Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort.
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The Best Western Plus Hotel Le Donjon - Coeur de La Cite Medievale is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.
Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.
Doctor on call, for emergency only, if not guest will be invited to go to the closest medical center
Shoe shine, individual shoe shine on request at reception desk
Cable or satellite television
Elevators, in La Maison du Donjon and La Maison des Remparts.
Business center, nominal fee, per person
Express check in
Express check out
Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms; All guest rooms are hardwired and offer free wireless internet access
Elevator, wheelchair accessible in La Maison Des Remparts only
Higher rates may apply for holidays/special events
Buffet breakfast, nominal fee, per person per day
Reception area with television and reading lounge
Free breakfast for children under 12 years old/free night for children sleeping in their baby's cot under 3 years old
AM/FM alarm clock
Wi-Fi access in all rooms
Coffee/tea maker kettle in all the rooms. Coffee machine in the suites and the family rooms
Air-conditioning based on season
Rollaway beds available, nominal fee, on request only, please contact hotel directly for availability and rate
AM/FM radio stereo
Towers and narrow streets of the city of Carcassonne, or over the garden