Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

Maintain Elite Status

Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

429 Riverdale Street
West Springfield, Massachusetts 01089-4625
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. EST


11:00 A.M. EST



Hotel Overview

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When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP.

Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around.

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No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must.

If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located.

The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby.

The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones.

Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England!

Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel.

Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel.

Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.


AAA Housekeeping


Hotel Policies

Pet Policy
Pets not accepted.


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Complimentary continental breakfast
  • Complimentary breakfast
  • Exercise facility, 24 hour, free
  • Weight lifting equipment
  • Treadmill
  • Elevator, wheelchair accessible
  • Interior corridors
  • 24-hour front desk
  • Multilingual staff, Spanish and Hindi
  • Guest laundry, available 24-hours for a $1.50 fee
  • Laundromat
  • Cable or satellite television
  • Free wireless internet access available in public areas and all guest rooms
  • Business center, 24 hours, free
  • Fax services Send up to 5 pages no charge after 5 pages $.50 per page. Sorry no international.
  • Fax machine
  • Computer available
  • Photocopy, nominal fee
  • Photocopy machine
  • Mail services
  • Air-conditioning, in public areas
  • Parking for the physically challenged, 24 hours, free
  • Ice/vending machines
  • Free parking, 24 hours
  • Higher rates may apply for holidays/special events
More Amenities


  • Cable or satellite television, cable T.V.
  • AM/FM alarm clock
  • AM/FM radio stereo clock radio in all rooms
  • Coffee/tea maker
  • Microwave available in king rooms only
  • Refrigerator
  • Hairdryer
  • Iron, ironing board
  • Desk/work area
  • Voice mail
  • Free local calls under 30 minutes
  • Wake-up calls
  • Turndown service
  • Adjoining rooms available
  • Bidet

Rooms for the Physically Challenged: 3

  • Physically challenged rooms/facilities available 3 rooms with 1 queen bed
  • Rails in bathroom
  • Wheelchair accessible available
  • Closed-caption TV
  • Raised toilet with grab bars available
  • Safety bar in shower available
  • Extra wide doors in bathrooms
  • Property meets ADA of 1990 (US hotels only)
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 6 mile(s) from MassMutual Life Insurance Company
  • 6 mile(s) from Smith & Wesson®


  • 5 mile(s) from Six Flags® New England
  • 5 mile(s) from Basketball Hall Fame
  • 5 mile(s) from MassMutual Center
  • 2.5 mile(s) from The Big E


  • .5 mile(s) from IHOP®, Full Service, American, Open for: breakfast, lunch, dinner,
  • 1 mile(s) from Bertucci's, Full Service, Italian, Open for: lunch, dinner,
  • 1 mile(s) from Olive Garden®, Full Service, Italian, Open for: lunch, dinner,
  • 1 mile(s) from LongHorn® Steakhouse, Full Service, Steakhouse, Open for: lunch, dinner,
  • 1 mile(s) from McDonald's®, Fast Food, American, Open for: breakfast, lunch, dinner,
  • 1 mile(s) from Arby's®, Fast Food, American, Open for: lunch, dinner,
  • 2 mile(s) from Friendly's® Restaurant, Full Service, American, Open for: breakfast, lunch, dinner,
  • 3 mile(s) from Outback Steakhouse®, Full Service, Steakhouse, Open for: lunch, dinner,
  • 4 mile(s) from On The Border®, Full Service, Mexican, Open for: lunch, dinner,


  • 5 mile(s) from Springfield College
  • 5 mile(s) from American International College, AIC
  • 5 mile(s) from Bay Path College
  • 20 mile(s) from UMASS
  • 30 mile(s) from Smith College

Nearby Cities

  • 5 mile(s) from Springfield
  • 5 mile(s) from Agawam
  • 5 mile(s) from Chicopee
  • 8 mile(s) from Westfield
  • 15 mile(s) from Northampton
  • 31 mile(s) from Hartford, Connecticut


  • 3 mile(s) from Holyoke Mall, Western New England's largest mall with nearly 200 specialty shops, restaurants & department stores.
  • 1 mile(s) from Stop & Shop®, grocery store
  • 1 mile(s) from Costco®
  • 1 mile(s) from Staples®
  • 1 mile(s) from Khol's®
  • 1 mile(s) from Dick's Sporting Goods®
  • 1 mile(s) from CVS Pharmacy®


  • 20 mile(s) from Bradley International Airport
  • 2 mile(s) from Amtrak train station