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Room 1
Etruria Hall, Festival Way, Etruria
Stoke-On-Trent, England ST1 5BQ
Great Britain


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. GMT


11:00 A.M. GMT



Hotel Overview

Stay with us at the 4 Star Best Western Plus Stoke-on-Trent Moat House Hotel, where you are assured of a comfortable visit and great service. Stoke-on-Trent was named UK’s European City of Sport for 2016 and also a year in which we celebrate our 25th birthday. The hotel has historic links to the city's heritage. Etruria Hall - now our dedicated 8-room meetings and events center and a popular Staffordshire wedding venue - was built in 1769 as the home of Josiah Wedgwood, the ‘Father of English Potters’.

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This fabulous Stoke-on-Trent hotel is a great place to stay for families and couples alike. Just a short walk from the hotel, you’ll find Stoke Ski Centre, Water World indoor tropical aqua park and a ten-pin Bowling Alley. The city's business district is close to the hotel, whilst Hanley's shops, theaters, museums and cinemas are on our doorstep.

A little further afield, you can relax in award-winning gardens including Trentham Gardens, Biddulph Grange and The Dorothy Clive Garden. And this Stoke-on-Trent hotel is also nicely located for a day out at the Alton Towers theme park.

Our on-site leisure facilities include an indoor heated pool, sauna, spa pool and air conditioned gym. The smart surroundings, great location and free Wi-Fi also make the hotel convenient for business meetings.

The Best Western Plus Stoke-on-Trent Moat House Hotel is close to the M6 motorway for easy access to the North West and the Midlands. That’s why it makes the perfect base as a place to stay in Stoke-on-Trent.

Restricted children's times in the leisure club. Pool will be closed Saturday mornings in term time from 9am – 10:30am.

Hotel Policies

Pet Policy
No pets allowed


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • Exercise facilities
  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Restaurant on-site
  • Breakfast available, nominal fee
  • Cocktail lounge
  • Coffee shop
  • Indoor pool, heated
  • Steam room
  • Hot tub
  • Exercise facility, open from 6:30 a.m. to 9:30 p.m.
  • Stair stepper
  • Stationary bike
  • Treadmill
  • 24-hour front desk
  • Concierge
  • Porterage/bell services
  • Foreign currency exchange
  • Baggage hold
  • Guest laundry
  • Express check in
  • Express check out
  • Late check out after 4:00 p.m. nominal fee until 8:00 p.m., after 8:00 p.m. full room rate.
  • Safe deposit box front desk
  • Shoe shine
  • Barber/beauty shop
  • Business center
  • Computer rental
  • Fax services outgoing nominal fee
  • Fax machine
  • Universal gym
  • Photocopy services
  • Secretarial services
  • Conference services
  • Dataports
  • Courier
  • Banquet facilities
  • Conference facilites
  • Catering
  • Equipment rental
  • Ballroom
  • Banking
  • Air-conditioning
  • Hearing impaired facilities
  • Lift, wheelchair accessible available to 3 floors
  • Parking for the physically challenged, six spaces available
  • Ice/vending machine
  • Elevator access to all floors
  • Free parking, 24-hour
  • Interior corridor
  • Truck/RV parking
  • Higher rates may apply for holidays/special events
  • Free wireless Internet available in public areas; Free in-room wireless Internet access; Free wireless Internet access available in public areas and all guest rooms
  • Wedding services
  • Meeting room
  • Coffee shop
  • Outdoor parking, 24-hour
  • Full breakfast available for 14.95 GBP fee. Time served 7:00 a.m. to 10:30 a.m.
  • Interior corridors
  • Alton Towers tickets available at reduced prices direct from the hotel
  • Civil ceremony license
  • Drinking water
  • Early check in, room must be booked for previous night to secure early check in: Early check out, full accommodation rate
  • Movie rental
  • Dry cleaning services
More Amenities


  • Cable satellite television
  • AM/FM alarm clock
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board available
  • Desk/work area
  • Dataports
  • Direct dial telephone
  • Bathrobe available
  • Room service 24 hours
  • Air-conditioning
  • AM/FM radio stereo
  • Complimentary newspaper available
  • Trouser press
  • In-room safe available
  • Wake-up calls
  • Easy chair
  • Adjoining rooms
  • Bidet
  • Electrical outlet at desk
  • Drinking water
  • In-room toiletries
  • Skirt hangers
  • Plugs near mirror

Rooms for the Physically Challenged: 3

  • Bathtub seat
  • Rails in bathroom
  • Wheelchair accessible
  • Raised toilet seat
  • Visual alarm
  • Safety bar in shower
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 0.10 mile(s) from Vodafone
  • 1.10 mile(s) from RWE
  • 3.00 mile(s) from New Look
  • 4.00 mile(s) from Michelin
  • 10.00 mile(s) from Wedgewood
  • 14.00 mile(s) from JCB


  • 0.50 mile(s) from Festival Park
  • 1.00 mile(s) from Grosvenor Casino
  • 2.00 mile(s) from Spode Factory and Museum
  • 2.00 mile(s) from Waterworld, indoor tropical aqua park with slides and rides
  • 2.10 mile(s) from Regent Theater
  • 2.10 mile(s) from Ceramica, museum exploring pottery and its history from clay right through to the finished product
  • 6.00 from Trentham Awakes, unique collection of shops, England's largest garden restoration project, boat trips, outdoor events and Monkey Forest
  • 18.40 mile(s) from Alton Towers, UK's greatest theme park
  • 38.00 mile(s) from Ironbridge Gorge Museums
  • 41.00 mile(s) from Museum of Science and Industry
  • 43.00 mile(s) from Royal Airforce Musuem, Cosford


  • The Bar and Lounge, on premises, Bar/Lounge, Steak House, Open for: lunch, dinner, modern and contemporary located on ground floor of the hotel, an ideal place to relax.
  • The Restaurant, on premises, Full Service, International, Open for: breakfast, dinner, Our restaurant has a friendly and relaxed atmosphere. It has a wonderful a la carte menu that's full of British flavour. Join us for a buffet style breakfast with a selection of hot and cold dishes. Please note: the restaurant is closed on Sunday evenings, however bar meals are available.
  • .5 mile(s) from McDonald's®, Fast Food, American, Open for: breakfast, lunch, dinner, 7:00 a.m. to 11:00 p.m., Non-smoking
  • 1.5 mile(s) from Porto Fino, Full Service, Italian, Open for: lunch, dinner, 12:00 p.m. to 2:30 p.m. and 6:00 p.m. to 11:00 p.m.
  • 2.2 mile(s) from Jalsa, Fast Food, Indian, Open for: dinner, 5:00 p.m. to 11:00 p.m.
  • 5 mile(s) from Bohemia, Fast Food, Chinese, Open for: lunch, dinner, 11:00 a.m. to 12:00 a.m.
  • .5 mile(s) from China Garden, Fast Food, Chinese, Open for: lunch, dinner, 11:00 a.m. to 11:00 p.m.

Nearby Cities

  • 1.00 mile(s) from Stoke-on-Trent
  • 45.00 mile(s) from Manchester
  • 48.00 mile(s) from Birmingham
  • 55.00 mile(s) from Nottingham


  • 0.50 mile(s) from billiards/snooker
  • 0.50 mile(s) from bowling
  • 2.00 mile(s) from Port Vale Football Club
  • 4.00 mile(s) from Britania Stadium
  • 6.00 mile(s) from golf


  • 1.40 mile(s) from The Potteries Shopping Center


  • 38.00 mile(s) from Manchester International Airport
  • 58.00 mile(s) from Birmingham International Airport
  • 2.00 mile(s) from Hanley Bus Station
  • 2.00 mile(s) from Stoke-on-Trent Train Station