Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

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Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

Sadler Street
Wells, England BA5 2RX
Great Britain


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Worldwide Numbers

Hotel Direct Number


4:00 P.M. GMT


10:00 A.M. GMT



Hotel Overview

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In the shadow of Wells Cathedral, the 15th Century Best Western Plus Swan Hotel is a history-rich and character-full place to stay. Over 600 years of charm have been crammed into this wonderful accommodation, which is close to the moated Bishops Palace too! Some rooms boast original 4 Poster Beds, and we're fortunate to have a front garden with both a Cathedral view and a wonderful walled Garden Cafe! The award-winning restaurant here offers a combination of traditional and contemporary cuisine. For exceptional excursions, look no further than a trip to Glastonbury Wookey Hole Caves, Clarks shopping village, Stourhead and many other National Trust properties! Please note hotel does not have a lift however ground floor rooms and porterage is available. Car parking is on a first come first served basis. Enjoy your stay.


AAA Housekeeping


Hotel Policies

Pet Policy
No pets allowed


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Restaurant on-site
  • Breakfast available, nominal fee may apply
  • Cocktail lounge
  • Steam room
  • Inter corridor
  • Porter/bellman
  • Safe deposit box
  • Shoe shine
  • Fax services
  • Photocopy services
  • Meeting room, 3
  • Banquet facilities
  • Conference facilities
  • Catering
  • Parking for the physically challenged, complimentary, 24-hour
  • Free parking
  • Outdoor parking, complimentary, 24-hour
More Amenities


  • International TV
  • Bathrobe
  • AM/FM radio
  • Coffee/tea maker
  • Hairdryer
  • Trouser press
  • Desk/work area
  • Dataports
  • Direct dial telephone
  • Room service 24 hours
  • Wake-up call
  • Free Internet
  • Tea & coffee making facilities
  • Safe
  • Fans
  • Hairdryer
  • Complimentary toiletries
  • Iron & ironing board
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 2.00 mile(s) from Thales UK, defence and communications


  • 0.10 mile(s) from Bishops Palace, home to the Bishops of Bath and Wells for 800 years this stunning medieval palace is open for all to enjoy with 14 acres of gardens to explore.
  • 0.20 mile(s) from Wells Cathedral, the present cathedral was begun about 1175. Bishop Reginald de Bohun brought the idea of a revolutionary architectural style from France, and Wells was the first English cathedral to be built entirely in this new Gothic style.
  • 0.20 mile(s) from Vicars Close, museum
  • 9.00 mile(s) from Clarks Village
  • 10.00 mile(s) from Cheddar Gorge and Caves, discover the breathtaking splendour of Britain's most beautiful stalactite cavern where Cheddar Man, Britain's oldest skeleton, was found. Audio guides bring the cave to life for kids and adults, telling the fascinating story of its Ice Age creation, Stone Age occupation and Victorian exploration.
  • 20.00 mile(s) from Longleat
  • 20.00 mile(s) from S.S. Great Britain-Bristo, historic ship
  • 20.00 mile(s) from Forde Abbey and Gardens, wonderful gardens dating from 1650
  • 20.00 mile(s) from Cricket St. Thomas, popular theme park
  • 25.00 mile(s) from Fleet Air Arm Museum
  • 45.00 mile(s) from Stonehenge, prehistoric stone circle


  • Hotel Restaurant, on premises, Full Service, International, open for: breakfast, lunch, dinner, Modern and traditional British cooking
  • Garden Room, on premises, Full Service, Continental, open for: lunch, Modern and traditional British cooking


  • 7.00 mile(s) from Strode College
  • 22.00 mile(s) from Bath University, a leading UK university with an international reputation for teaching and research excellence.
  • 22.00 mile(s) from Bath Spa University College, offering pre-degree study, under graduate degree and post graduate degree's focusing primarily on arts and humanties subjects.
  • 22.00 mile(s) from Bristol University, a world renowned university with an outstanding academic reputation.

Nearby Cities

  • 0.10 mile(s) from Wells
  • 8.00 mile(s) from Glastonbury
  • 22.00 mile(s) from Bath
  • 21.00 mile(s) from Bristol
  • 20.00 mile(s) from Weston-Super-Mare
  • 60.00 mile(s) from Exeter
  • 5.00 mile(s) from Shepton Mallet


  • 2.00 mile(s) from Wookey Hole Caves
  • 5.00 mile(s) from Glastonbury
  • 22.00 mile(s) from Bristol City FC
  • 22.00 mile(s) from Bath Rugby
  • 27.00 mile(s) from Yeovil Town FC


  • 0.10 mile(s) from Wells Town Centre
  • 6.00 mile(s) from Clarks Shopping Village


  • 15.00 mile(s) from Bristol Airport
  • 12.00 mile(s) from Castle Cary
  • 115 mile(s) from Heathrow Airport