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Because We CareSM 

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast Service & Selections (varies by hotel)

Low Rate Guarantee

Low Rate Guarantee

175 N Genesee Street
Utica, New York 13502-2511
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. EST


11:00 A.M. EST



Hotel Overview

Welcome to the newly renovated Best Western Gateway Adirondack Inn, the heart of the Mohawk Valley! Located just off of I-90, Exit 31, halfway between New York and Niagara falls, we offer the perfect accommodations for all travelers.

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Explore the great outdoors at Adirondack State Park, roll the dice at Turning Stone® Casino, run the annual Boilermaker 15k road race or hit a home run with a visit to the Cooperstown National Baseball Hall of Fame and Museum, all just a short drive away. Business travelers appreciate the proximity of corporate locations such as Griffiss Business & Technology Park and the New York State Government Office Building.

Our area is home to many colleges, including, SUNY IT, Utica College, Mohawk Valley Community College, Hamilton College, and Colgate University.

And while there's plenty to do near our hotel at the foothills of the Adirondacks, we also offer easy access to major cities like New York City, Albany, Syracuse, Rochester and Buffalo.

The Best Western Gateway Adirondack Hotel offers friendly service; affordable rates and amenities that will make you feel right at home. Our 100% non-smoking guest rooms come complete with cable, 32-inch flat panel televisions and free wireless high-speed Internet access throughout the entire hotel. The hotel also offers upgraded features such as a fitness center, coin-operated guest laundry, free parking and an on-site business center with free copy and fax services.

Don't forget about breakfast! We offer a full breakfast buffet in the mornings; weekdays 6:00 a.m. to 9:00 a.m. and Saturday/Sunday 7:00 a.m. to 10:00 a.m. Our breakfast includes, pancake, sausage links, egg patty, breakfast potatoes, yogurt, hot/cold cereals, assorted breads, homemade muffins, fresh fruit, as well as coffee, tea and juice to start your morning off right! Check our daily menu.

If you're looking for a Utica, New York hotel that is convenient, comfortable and affordable, we are it! Enjoy your stay.


AAA Housekeeping


Hotel Policies

Pet Policy
We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel’s approval prior to arrival. Pet rate is $25 per day. A refundable cleaning and damage deposit of $100 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.


Hotel location and the surrounding area

Hotel Amenities


  • Wireless internet connection in public areas
  • 100% smoke free hotel
  • Exercise facility, Open from 6:00 a.m. to 9:00 p.m. Fitness room is equipped with a treadmill, elliptical and bicycle and strength equipment
  • Complimentary breakfast
  • Complimentary full breakfast, Your choice of assorted breads, hot and cold cereals, fresh fruit, egg patty, sausage links, pancakes, yogurt, juice, coffee and tea
  • Gift shop or newsstand
  • Guest laundry
  • Ice/vending machines
  • 24-hour front desk
  • Truck/RV parking
  • Parking for the physically challenged
  • Free parking, one vehicle room allowed
  • Business center, computer and printer
  • Audio/visual equipment
  • Fax services
  • Outdoor parking
  • Higher rates may apply for holidays/special events
  • Free wireless internet access available in public areas and all guest rooms
  • Inter/Exter corridor
  • Multilingual staff, English, Spanish
  • Laundromat
  • Express check out
  • Late check out Available upon request/availability
  • Cable or satellite television
  • Fax machine
  • Computer available
  • Photocopy, nominal fee
  • Photocopy machine
  • Dataports
  • Mail services
  • Convenience store/Sundry Sundry Store - available in Hotel Lobby Speedway - Nearby
  • Air-conditioning
  • High-speed wireless Internet access.
  • Two floors
  • Fridge-Micro's available in certain rooms - please read room descriptions to book correct room

Accessible Exterior Routes, Building Entrances and Public Spaces

  • Entrance doors that accommodate a wheelchair
  • Lobby check-in counter
  • Public restrooms
  • Exercise facility

Accessible Public/Common Use Restrooms

  • Accessible public restroom, with adequate entry and interior space
  • Accessible toilet stall
  • Accessible toilet seat
  • Accessible horizontal grab bar by the toilet
  • Accessible sink, including accessible height, knee space and levers

Accessible Public Space Food Service Areas

  • Accessible routes to accessible tables and counters

Accessible Rooms: Bathrooms

  • Bathroom doors allow at least 32" of clear passage width and accessible approach clearance
  • Accessible bathroom door hardware and faucet controls
  • Clear floor space in accessible guestroom bathroom such that wheelchairs can turn
  • Accessible toilet (height of 17” to 19” above floor) and accessible grab bars
  • Accessible wash basin no more than 34" high with at least 29" high clearance under the front edge with accessible knee clearance. Plumbing is insulated and/or installed to avoid contact.
  • Accessible bathroom towel racks and lowered vanity mirror

Accessible Rooms: Roll-in shower

  • Securely fastened folding seat at 17"to 19" above the floor
  • Horizontal grab bar on the wall alongside the shower seat
  • Horizontal grab bar on the wall opposite the seat
  • Roll-in shower is free of doors that would impede wheelchair transfer onto the seat
  • Roll-in shower is free of curbs or lips at the shower entrance
  • Water controls are positioned on the wall such that they are operable from the shower seat or wheelchair
  • Roll-in shower has an adjustable height shower wand with at least a 60" long hose

Additional Accessibility Information

  • The hotel can be contacted directly by customers regarding additional information relating to its accessibility features at the following telephone number: (315) 732-4121
More Amenities


  • Cable satellite television
  • Free local calls under 30 minutes
  • Dataports
  • Wake-up calls
  • AM/FM alarm clock
  • Coffee/tea maker
  • Hair dryer
  • Irons, ironing board
  • Air-conditioning
  • Refrigerator available
  • Full-service extended stay suite
  • Microwave available
  • Sofa bed available in our suite only
  • Adjoining rooms available upon request and based on availbility
  • Rollaway available, nominal fee plus tax

Accessible Parking and Loading Zones

  • Marked accessible parking spaces, to include accessible van spaces for lift-equipped vehicles
  • Covered passenger pickup/drop-off area

Accessible Interior Routes

  • Hallways and corridors to all facilities and guest amenities
  • Doors to all interior routes
  • There are no protruding objects in interior hallways, stairways or other pedestrian routes that impede individuals with disabilities

Interior Signs and Warning Features

  • Signs are properly mounted throughout the facility on correct walls with Braille and raised letters

Accessible Guestrooms

  • Entry doors to accessible guestrooms and other interior allow at least 32" of clear passage width that provide at least 18" of clear floor space on the latch side
  • Accessible door hardware
  • Security latch or bolt on the hall door mounted no higher than 48" above the floor
  • Guestrooms with one bed include at least a 36" wide route on each side
  • Accessible drapery wands and controls on fixed lamps and HVAC units
  • Accessible desk height and clearance
  • Accessible clothes closets

Accessible Rooms: Bathtubs

  • Transfer tub seat available
  • Adjustable height hand-held shower wand with at least a 60" long hose
  • Horizontal grab bar at the foot of the tub (by the controls) that is at least 24" long
  • Horizontal grab bar at the head of the tub that is at least 12" long

Accessible hearing-impaired guest rooms that include the following:

  • Television closed captioning
  • Visual fire alarm system
  • Visual smoke alarm device
  • Visual notification device for door knocks and telephone calls
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 1.00 mile(s) from Masonic Research Lab
  • 4.00 mile(s) from Con Med
  • 5.00 mile(s) from Utica National
  • 6.00 mile(s) from PAR Technology
  • 7.00 mile(s) from The Hartford
  • 9.00 mile(s) from Griffiss Business Park
  • 10.00 mile(s) from Rome Lab / DFAS
  • 15.00 mile(s) from Bank of NY Mellon


  • 1.00 mile(s) from Stanley Theater, Utica's Broadway Theater League brings amazing shows to our area!
  • 1.00 mile(s) from Adirondack Scenic Railroad, is perfect to take a trip on to view the fall foliage.
  • 1.20 mile(s) from Munson Williams Museum, a renowned art collection, fascinating exhibitions, and education programs for all ages are presented in a landmark 1960 International-style building designed by Philip Johnson and in historic Fountain Elms, a superbly restored 1850 Italianate mansion.
  • 1.50 mile(s) from FX Matt Brewery, take a tour of our local Brewery and see how beverages are created! Don't forget to try a sample at the end!
  • 1.50 mile(s) from Utica Zoo, children will love visiting The Utica Zoo and seeing all the different animals!
  • 6.00 mile(s) from Sangertown Mall
  • 15.00 mile(s) from Fort Stanwix, was built by the British in 1758 to protect the Oneida Carry area from French attack during the French and Indian War, it was named for British commander, Gen. John Stanwix. About 2,000 to 12,000 men worked on the site; primarily from New York & New England.
  • 15.00 mile(s) from Erie Canal Cruises, enjoy the calm waters of the Historic Erie Canal and the spectacular scenery and nature. Travel through a 100 year old lock where you are raised and lowered 20 feet. Relive the history of this storied waterway as your captain delivers an award-winning narration of the past, present and future of the Erie Canal.
  • 18.00 mile(s) from Vernon Downs, is located in the heart of central New York's rolling hills and overlooking historic Vernon Downs Racetrack, Vernon Downs Casino & Hotel is your home away from home for a uniquely fun and exciting getaway! Our spacious guestrooms and suites are steps from Vernon Downs Casino and Live Racing for non-stop action and live entertainment.
  • 21.00 mile(s) from Adirondack State Park, the Adirondacks are made up of seven distinct regional destinations, each offering their own brand of Adirondack adventure. From the Adirondack Lakes Region with more than 600 bodies of navigable water, to the extensive hiking trails of the High Peaks Wilderness in the Lake Placid Region - discover an area as diverse in geography as it is in activities and events.
  • 25.00 mile(s) from Unidilla Valley Sports, yearly stop on the Pro National MX Tour every August!
  • 30.00 mile(s) from Turning Stone Casino, is a premier four-season, destination resort in Upstate New York, the Oneida Indian Nation’s Turning Stone® Resort Casino is conveniently located about 30 miles east of Syracuse at NYS Thruway exit 33. Turning Stone was named “Most Excellent Golf Resort” in 2010 by Condé Nast Johansens. The Academy of Country Music named Turning Stone “Casino of the Year” in 2009. The resort offers world-class gaming, golf, entertainment, accommodations and spa facilities.
  • 40.00 mile(s) from Baseball Hall of Fame, the National Baseball Hall of Fame and Museum is an independent, non-profit educational institution dedicated to fostering an appreciation of the historical development of baseball and its impact on our culture by collecting, preserving, exhibiting and interpreting its collections for a global audience as well as honoring those who have made outstanding contributions to our national pastime.


  • 0.10 mile(s) from Delmonico's Steakhouse, Bar/Lounge, Italian, Open for: dinner,
  • 0.10 mile(s) from Tavolo, Bar/Lounge, Italian, Open for: dinner,
  • Across the street from Danny's, Fast Food, American, Open for: breakfast, lunch, dinner,
  • Adjacent to Wendy's, Fast Food, American, Open for: lunch, dinner,
  • .15 mile(s) from Moe's, Fast Food, American, Open for: lunch, dinner,
  • .15 mile(s) from Dunkin Donuts, Coffee Shop, American, Open for: breakfast,
  • Across the street from KFC, Fast Food, American, Open for: lunch, dinner,
  • Across the street from Taco Bell, Fast Food, Mexican, Open for: lunch, dinner,
  • Across the street from Aquavino, Bar/Lounge, American, Open for: dinner,
  • 1 mile(s) from Ocean Blue, Bar/Lounge, Seafood, Open for: lunch, dinner,
  • 1 mile(s) from 72 Tavern & Grill, Bar/Lounge, American, Open for: dinner,


  • 2.00 mile(s) from Utica School of Commerce
  • 3.00 mile(s) from SUNY Institute of Technology
  • 4.00 mile(s) from Mohawk Valley Community College
  • 4.00 mile(s) from Utica College
  • 11.00 mile(s) from Hamilton College
  • 16.00 mile(s) from Herkimer County Community College
  • 33.00 mile(s) from Colgate University
  • 34.00 mile(s) from Morrisville State College
  • 54.00 mile(s) from Syracuse University
  • 65.00 mile(s) from SUNY Cobleskill

Nearby Cities

  • 0.30 mile(s) from Downtown Utica
  • 6.00 mile(s) from New Hartford
  • 15.00 mile(s) from Herkimer
  • 23.00 mile(s) from Little Falls
  • 24.00 mile(s) from Verona
  • 32.00 mile(s) from Boonville
  • 50.00 mile(s) from Norwich
  • 51.00 mile(s) from Old Forge
  • 54.00 mile(s) from Syracuse
  • 59.00 mile(s) from Johnstown
  • 62.00 mile(s) from Gloversville
  • 62.00 mile(s) from Amsterdam
  • 77.00 mile(s) from Schenectady
  • 90.00 mile(s) from Binghamton
  • 93.00 mile(s) from Albany
  • 113 mile(s) from Watertown
  • 135 mile(s) from Rochester
  • 198 mile(s) from Buffalo
  • 211 mile(s) from Niagara Falls, New York
  • 240 mile(s) from New York City
  • 250 mile(s) from Boston


  • 0.80 mile(s) from Valley View Golf Course
  • 7.50 mile(s) from Family Fun Factory
  • 0.50 mile(s) from Childrens Museum
  • 4.00 mile(s) from Twin Ponds Golf Course


  • 1.00 mile(s) from North Utica Shopping Center
  • 6.00 mile(s) from NH Shopping Center
  • 8.00 mile(s) from Consumer Square
  • 8.00 mile(s) from Sangertown Mall
  • 8.00 mile(s) from The Orchards
  • 45.00 mile(s) from Destiny USA


  • 0.50 mile(s) from Utica's Union Station Amtrak available Greyhound Available
  • 48 mile(s) from Syracuse Hancock International Airport
  • 92 mile(s) from Albany International Airport