Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

Maintain Elite Status

Elite Members retain status through January 31, 2022

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0  Children

Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

218 Ski Mountain Road
Gatlinburg, Tennessee 37738-3125
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. EST


11:00 A.M. EST



Hotel Overview

The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park.

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Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer.

A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience.

The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.


AAA Housekeeping


Hotel Policies

Pet Policy
Pets not accepted


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Complimentary breakfast
  • Complimentary full breakfast, reduced to "grab and go" light continental
  • Outdoor pool Seasonal Outdoor Pool
  • Elevator
  • 24-hour front desk
  • Exterior corridors
  • Express check-out
  • Cable or satellite television
  • Free wireless internet access available in public areas and all guest rooms
  • Business center, 24 hours, free
  • Fax services
  • Fax machine
  • Computer available
  • Photocopy, nominal fee
  • Photocopy services
  • Photocopy machine
  • Air-conditioning
  • Elevator, wheelchair accessible
  • Parking for the physically challenged, 24 hours, free
  • Free parking, 24 hours
  • Outdoor parking, 24 hours, free
  • Higher rates may apply for holidays/special events
More Amenities


  • Cable or satellite television
  • AM/FM alarm clock
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Hair dryer
  • Iron, ironing board
  • Desk/work area available
  • Voice mail
  • Free local calls under 30 minutes
  • Air-conditioning
  • Wake-up calls
  • Sofa bed available
  • Adjoining rooms available
  • Cribs available
  • Balcony
  • Mountain view
  • River view

Rooms for the Physically Challenged: 2

  • Physically challenged rooms/facilities available
  • Wheelchair accessible available
  • Raised toilet with grab bars available
  • Safety bar in shower available
More Amenities
More Amenities

Nearby Attractions


  • 1 block(s) from Smoky National Park
  • 2 block(s) from Downtown Gatlinburg, only a 5 minute walking distance
  • 0.3 mile(s) from Ober Gatlinburg


  • 1 block(s) from The Peddler, Full Service, Steak House, Open for: lunch, dinner, Excellent high end steakhouse located right around the block.
  • Adjacent to CiCi's Pizza, Full Service, American, Open for: lunch, dinner, Great for the kids! Right on the corner.

Nearby Cities

  • 6 mile(s) from Pigeon Forge
  • 35 mile(s) from Cherokee, North Carolina


  • 200 mile(s) from Hartsfield Jackson Atlanta International Airport
  • 42 mile(s) from McGhee Tyson Airport