the wild Colorado River traces a swift course southwest.
  • 175 mile(s) from Sedona, Come to Mother Nature's red-rock temples to experience their life-transforming, soul-nourishing work in person. Sedona is a perfect place for spiritual and personal enrichment of the body and the soul. From healing massage treatments, yoga, spas and salons to hypnotherapy and retreats, surely Sedona has something to offer. Our Sedona Chamber of Commerce Affinity Group, the Sedona Metaphysical Spiritual Association, is a great resource for learning about the spiritual and metaphysical side of Sedona.
  • 37 mile(s) from Phoenix Raceway, Phoenix Raceway is a 1-mile, low-banked tri-oval race track located in Avondale, Arizona, near Phoenix. The motorsport track opened in 1964 and currently hosts two NASCAR race weekends annually. Phoenix Raceway has also hosted the CART, IndyCar Series, USAC and the WeatherTech SportsCar Championship Address: 7602 S Avondale Blvd, Avondale, AZ 85323 Opened: 1964 Capacity: 42,000 Major events: NASCAR Cup Series, NASCAR Xfinity Series, NASCAR Gander RV & Outdoors Truck Series
  • 35 mile(s) from Canyon Speedway Park, Historic outdoor track presenting myriad car races & classes throughout the year. Address: Peoria, AZ 85383


  • Adjacent to Olive Garden, Full Service, Italian, Open for: lunch, dinner,
  • Across the street from Red Lobster, Full Service, Seafood, Open for: lunch, dinner,
  • Across the street from Las Cazuelas Mexican & Seafood, Full Service, Mexican, Open for: lunch, dinner,
  • Across the street from Irish Wolfhound, Pub, International, Open for: lunch, dinner,
  • Across the street from Tom Yum Thai Bell AZ, Full Service, Thai, Open for: lunch, dinner,
  • Across the street from Saigon Kitchen, Full Service, Vietnamese, Open for: lunch, dinner,
  • 2 mile(s) from Portofino Ristorante West, Full Service, Italian, Open for: lunch, dinner, Unpretentious Italian restaurant preparing familiar dishes in a traditional setting.
  • 3 mile(s) from Rio Mirage Café, Cafe, Mexican, Open for: lunch, dinner, Traditional south-of-the-border cooking stars at this upbeat eatery adorned with Mexican art.
  • 1 mile(s) from Haldi Indian Cuisine, Brasserie, Indian, Open for: lunch, dinner,
  • 5 mile(s) from Big Buddha Restaurant, Full Service, Chinese, Open for: lunch, dinner, Fried rice, noodles & many stir-fried dishes fill the menu at this cozy Chinese cafe with a patio.
  • 2 mile(s) from China Buffet, Buffet, Chinese, Open for: lunch, dinner, Unassuming, buffet-style cafe featuring all-you-can-eat Chinese dishes & a sushi bar.
  • 2 mile(s) from Biscuits Cafe, Cafe, American, Open for: breakfast, lunch, Low-key chain venue offering familiar American fare for breakfast & lunch, plus free WiFi.
  • 3 mile(s) from Village Inn, Full Service, American, Open for: breakfast, lunch, dinner, Family-friendly chain serving homestyle American classics such as chicken-fried steak & pot pie
  • 5 mile(s) from Jim's Burgers & Eggs, Brasserie, American, Open for: breakfast, lunch, dinner,
  • 1 mile(s) from Kneaders Bakery & Cafe, Cafe, American, Open for: breakfast, lunch, dinner,
  • 1 mile(s) from Coco's Bakery Restaurant, Full Service, American, Open for: breakfast, lunch, dinner, Down-to-earth all-day chain offering modern spins on classic American fare & fresh-baked pies.


  • 5 mile(s) from Ottawa University Surprise, Located in: Surprise City Hall Address: 15950 N Civic Center Plaza, Surprise, AZ 85374 Phone: (855) 546-1342
  • .01 block(s) from West-Mec, 13201 W Grand Ave, Surprise, AZ 85374 (623) 877-6914
  • 1 mile(s) from Unity Dental Assisting, Address: 15331 W Bell Rd #204, Surprise, AZ 85374 Phone: (602) 759-7020
  • 2 mile(s) from Radiant College, Address: 15522 W Paradise Ln, Surprise, AZ 85374 Phone: (623) 975-2662
  • 8 mile(s) from Rio Salado College Lifelong Learning Center, 12535 W Smokey Dr, Surprise, AZ 85378 Phone: (480) 377-4250
  • 5 mile(s) from Communiversity at Surprise, Located in: Surprise City Hall Address: 15950 N Civic Center Plaza, Surprise, AZ 85374 Phone: (480) 384-9006
  • 20 mile(s) from EMCC Performing Arts Center, Located in: Estrella Mountain Community College Address: 3000 N Dysart Rd, Avondale, AZ 85392 Phone: (623) 935-8141

Nearby Cities

  • 5 mile(s) from Sun City
  • 8 mile(s) from El Mirage
  • 15 mile(s) from Peoria
  • 20 mile(s) from Avondale
  • 24 mile(s) from Glendale
  • 10 mile(s) from Waddell
  • 8 mile(s) from Youngtown
  • 15 mile(s) from Bumstead
  • 25 mile(s) from Buckeye
  • 18 mile(s) from Goodyear
  • 40 mile(s) from Phoenix
  • 145 mile(s) from Flagstaff
  • 226 mile(s) from Grand Canyon Village
  • 43 mile(s) from Scottsdale
  • 98 mile(s) from Prescott
  • 114 mile(s) from Sedona
  • 269 mile(s) from Las Vegas, Nevada
  • 365 mile(s) from Los Angles, California
  • 142 mile(s) from Tucson
  • 464 mile(s) from Alburqerque, New Mexico


  • 0.01 mile(s) from Surprise Towne Center
  • 0.01 mile(s) from Surprise Marketplace
  • 1 mile(s) from Surprise Village Marketplace


  • 39 mile(s) from Phoenix Sky Harbor International Airport
  • 63 mile(s) from Phoenix-Mesa-Gateway Airport, all major car rental agencies are available
  • 2.5 mile(s) from Surprise Stadium, turn left onto ramp. If you reach W Grand Ave you've gone a little too far Then 0.23 miles Turn slight left onto W Bell Rd. Then 1.55 miles Turn left onto N Bullard Ave. If you reach N Parkview Pl you've gone about 0.2 miles too far