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1  Adults
0  Children
2 Rue Du Comte Roger, Cite Medievale
Carcassonne, 11000


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Worldwide Numbers

Hotel Direct Number


4:00 P.M. CET


12:00 P.M. CET



Hotel Overview

Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort.

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The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.

Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

Hotel Policies

Pet Policy
Pets allowed, with a 10.00 Euro per pet per day charge.

Hotel Reviews


Sleep Quality

Hotel Amenities


  • Cocktail lounge,
  • Concierge
  • Restaurant Onsite
  • Golf course
  • Tennis courts
  • Guest laundry, depending on the type of clothes
  • Paid parking, nominal fee, per day, private parking
  • Valet parking, high season
  • Local shuttle, nominal fee, no free shuttle from down the Cite to city center
  • Conference facilities
  • Massage services extra cost according to what is chosen
  • Multilingual staff
  • Doctor on call, for emergency only, if not guest will be invited to go to the closest medical center
  • Shoe shine, individual shoe shine on request at reception desk
  • Cable or satellite television
  • Coffee shop
  • Sports events, jogging around the city with a coach
  • Air-conditioning
  • Elevators, in La Maison du Donjon and La Maison des Remparts.
  • Business center, nominal fee, per person
  • Dataports
  • Meeting facilities
  • Banquet facilities
  • Catering
  • Buffet breakfast, nominal fee, per person per day
  • Reception area with television and reading lounge
  • comptoir des vins et terroirs: wine testing
  • Express check in
  • Express check out
  • Higher rates may apply for holidays/special events
  • Free breakfast for children under 12 years old/free night for children sleeping in their baby's cot under 3 years old
More Amenities


  • Color television
  • AM/FM alarm clock
  • Telephone
  • Wake-up calls
  • Dataports
  • Wi-Fi access in all rooms
  • Hairdryer
  • Coffee/tea maker
  • Air-conditioning in all rooms
  • Room service from 7:00 a.m. to 10:00 p.m.
  • Rollaway beds available, nominal fee, on request only, please contact hotel directly for availability and rate
  • AM/FM radio stereo
  • High-speed Internet access available 42 rooms
  • Mini-bar
  • In-room safe available In Maison des Remparts (19 rooms) only. For Donjon and Comte Roger : reception lobby
  • towers and narrow streets of the city of Carcassonne, or over the garden
More Amenities
More Amenities