Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort.
Show More / Less
The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.
Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.
News from the Front Desk
Pets allowed, with a 12.00 Euro per pet per day charge
Hotel location and the surrounding area
Within the centre of La Cite it is ideal for exploring. Best when all the visitors have gone at night, exploring the streets and walls in the moonlight. Rooms warm and comfortable. Restaurant not...
Wirral, UK on 09-Feb-2020
This is a great place to stay, the staff are very friendly, very helpful & obliging. The rooms are fine & clean. Their porters who drive you to & from the pick up point outside the medieval city are...
Wahgunyah, Australia on 30-Nov-2019
A wonderful experience! We were treated like beloved family--royal family--by the staff of the Donjon. We felt so welcome and appreciated. They upgraded our rooms for free even though we waited...
Gardner, Colorado on 07-Nov-2019
It was so cool actually staying in the castle. The room was very spacious, clean, quiet, the location was perfect. The best part of our stay was the afternoon receptionist, she went above and beyond...
We had a room out in the courtyard which was lovely and quiet. The location was great and the parking arrangements were very good.
We didn’t eat at the hotel but there were lots of good places to eat...
Paid parking, nominal fee, per day, private parking
Valet parking, high season
Doctor on call, for emergency only, if not guest will be invited to go to the closest medical center
Shoe shine, individual shoe shine on request at reception desk
Cable or satellite television
Elevators, in La Maison du Donjon and La Maison des Remparts.
Business center, nominal fee, per person
Express check in
Express check out
Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms; All guest rooms are hardwired and offer free wireless internet access
Elevator, wheelchair accessible in La Maison Des Remparts only
Higher rates may apply for holidays/special events
Buffet breakfast, nominal fee, per person per day
Reception area with television and reading lounge
Comptoir des vins et terroirs: wine testing
Free breakfast for children under 12 years old/free night for children sleeping in their baby's cot under 3 years old
AM/FM alarm clock
Wi-Fi access in all rooms
Coffee/tea maker kettle in all the rooms. Coffee machine in the suites and the family rooms
Air-conditioning based on season
Rollaway beds available, nominal fee, on request only, please contact hotel directly for availability and rate
AM/FM radio stereo
Towers and narrow streets of the city of Carcassonne, or over the garden
Sofabed available in the family room only
Rooms for the Physically Challenged: 1
Raised toilet with grab bars available
Safety bar in shower available
Walk-in shower available
0 kilometer(s) from Visit of the Castle, Guided tour of the Medieval cite and on the Ramparts
0 kilometer(s) from Tours in Aera, Informations at the Front Desk.
Adjacent to La Brasserie Le Donjon, Brasserie, French, Open for: lunch, dinner,
0.5 kilometer(s) from Restaurant La Barbacane, Full Service, French, Open for: lunch, dinner,
60 kilometer(s) from Narbonne, Aude
90 kilometer(s) from Toulouse, Haute Garonne
160 kilometer(s) from Montpellier, Herault
180 kilometer(s) from Perpignan, Pyrenees Orientales
0 kilometer(s) from ILC, Institut Linguistique de Carcassonne
Visit and Workshop by a Knight.
Information at the Front Desk I
5 kilometer(s) from Canal Du Midi cruises, Information at the Front Desk
0 kilometer(s) from Wine Tasting, Information at the Front Desk
3 kilometer(s) from Down Town, Markets on Thursdays and Saturdays
0.50 kilometer(s) from bus terminal bus towards the train station and the airport of Carcassonne