Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

Maintain Elite Status

Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

Llanelli, SA15 3PJ
Great Britain


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


2:00 P.M. GMT


11:00 A.M. GMT



Hotel Overview

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All public areas non-smoking.

Guests bringing pets will be allocated annex rooms, pets not allowed in main hotel except guide and hearing dogs.

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The Best Western Diplomat Hotel & Spa, built in 1810, offers a rare combination of charm and character, found in old country hotels, with excellent facilities. Situated in its own grounds, creating an atmosphere of charm and sophistication. With health club. Relax and enjoy the free facilities in our health club. Enjoy your stay.

No children under 4 in Eden Spa. Children 16 and over only in gym, sauna, steam room & Jacuzzi®. Some rooms are not in main building please check.


AAA Housekeeping


Hotel Policies

Pet Policy
Pets allowed with Restrictions, in annex rooms, 20.00 GBP per pet/per night


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Restaurant on-site
  • Breakfast available, nominal fee
  • Cocktail lounge
  • Indoor pool
  • Sauna
  • Spa
  • Hot tub
  • Massage services
  • Exercise facility, open from 7:00 a.m. to 8:00 p.m.
  • Universal gym
  • Rowing machine
  • Stair stepper
  • Locker room
  • Elevator
  • Interior corridor
  • 24-hour front desk
  • Porter/bell services
  • Guest laundry
  • Late check-out, available
  • Safe deposit box
  • Shoe shine
  • Fax machine
  • Copy machine
  • Wedding services
  • Meeting facilities
  • Banquet facilities
  • Conference facilities
  • Physically challenged facilities
  • Parking for the physically challenged
  • Free parking
  • Outdoor parking, free, 24-hour
  • Electronic key
  • Drinking water
  • Newspaper lounge
  • Leisure Club, health and beauty treatments
More Amenities


  • Cable or satellite television with remote control
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board
  • Direct dial telephone
  • Room service from 6:30 a.m. to 9:30 p.m.
  • Wake-up calls
  • Sofabed available Additional nominal fee for extra/sofa bed
  • Crib, available
  • Color TV, CNN® or other 24-hour news station available
  • Bathroom Amenities
  • Private bath and shower
  • Free view, available on request
  • Complimentary chocolates in some rooms
  • Trouser press, on request, clothes press
  • Rollaway available, for a nominal fee in some rooms

Rooms for the Physically Challenged: 1

  • Raised toilet with grab bars
  • Walk-in shower
  • Extra wide doors in bathrooms
  • Access ramps
More Amenities
More Amenities

Nearby Attractions


  • 2.00 mile(s) from Llanelli Waterslide, One of Wales most dramatically re-energised locations in recent years, the town of Llanelli and the areas breathtaking coastline are on the crest of a wave.
  • 6.00 mile(s) from Ffos Las, Ffos Las has brought back top class racing back to West Wales for the first time since 1937. You can find it in the heart of Carmarthenshire between the towns Llanelli and Carmarthen, only 15 minutes from junction 48 M4
  • 3.00 mile(s) from National Wetland Centre, Set in a 450 acre mosaic of lakes, pool and lagoons created on the scenic Burry Inlet, Llanelli Wetland Centre is home to many hundreds of wild and resident species.
  • 32.00 mile(s) from Dylan Thomas Boat House, Set in a cliff overlooking the glorious, heron priested Taf Estuary the Boathouse offers a fascinating visit including memorabilia, interpretation, bookshop and tea-room. Dylan Thomas was one of the greatest writers from Wales.
  • 14.00 mile(s) from National Botanic Garden, The National Botanic Garden of Wales is the perfect place to relax and enjoy yourself. Stroll around the lakes, browse amongst the veg in the Double-Walled Garden to see how the many different varieties are growing, walk the walk at Pont Felin Gat.
  • 19.00 mile(s) from Carreg Cennen Castle, Castle & Farm is Situated in one mile north east of Trapp, just four miles from Llandeilo in Carmartheshire, on the western fringe of the Brecon Beacons National Park. Carreg Cennen Castle is one of the few remaining privately owned Castles in Wales.
  • 16.00 mile(s) from Aberglasney Gardens, Spectacularly set in the beautiful Valley of Carmarthenshire, Aberglasney House features one of the finest gardens in Wales. Gardens have been an inspiration to poets since 1477. The story of Aberglasney spans many centuries.
  • 8.00 mile(s) from Pendine Sands, Situated on the edge of the west side of the Carmarthenshire border in West Wales Pendine boasts a 7 mile stretch of beach stretching from Gilmore Point to Laugharne Sands.
  • 24.00 mile(s) from Gwili Steam Railway, The Gwili Steam Railway is a Preserved Standard Gauge Steam Railway situated just north of Carmarthen, West Wales. The Gwili Steam Railway offers a range of different events though out the Year.
  • 8.00 mile(s) from Gower Peninsula, About 70 square miles in area, Gower is known for its Coastline, popular with Walkers and outdoor enthusiasts, especially surfers. Gower has many caves, including Paviland Cave and Minchin Hole Cave.


  • Carlton Suite, on premises, full service, International, open for: breakfast, lunch, dinner, serves A la Carte, table d'hote, banquet and cocktails.
  • Trubshaws, on premises, full service, International, open for: breakfast, lunch, dinner, Serves A la Carte, table d'hote, banquet and cocktails.
  • Atrium Conservatory, on premises, full service, International, open for: breakfast, lunch, dinner, 10:00 a.m. to 2:00 p.m. and 6.30 p.m. to 9.30 p.m., A la carte, table d'hote, bar meals, afternoon tea.


  • 1.40 mile(s) from Trostre Parc Shopping Center


  • 50.00 mile(s) from Cardiff Airport
  • 100 mile(s) from Bristol Airport
  • 1.00 mile(s) from Llanelli Bus Station
  • 1.00 mile(s) from Llanelli Train Station