Hotel In Ontario, CA - Best Western Plus Ontario


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0  Children
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3400 Shelby Street
Ontario, California 91764-4873
United States


4:00 P.M. PST

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


12:00 P.M. PST

Hotel Direct Number



Hotel Overview

Stay at this all-suites Ontario, California hotel - free breakfast, near Disneyland® and airport!

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The Best Western Plus® Ontario in Ontario, California, is a full-service hotel just minutes from the Ontario International Airport. Guests staying at this hotel will be near Victoria Gardens, California Speedway, Disneyland®, Ontario Convention Center and the Citizens Bank Arena. Nearby corporate locations include Dominos Distribution Center, BMW, Ferguson and the Toyota Corporate Center. Many area Los Angeles colleges are also located nearby.

This Ontario, California hotel features fully-equipped all suite accommodations. A complimentary full breakfast is available each morning in addition to an outdoor heated swimming pool and hot tub, steam room and a fitness center. Additional amenities at this California hotel include an onsite restaurant and cocktail lounge, a full-service business center and conference facilities.

For a fun-filled, comfortable stay, make a reservation at the Best Western Plus® Ontario.

Our on-site bar will not be serving alcoholic beverages temporarily. It will be open for our social hour and will be serving food and non-alcoholic beverages. We apologize for the inconvenience.

Hotel Policies

Pet Policy
Pets not accepted
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“Find other lodging”
By pmccarley54
on 12-Dec-17

Dirty toilet, dirty sink, carpets filthy! Old, not taken care of, bar can’t serve alcohol, pool looked like a mud puddle and elevator was scary. Prices are high fir such a crappy hotel. Maid service...

“Great staff and food!”
By 990gailk
Sacramento, United States on 12-Dec-17

My father and I were in Ontario for a family funeral. We had two rooms. My dad's room had no heat so he was moved to another room which made our second night much better for him. Our rooms were in...

“Best night stay”
By Ljensen93
Rancho Cucamonga, California on 08-Dec-17

Nice, big, clean room. The a/c worked wonderful. The shower was good although the water took 5 mins to warm up. The tv in the room had great channels. Lots of movies playing. The bed was so comfy and...

“Crap Just Crap”
By 947kristenw
Corona, United States on 04-Dec-17

The front desk was ok at check-in...The shorter girl was flirting with maintenance and she failed to give good customer service. I had come to complain about not having a working fridge. They made me...

“Large hotel”
By frequenttraveler4210
Bowling Green, Kentucky on 04-Dec-17

This hotel is large, but one doesn't get the impression that its too big. Our initial room smelled of cigarette smoke even though the property is supposed to be nonsmoking. The front desk clerk...


Hotel Amenities


  • 100% smoke-free hotel
  • Restaurant on-site
  • Complimentary full breakfast, choice of breads, cereal, fruit, hot eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee.
  • Cocktail lounge, located in our lobby, hour of operation 6:30 a.m. to 10:00 a.m., 5:00 p.m. to 10:00 p.m.
  • Outdoor pool Heated
  • Hot tub
  • Exercise facility, open from 8:00 a.m. to 10:00 p.m.
  • Stair stepper, complimentary
  • Stationary bike, complimentary
  • Treadmill, complimentary
  • Weight lifting equipment, complimentry
  • 24-hour front desk
  • Porterage/bell services
  • Express check out
  • Late check out, available upon request rates vary depending on availability
  • Safe deposit box, for registered guests and at no cost upon request
  • Business center
  • Fax services
  • Computer available
  • Photocopy services
  • Audio/visual equipment
  • Conference services
  • Mail services, regular mail, Fed-Ex, Airborne Express, U.P.S. Fed-Ex, and Regular Mail Drop Off.
  • Wedding services, please see an associate in our sales department Monday through Friday 8:00 a.m. to 4:00 p.m.
  • Banquet facilities please see an associate in our sales department Monday through Friday 8:00 a.m. to 4:00 p.m.
  • Conference facilities please see an associate in our sales department Monday through Friday 8:00 a.m. to 4:00 p.m.
  • Catering
  • Basketball court
  • Billiards/snooker, located in P.J.'s Pub
  • Wine tasting, please see front desk
  • Elevator, wheelchair accessible, we have two elevators on property
  • Parking for the physically challenged, we offer disabled parking near each handicap accessible room
  • Ice/vending machines, located next to building A near the elevator and at the south end in laundry facility area
  • Local shuttle, travels to area restaurants within two miles and to the Ontario Mills
  • Airport courtesy shuttle available 24 hours
  • Gift shop or newsstand we offer miscellaneous items at our front desk for sale. Newspapers are .50 cents per copy except on Sundays outside of meeting rooms.
  • Free parking
  • Outdoor parking
  • Truck/RV parking
  • Multilingual staff English and Spanish
  • Exter corridor
  • Meeting facilities please see an associate in our sales department Monday through Friday 8:00 a.m. to 4:00 p.m.
  • Guest laundry $1.25 each to wash and dry- located at south end of property
  • Petsitting service Designated Pet Friendly Rooms Room types: Studio Handicap Accessible (QA) Family Queen Suite (FQ) Executive King (EK) Standard King (SK) Standard Queen (SQ)
  • Univeral Fitness Center, complimentary
  • Four lobby computers available for guests and printers
  • Complimentary social happy hour seven days a week fromn 5:00 p.m. to 6:30 p.m.
  • 12-hour laundry/valet Monday through Saturday
  • High-speed Internet access
  • Wi-Fi
  • Room Service from 5 p.m. - 9 p.m.

Public Space ADA Accessible Features:

  • Accessible parking spaces and signage (car and van)
  • Accessible parking space that is 96-inches wide with an appropriate access aisle
  • An accessible route that allows for approaching and entering the hotel
  • An accessible lobby entrance door
  • Interior routes to public spaces that do not have abrupt level changes
  • An accessible reception desk or accessible folding shelf or reception area
  • Accessible table in eating area
  • The eating area has self-service shelves and dispensing devices within reach range
  • Public restrooms accessible
  • Accessible business center

Guest Room Communication Assist Features:

  • Closed-caption televisions
  • Visual notification devices for door knocks
  • Visual notification devices for telephones
  • Visual smoke alarms
More Amenities


  • Cable satellite television, direct TV-44 channels including HBO®, National Geographic®, ESPN® and Nick.
  • AM/FM alarm clock
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Hairdryer
  • VCR available, limited availability upon request ID required.
  • Iron, ironing board
  • Desk/work area
  • Two Phone Lines in each room
  • AM/FM radio stereo
  • Voice mail
  • Free local calls under 30 minutes
  • Room service from 5:00 p.m. to 9:00 p.m.
  • Wake-up calls
  • Sofabed double size
  • Connecting rooms available limited upon request
  • Balcony available upon request
  • Jacuzzi®, Oversized bathtub with Jacuzzi® Jets.
  • High-speed Internet access, hard wired and wireless
  • In-room safe available, safety deposit box available at front desk upon request.
  • Spa available Over-Sized Bathtub with Jacuzzi® Jets
  • Mountain view, view of Mt. Baldy available for some suites.
  • Complimentry bottle of water in each room.
  • High-speed Internet, complimentary wired and wireless in all rooms
  • Cloud Nine pillowtop beds
  • Triple sheeting
  • Ipod docking stations

Kitchenettes: Microwave, mini-refrigerator, coffeemaker and wetbar.

  • Property meets ADA of 1990 (US hotels only)

Guest Room Mobility Accessible Features:

  • Accessible doors and doorways (at least 32-inches of clear width passage)
  • Accessible bathrooms and features, including shower/tub
  • Accessible room controls (e.g. HVAC and lighting)
  • Accessible clear floor space
More Amenities
More Amenities

Nearby Attractions