The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern décor inside, while its wonderful coastal location is convenient for a number of inland attractions.
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Thanks to good transport links, our guests can not only get away from it all, but get back to it easily too! Newcastle is within easy reach, while other northern cities and towns are also easily accessible. Wherever you decide to go during your stay, we'll be ready and waiting with a warm welcome on your return.
Maintaining high brand standards and excellence in quality is second nature to the Best Western Grand Hotel in Hartlepool. We have proven that going that extra mile during our annual Best Western quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the Best Western International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering the high levels of excellence in quality and brand standards that our guests expect.
News from the Front Desk
No pets allowed
Hotel location and the surrounding area
The works Christmas Dinner Disco was noisy, guests were advised on arrival that music would be played until midnight.Noise from the party carried on much later. Next to my room was a fire door which...
Gloucester, United Kingdom on 20-Dec-2019
We could not fault this Hotel, from the Check in to the Room. The Breakfast was spot on Fresh Fruit or Cereal to start. Then a very nice Cooked Breakfast in a very pleasant Dining Room. The Check...
Arrived at 11am for a conference and went to the bar for a coffee until commencement time. The bar was very busy with delegates waiting for service. One member of staff on duty with at least 20...
By Glynis J
Met by Cheryl and checked in really quickly. Room large and comfortable. Bed really comfy. Nice clean and warm. Fish and chips really well cooked. The prawn cocktail was substantial for a starter...
Wigan, United Kingdom on 09-Nov-2019
I stayed over after my son's wedding last night. Lovely hotel and staff generally. The reception guy read off a screen, no eye contact which put me off at first. Room nice, but no where to charge...
PARKING: No. of available lots: 13 – hotel, 30 public between 6pm-8am Mon-Fri, All day weekend
100% smoke-free hotel
24-hour front desk
Foreign currency exchange
Baggage/Luggage hold: Complimentary subject to availability
Late check out, available upon availability
Safe deposit box
Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
Fax services, free local faxes
Photocopy services available at reception – 20p per sheet.
Conference services: 2 conference rooms up to 30 guests’ theatre (12 boardroom, 15 u shape, 10 classroom) style configuration. Equipped with Free Wifi, Projector and screen available (£50), Tea and coffee available (£30 for station of around 30 servings), Lunch from £6.50 per person
Outdoor parking, 24-hour, 3.00 GBP fee
Paid parking, 3.00 GBP fee
Coach parking, available
Banks Nearby: HSBC, Lloyds, Halifax, Santander.
Civil ceremony license
Early check-in before 8am, available upon availability
Early check-out penalty
Whiteboard, projector, flipchart, screen available
Lobby computer available
Cable or satellite television, color television with CNN® or news channels
AM/FM alarm clock
Iron, ironing board
High-speed Internet access
Direct dial telephone
Room service 24 hours
Spa, available in some rooms
In room toiletries
Plugs near mirrors
Hot tubs in some rooms
.03 mile(s) from Hartlepool Art Gallery
1 mile(s) from Hartlepool Maritime Experience
32 mile(s) from Beamish Museum
35 mile(s) from Metro Centre
Mumbai Majestic Dining, on premises, Full Service, Indian, Open for: breakfast, lunch, dinner, With an emphasis on refined yet creative Indian cuisine, the menu incorporates both traditional classic favourites and original new dishes that apply eastern flavours with a western twist. With our Head Chef having over 30 years’ experience in cooking only the finest Indian food, he takes great pride, care and satisfaction in creating the finest cuisine for you.
1908 Sports Bar, on premises, Bar/Lounge, American, Open for: breakfast, lunch, dinner, The Premier sports bar in Hartlepool, the bar makes an ideal venue for a sociable chat or watching sports on any of the 13 TV's and 3 large screens. Entertainment on Thursday – Saturday nights.