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Best Western Plus Swan Hotel

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Sadler Street
Wells, England BA5 2RX
Great Britain

CHECK-IN

2:00 P.M. GMT

Toll Free Reservations (US & Canada Only)

Worldwide Numbers

CHECK-OUT

11:00 A.M. GMT

Hotel Direct Number

CURRENCY

BRITISH POUND (GBP)

Guest Rooms & Rates

Hotel Overview

In the shadow of Wells Cathedral, the 15th Century Best Western Plus Swan Hotel is a history-rich and character-full place to stay. Over 600 years of charm have been crammed into this wonderful accommodation, which is close to the moated Bishops Palace too! Some rooms boast original four poster beds, and we're fortunate to have a front garden with both a Cathedral view and a wonderful walled Garden Cafe! The award-winning restaurant here offers a combination of traditional and contemporary cuisine. For exceptional excursions, look no further than a trip to Glastonbury Wookey Hole Caves, Clarks shopping village, Stourhead and many other National Trust properties! Please note hotel does not have a lift however ground floor rooms and porterage is available. Car parking is on a first come first served basis. Enjoy your stay.

Hotel Policies

Pet Policy
No pets allowed
TripAdvisor
TRAVELER RATING
 
 
927 REVIEWS
Excellent
474
Very Good
283
Average
114
Poor
33
Terrible
23
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Lovely Old World Hotel”
By Richard N
Winchester, United Kingdom on 17-Aug-17

My wife and me stayed for one night to celebrate her birthday. The room we had (no.48) was spacious, comfortable and quiet. It was up a few flights of short stairs. The staff were very friendly and...

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“Short break in the centre of Wells”
By James C
Glasgow on 16-Aug-17

This hotel is over looking Wells Cathedral and the lovely green space in front.It is located near the shops and market place.The Bishops Palace is adjacent to the cathedral and has lovely walks...

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“Great Britain at its Glorious Best”
By little_miss_leanne
Worcestershire, United Kingdom on 16-Aug-17

From the moment of arriving at the hotel we were greated with an excellent front of house team, helpful and knowledgeable of the area. The hotel reception was very clean and inviting, Plenty of...

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“Cool gin”
By RodgerAnne
Cheddar, United Kingdom on 10-Aug-17

The hotel has an interesting gin bar with exactly 100 different gins on the menu, each accompanied by a paragraph explaining the infusions and botanicals of every gin, with the choice of three...

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“Overpriced and rubbish room”
By Olivia P
on 09-Aug-17

Our room cost a fortune (£174) but smelt of damp, was really tired and decorated like a 90s student flat. The double bed was bowing in the middle so we slept in another room which had bunk beds that...

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Hotel Amenities

Hotel

  • 100% smoke-free hotel
  • Restaurant on-site
  • Breakfast available, nominal fee may apply
  • Cocktail lounge
  • Steam room
  • Inter corridor
  • Porter/bellman
  • Safe deposit box
  • Shoe shine
  • Fax services
  • Photocopy services
  • Meeting room, 3
  • Banquet facilities
  • Conference facilities
  • Catering
  • Parking for the physically challenged, complimentary, 24-hour
  • Free parking
  • Outdoor parking, complimentary, 24-hour
More Amenities

Room

  • International TV
  • Bathrobe
  • AM/FM radio
  • Coffee/tea maker
  • Hairdryer
  • Trouser press
  • Desk/work area
  • Dataports
  • Direct dial telephone
  • Room service 24 hours
  • Wake-up call
  • Free Internet
  • Tea & coffee making facilities
  • Safe
  • Fans
  • Hairdryer
  • Complimentary toiletries
  • Iron & ironing board
More Amenities
More Amenities

Nearby Attractions