Townsend Hotels | BEST WESTERN Cades Cove Inn | Hotels in Townsend TN

  

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7824 E Lamar Alexander Pkwy
Townsend, Tennessee 37882-4027
United States

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3:00 P.M. EST

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Worldwide Numbers

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11:00 A.M. EST

Hotel Direct Number

CURRENCY

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Hotel Overview

Welcome to Best Western Cades Cove Inn!

We’re just a short drive from the Great Smoky Mountain National Park and the exciting Dollywood Theme Park® on the peaceful side of the Smoky Mountains.

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This Townsend, Tennessee hotel is also close to the Tail of the Dragon at Deals Gap®, a must stop for motorcyclists. In a quiet, serene area, guests at our Townsend hotel can enjoy getting away from it all but still be near the conveniences of the city and the area’s best attractions. We’re just 15 minutes away from Gatlinburg and Pigeon Forge, yet away from the hustle and bustle of those popular towns.

At the Best Western Cades Cove Inn, guests are treated to the best in southern hospitality. Cades Cove is in the region, and that’s a big reason why many guests are looking for Townsend, TN hotels. Here, you’re more than just a guest. You’re treated like family, and each staff member’s top priority is making you as comfortable as possible.

Get away from everything, enjoy the scenery and relax at our outdoor pool complete with a nine-foot waterslide. With a free, full hot breakfast, free high-speed Internet access, and guest rooms that offer king beds and other upgraded amenities, such as a spa tub and fireplace available in select rooms, guests can enjoy a quiet getaway.

Most of our Townsend hotel guests are in the region to visit the stunning Great Smoky Mountain National Park or Dollywood®. However, since we’re only 20 miles away from Pigeon Forge and a short distance from Gatlinburg, antique shoppers and those looking for the best in southern dining also stay with us. Whether you’re here for an adventure, to enjoy Mother Nature or to tour some of the best restaurants in the south, you’ve come to the right place.

Enjoy your quiet room at Best Western Cades Cove Inn and book today!

Hotel Policies

Pet Policy
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20.00 per day with a $100 per week maximum.
TripAdvisor
TRAVELER RATING
 
 
589 REVIEWS
Excellent
225
Very Good
217
Average
93
Poor
31
Terrible
23
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Comfortable Stay”
By DawniesaurusRex
Atlanta, Georgia on 16-Oct-17

We stayed for two nights on a spur of the moment trip to Townsend. I made the reservations for a King room three days before arrival and got an excellent rate. In fact the rates were cheaper on the...

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“Room not clean”
By maryhX5523ZD
Townsend, Tennessee, United States on 13-Oct-17

Our room was not clean. No one cared. We stayed two nights, paid too much for the room. Old coffee grounds left in machine, old coffee stains and grounds on counter/tray beside machine, hair left in...

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“Best Western Cades Cove”
By Thomas B
Spring Valley on 10-Oct-17

Have stayed at this hotel many times over the years without any issues. It appears it is under new management and very poor customer service now. Room was great, beds were great, but the service was...

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“Fall trip to the mountains and Cades Cove.”
By H8048MUjanec
warner Robins, Georgia on 09-Oct-17

Me and my husband stay at the Best Western in Townsend Tenn. every year in October. We love the location and the beds are really comfortable. We like going to Cades Cove and riding around the...

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“Great!”
By Sarah M
Georgetown, Kentucky on 08-Oct-17

Very nice facility but could work on friendliness of employees. The breakfast was great each morning and the rooms were clean. We enjoyed the location as it was close to the activity we were doing...

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Hotel Amenities

Hotel

  • 100% smoke-free hotel
  • Complimentary breakfast
  • Complimentary full breakfast, choice of breads, cereal, fruit, hot eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee.
  • Outdoor pool, seasonal
  • Exercise facility, open from 6:00 a.m. to 10:00 p.m., free
  • Weight lifting equipment
  • Stationary bike
  • Treadmill
  • 24-hour front desk
  • Exterior corridor
  • Cable or satellite television
  • Free wireless Internet access available in public areas and all guest rooms
  • Business center, open from 7:00 am to 11:00 pm, complimentary, wireless data connection
  • Printer available
  • Fax services
  • Fax machine
  • Computer available
  • Photocopy
  • Photocopy services
  • Photocopy machine
  • Dataports
  • Air-conditioning
  • Parking for the physically challenged
  • Ice/vending machines
  • Free parking
  • Outdoor parking
  • Truck/RV parking
  • Higher rates may apply for holidays/special events

Public Space ADA Accessible Features:

  • Accessible parking spaces and signage (car and van)
  • Accessible parking space that is 96-inches wide with an appropriate access aisle
  • An accessible route that allows for approaching and entering the hotel
  • An accessible lobby entrance door
  • Interior routes to public spaces that do not have abrupt level changes
  • Room signage: 60-inches to sign center above finished floor
  • Accessible table in eating area
  • The eating area has self-service shelves and dispensing devices within reach range
  • Public restrooms accessible

Guest Room Communication Assist Features:

  • Closed-caption televisions
  • Visual notification devices for telephones
  • Telephones have volume control
  • Visual fire alarms
  • Visual smoke alarms
More Amenities

Room

  • Cable or satellite television, remote controlled, CNN® or other 24-hour news station in guest room.
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Hairdryer
  • Iron, ironing board
  • High-speed Internet access, Wi-Fi
  • Direct dial telephone
  • Free local calls under 30 minutes
  • Air-conditioning, self controlled heating/cooling
  • Wake-up calls
  • Spa available
  • Adjoining rooms available
  • Fireplace available
  • Crib available
  • Mountain view
  • Bathroom amenities

Rooms for the Physically Challenged: 3

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Rails in bathroom available
  • Television amplifier available
  • Wheelchair accessible available
  • Closed-caption TV
  • Raised toilet with grab bars available
  • Visual alarm available
  • Knock lights available
  • Safety bar in shower
  • Walk-in shower available
  • Extra wide doors in bathrooms
  • Lowered vanity areas
  • Access ramps
  • Property meets ADA of 1990 (US hotels only)

Guest Room Mobility Accessible Features:

  • Accessible doors and doorways (at least 32-inches of clear width passage)
  • Accessible bathrooms and features, including shower/tub
  • Accessible room controls (e.g. HVAC and lighting)
  • Accessible clear floor space
More Amenities
More Amenities

Nearby Attractions