Vienna Hotel| Best Western Premier Kaiserhof Wien | Vienna, Austria


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0  Children
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Frankenberggasse 10
Vienna, 1040


3:00 P.M. CET

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


12:00 P.M. CET

Hotel Direct Number



Hotel Overview

In tune with the times, anchored in tradition. Simply authentic & from the heart! - The Best Western Premier Kaiserhof Wien is located in a quiet area close to the historical heart of Vienna, only a few minutes walking distance from the magnificent Ringstrasse and Vienna State Opera, as well as fine restaurants, bars and cafes. Our naturally friendly staff, top quality service and loving attention to detail lend the hotel a uniquely comfortable and relaxing ambience. You will experience the traditional and modern combined with Austrian charm!

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Best Western Premier Kaiserhof Wien runs as a non-smoking hotel!

The hotel's 74 warmly decorated rooms and suites represent a stylish blend of turn-of-the-century architecture and modern amenities. Our comfortable, air conditioned rooms offer free WLAN, docking stations for external media, tea & coffee maker and are appointed with fine decorating fabrics, exquisite furniture and high-quality Kaiserhof beds. The hotel also offers romantic rooms, elegant junior suites and suites, as well as anti-allergy rooms. The elegant, tranquil Kaiserhof bar is an inviting place to relax and enjoy company within a cultivated atmosphere, especially after a long day of sightseeing or business meetings.

Our seminar facilities offer lots of daylight and are separate from the hotel's regular operations, yet are still very close by right across the street in our stylish annex inside a turn-of-the-century building. It's a fine address for exquisite receptions, vernissages and seminars up to 80 persons. And during your seminar or event, we will provide you with a contact person to tend to your every need. So plan your next seminar in Vienna, and enjoy the central location and private atmosphere of the Best Western Premier Kaiserhof Wien seminar facilities. The hotel has been certificated with Green Globe and ECARF.

Hotel Policies

Pet Policy
Pets allowed with restrictions. 15.00 EUR per day, only dogs (middle size).
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“Good location, great breakfast!”
By ESInspired
Singapore, Singapore on 19-Sep-17

Lovely hotel, easily accessible via public transport, with a few decent eateries within walking distance. Room was spacious, comfortable and clean. Shower pressure and hot water was...

“Lovely, Charming Hotel”
By shell202020
Norwalk, Connecticut on 18-Sep-17

We got an incredible rate on a reseller site for an "economy" room, which I worried would be the size of a broom closet. In actuality it was decent by European standards (but definitely very cozy...

“Trust the reviews”
By Chris A
Greenock, Scotland, United Kingdom on 17-Sep-17

Having read reviews we were confident this would be a good hotel but it was much better than anything we were anticipating. The hotel was really lovely, room excellent, toiletries good and a fabulous...

“Fine Hotel”
By Chris S
Chicago on 16-Sep-17

My wife and I stayed here for 3 nights last week. This hotel is top notch and a bargain at its price. The room was amply sized, the appointments were first rate, the location is excellent and...

“Really great place to stay in Vienna”
By James W
Kansas City, Kansas on 14-Sep-17

It is close to the transit system and the rooms were bigger than most European motels. It had a king bed but the bed could be separated and moved across the room where there was a faux marble wall...


Hotel Amenities


  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Restaurant nearby
  • Complimentary full breakfast, the excellent Kaiserhof breakfast buffet is known throughout Vienna for its rich variety and outstanding quality - as well as for the lactose & gluten free products. Certificated by ECARF.
  • Complimentary breakfast
  • Guest laundry
  • Dry cleaning
  • Concierge
  • Elevator
  • Cocktail lounge Kaiserhof Bar - the elegant, tranquil hotel bar is an inviting place to relax and enjoy company within a cultivated atmosphere, especially after a long day of sightseeing or business meetings - and also offers small Viennese specialties to eat.
  • Sightseeing tours
  • Local shuttle, service, on request
  • Steam room
  • Meeting facilites
  • Fax services
  • Spa
  • Photocopy services
  • Inter corridor
  • 24-hour front desk
  • Multilingual staff, (English, German, Italian, Spanish, French, Russian)
  • Porterage/bell services
  • Foreign currency exchange
  • Safe deposit box free of charge
  • Doctor on call
  • Dietician Gluten and lactose free products at the breakfast buffet. Certified with ECARF
  • Shoe shine shoe shine machine
  • Shoe shine machine
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Theater ticket desk
  • Coffee shop, enjoy Viennese coffee specialities at the Kaiserhof Bar, as well as the famous Kaiserhof-cake.
  • Air-conditioning
  • Valet parking, daily 20.50 Euro, nominal fee
  • Garage parking Valet Parking, nominal fee
  • Paid parking, 20.50 EUR, Valet Parking, nominal fee
  • Higher rates may apply for holidays/special events
  • Allergy-friendly rooms
  • Storage space available
  • Complimentary newspaper, available in lobby
  • Ticket purchase to local events
More Amenities


  • Rooms: All rooms are with bath/shower/WC, mini bar,safe, satellite television, cable tv and SKY channels, hair dryer, electronic key cards and broadband Internet access. Our extra-tall guests (six feet two inches and over) can look forward to a comfortable night sleep in extra long beds.
  • Suites: The suites and junior suites found here are for guests who prefer the very best. These spacious rooms leave nothing to be desired. Enjoy the ultimate in comfort in these bright, modern suites.
More Amenities
More Amenities

Nearby Attractions