Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

Maintain Elite Status

Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

377 O'Connor Street
Ottawa, Ontario K2P 2M2


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. EST


12:00 P.M. EST



Hotel Overview

TripAdvisor Certificate of Excellence Badge
TripAdvisor Travelers Choice Award

To ensure the safety of our guests during the pandemic, our gym, sauna, business centre and breakfast room are currently closed. We are happy to instead provide a Grab and Go breakfast bag for our guests during their stay.

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When traveling to Canada's Capital you want to be where the action is. We have the location, the value, the personal service, and the amenities you expect.

We are the only Best Western located downtown close to all major office towers and key Government offices. We are also the closest hotel to Landsdowne Park and TD Place.

Spend the day exploring Parliament Hill, The Rideau Canal, vibrant Elgin and Bank Streets, and the Canadian Museum of Nature. All within walking distance from the hotel.

Some other very convenient things within walking are Starbucks, Shoppers Drug Mart, LCBO, and a grocery store.

Modern suite choices include a standard suite, one bedroom suite, or executive one bedroom suite all with a kitchenette. All suites include Wi-Fi and a great breakfast to get you going.

We're happy to announce that our hotel has been awarded Best Western's Outstanding Housekeeping Award.

If your travels take you to Canada's Capital...why stay anywhere else?

Please note: You must be 18 years of age to check in. Must show valid Government ID to receive Government rate. No smoking hotel. Must have valid credit card at check-in.


AAA Housekeeping


Hotel Policies

Pet Policy
No pets allowed


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Complimentary continental breakfast, coffee, muffins, croissants, bagels, fruit, juice, toast and hard boiled eggs.
  • Complimentary breakfast
  • Exercise facility, roof top view, TV, recumbant bikes, treadmills and weights.
  • 24-hour front desk
  • Laundromat, token and detergent can be purchased at the front desk
  • Guest laundry, nominal fee
  • Laundry/valet, open 24 hours, nominal fee, tokens need to be purchased at front desk.
  • Safe deposit box, all rooms have in-room safes
  • Elevator
  • Ice/vending machines
  • Meeting facilities, most with natural light and recently renovated
  • Computer available
  • Printer available
  • Conference services
  • Fax services, nominal fee
  • Photocopy services
  • Catering
  • Locker room
  • Interior corridor
  • Multilingual staff, English, French
  • Foreign currency exchange, available at front desk for US exchange only
  • Laundromat, tokens and detergent can be purchased at the front desk
  • Late check out, nominal fee apply
  • Cable or satellite television
  • Business center, dedicated printer, PC's, privacy, complimentary wireless
  • Photocopy, nominal fee
  • Photocopy machine
  • Dataports
  • Courier
  • Shipping
  • Mail services, post cards and stamps can be purchased through front desk
  • Wedding services, on site sales department
  • Banquet facilities, all with natural light and recently renovated
  • Conference facilities, most with natural light and recently renovated
  • Equipment rental, nominal fee
  • Convenience store/Sundry, drinks, chips, chocolate, toiletries available 24hr/day
  • Air-conditioning
  • Physically challenged facilities, grab bars in tubs, shower seat available, raised toilet seat available
  • Paid parking, 23.95 CAD, plus tax
  • Garage parking, $23.95 fee per night plus tax
  • Higher rates may apply for holidays/special events
  • Dry cleaning
  • Express check out
  • Fax machine
  • Conference Services Coordinators to plan events
  • Walking distance to parks, museums and all attractions.
  • Outside private Courtyard Garden
  • Male/female saunas available
  • High-speed wireless Internet access
  • Complimentary Newspaper

Kitchenettes: Available

  • Microwave, Sink, Mini Fridge, dishware, silverware
More Amenities


  • The Best Western Plus Ottawa Downtown Suites offers 123 suites comprised of 74 studio, 37 one-bedroom suites, and 12 executive suites. All rooms provide kitchenettes.
  • Rooms include a well lit oversized desk area, a dataport connection with high-speed Internet access; toll free 800 and local calls, complimentary newspaper and a complimentary full or continental breakfast.

Suites: 123

  • Bathtub seat available
  • Wheelchair accessible available
  • Raised toilet with grab bars available
  • Visual alarm available
  • Knock lights available
  • Safety bar in shower available
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 1.00 kilometer(s) from FHS Canada
  • 2.00 kilometer(s) from Deloitte and Touche
  • 2.00 kilometer(s) from Ernst & Young
  • 5.00 kilometer(s) from Corel
  • 5.00 kilometer(s) from Nortel
  • 10.00 kilometer(s) from Mitel
  • 15.00 kilometer(s) from JDS Uniphase
  • 18.00 kilometer(s) from Alcatel


  • 0.05 kilometer(s) from Ottawa Convention Centre
  • 2 kilometer(s) from TD Place Landsdowne Park, Home of the Ottawa Redblacks Football and Ottawa 67's Junior Hockey Club. Best Western Plus Ottawa Downtown Suites is the closest hotel to TD Place.
  • 0.10 kilometer(s) from Museum of Nature
  • 1.00 kilometer(s) from National Arts Centre
  • 1.00 kilometer(s) from Parliament Buildings
  • 1.00 kilometer(s) from National Art Gallery
  • 1.50 kilometer(s) from Cdn Museum of History, Gatineau, Qc
  • 2.00 kilometer(s) from Rideau Canal, UNESCO World Heritage Site
  • 3.00 kilometer(s) from Rideau Centre, Indoor retail shopping
  • 4.00 kilometer(s) from Royal Canadian Mint
  • 5.00 kilometer(s) from National Aviation Museum
  • 10.00 kilometer(s) from Casino du Lac Leamy, Gatineau, Qc
  • 25.00 kilometer(s) from Canadian Tire Centre, Ottawa Sentators home games
  • 7 kilometer(s) from EY Centre, Earnst and Young Event Centre


  • .24 kilometer(s) from Whalesbone Oyster House, full service, seafood, open for: lunch, dinner, opens every day at 5:00pm Monday-Friday for Lunch: 11:30am-2:00pm
  • .35 kilometer(s) from James Street Pub, pub, International, open for: lunch, dinner, Sunday-Friday: 11:00am-2:00am Saturday: 10:00am-2:00am
  • .45 kilometer(s) from Mama Teresa Risorante, full service, Italian, open for: lunch, dinner, Sunday: 5:00pm-10:00pm Monday-Friday: 11:30am-10:30pm Saturday: 5:00pm-11:30pm
  • .45 kilometer(s) from St-Louis Bar & Grill, bar/lounge, American, open for: lunch, dinner, every day from 11:00am-2:00am
  • .45 kilometer(s) from Elgin Street Diner, full service, American, open for: breakfast, lunch, dinner, open every day 24h a day. Serving all day breakfast.
  • .45 kilometer(s) from Manx Pub, pub, vegetarian, open for: lunch, dinner, Sunday: 10:00am-1:00am Monday-Wednesday: 11:30am-1:00am Thursday-Friday: 11:30am-2:00am Saturday: 10:00am-2:00am
  • .5 kilometer(s) from Lieutenant's Pump, pub, continental, open for: breakfast, lunch, dinner, Saturday-Sunday: 8:30am-2:00am Monday-Friday: 11:30am-2:00am
  • .5 kilometer(s) from Standard Luxury Tavern, bar/lounge, American, open for: lunch, dinner, Saturday-Sunday: 10:00am-2:00am Monday-Thursday: 4:00pm-2:00am Friday: 11:30am-2:00am Kitchen is open every day until midnight
  • .55 kilometer(s) from Lemon Grass, full service, Thai, open for: lunch, dinner, Sunday: 4:30pm-11:00pm Monday-Wednesday: 11:00am-10:00pm Thursday-Saturday: 11:00am-11:00pm
  • .55 kilometer(s) from Al's Steakhouse, full service, steak house, open for: lunch, dinner, every day: 11:00am-Until close* *Until close meaning they close when it’s no longer busy
  • .65 kilometer(s) from Clocktower Brewhouse, pub, American, open for: lunch, dinner, Monday-Friday: 11:30am-12:00am Saturday: 10:00am-12:00am Sunday: 10:00am-11:45pm
  • .7 kilometer(s) from The Works, full service, American, open for: lunch, dinner, gourmet burger bistro Sunday-Wednesday: 11:00am-10:00pm Thursday-Saturday: 11:00am-12:00am
  • 1 kilometer(s) from Johnny Farina Restaurant, full service, Italian, open for: lunch, dinner, Sunday: 4:00pm-10:00pm Monday-Wednesday: 11:30am-10:30pm Thursday: 11:30am-10:30pm Friday-Saturday: 11:30am-11:00pm Deli hours: Monday-Friday: 11:00am-3:00pm
  • 1.4 kilometer(s) from ZenKitchen, full service, vegetarian, open for: lunch, dinner, Sunday: 10:00am-2:00pm/5:00pm-9:00pm Monday-Wednesday: 5:00pm-9:00pm Thursday: 11:30am-2:00pm/5:00pm-9:00pm Friday: 11:30am-2:00pm/5:00pm-10:00pm Saturday: 10:00am-2:00pm/5:00pm-10:00pm
  • 2.3 kilometer(s) from The Fish Market, full service, seafood, open for: lunch, dinner, Sunday-Thursday: 11:30am-10:00pm Friday-Saturday: 11:30am-11:00pm
  • 2.3 kilometer(s) from Tucker's Marketplace, buffet, American, open for: lunch, dinner
  • 2.3 kilometer(s) from Heart & Crown, pub, international, open for: lunch, dinner, Monday-Friday: 11:00am-2:00am Saturday, Sunday & Holidays: 9:00am-2:00am


  • 1.00 kilometer(s) from St. Paul's Seminary
  • 2.00 kilometer(s) from Ottawa University
  • 3.00 kilometer(s) from Heritage College
  • 4.00 kilometer(s) from Carleton University
  • 10.00 kilometer(s) from Algonquin College


  • 2.00 kilometer(s) from Lansdowne Park
  • 35.00 kilometer(s) from Mont Cascade, with waterslide, ski and golf---


  • 2.00 kilometer(s) from Greyhound bus terminal
  • 11.00 kilometer(s) from Ottawa Macdonald Cartier
  • 15.00 kilometer(s) from Ottawa/Gatineau Airport
  • 15.00 kilometer(s) from VIA Rail Train Station - Ottawa location