Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes.
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Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it's the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options.
Whether you're here for a golf getaway or you're taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries.
Located between San Francisco and Napa, downtown Concord offers a wide variety of authentic cuisines from Italian to Mexican, Japanese to American and more. Military families who stay with us especially enjoy the many choices there's sure to be something for everyone. Whether you're here for business with the refineries or on location with construction companies, our Concord hotel makes business travel a little easier and much more enjoyable.
The nearby Concord Pavilion is the hot spot for concerts and events year-round. Find out what's happening while you're in town and you're guaranteed to be in for a real treat. The charm of the town gives it a homey feel that embraces every traveler. Whether you'll be here for a night or a season, you deserve to be treated like part of the family.
Reserve your upcoming stay at the Best Western Heritage Inn today!
News from the Front Desk
No Pets Allowed
We stayed here as we were on a weekend trip with other families for a bowling trip. We all decided to stay in one hotel. Check in went smooth and the staff was friendly. Our room was located right...
This BW is striving to compete in the Concord-Walnut Creek area. Their hotel appears to be upgrading its building and rooms. Very neat staff, from front desk to maintenance/housekeeping to morning...
Reno, Nevada on 19-Apr-2018
We had no issues checking in, but a few hours later some issues arose. They had marked us in another room and gave a lady a key to our room. Good thing we were in there. At first the staff treated us...
By Wendy M
We were here for business. Walking distance to eating. Good place, Hunan House, family run. Would go there again. This is an older hotel with adequate accommodations. The room smelled like...
By Liza W
San Luis Obispo, California on 31-Mar-2018
good location, however very old hotel with water damage to ceilings on 2nd floor (top floor) and when it rained the drips sounded amplified like someone knocking at my door (even with my ear plugs...
By Helen F
Santa Ynez, California, United States on 15-Mar-2018
Diablo Meeting Room is a perfect location for the mid-size to large meeting, featuring a buffet bar and beverage area. This meeting room is a comfortable setting for both business and social functions. This sound proof meeting room offers a spacious location for any type of meeting needs
The Clayton Meeting Room is an ideal location for the small or board-type meeting offering a comfortable private environment for either a business or social function
Rooms for the Physically Challenged: 8
These guest rooms feature two queen-size beds, comfortable furnishings, bath with a separate dressing area, and are offered both in smoking and non-smoking room types. In-room amenities include desk area, offering ample work space. This room offers appropriate space for both parents and children!
Guest Room Mobility Accessible Features:
Accessible doors and doorways (at least 32-inches of clear width passage)
Accessible bathrooms and features, including shower/tub
Accessible room controls (e.g. HVAC and lighting)
Accessible clear floor space
Cable satellite television 40-inch flat screen televisions
AM/FM alarm clock
Iron, ironing board
Free local calls under 30 minutes
AM/FM radio stereo
Electrical outlet at desk level
High-speed Internet access
King Rooms: Available
These spacious guest rooms feature one king-size bed, luxurious furnishings, bath with a separate dressing area, and whirlpool bath tub. Desk area offers ample, well-lit workspace; sofa/sitting area with coffee table offers an additional area to relax and unwind in this luxurious room, making it an appropriate location for either business or leisure travel.
Public Space ADA Accessible Features:
Accessible parking spaces and signage (car and van)
Accessible parking space that is 96-inches wide with an appropriate access aisle
An accessible route that allows for approaching and entering the hotel
Interior routes to public spaces that do not have abrupt level changes
An accessible reception desk or accessible folding shelf or reception area
Room signage: 60-inches to sign center above finished floor
Accessible table in eating area
The eating area has self-service shelves and dispensing devices within reach range