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1  Adults
0  Children
5, Rue Chanzy
Nancy, 54000


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. CET


12:00 P.M. CET



Hotel Overview

Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region.

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Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous "Place Stanislas" as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation.

All public areas and all our rooms are non-smoking.

Free wireless Internet access is available in all the rooms and public areas.

Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.

Hotel Policies

Pet Policy
Pets allowed with Restrictions, 10.00 EUR per animal, per day


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Elevator
  • Interior corridor
  • 24-hour front desk
  • Multilingual staff, (English and French)
  • Safe deposit box
  • Doctor on-call
  • Shoe shine
  • Free wireless Internet access available in public areas and all guest rooms
  • Business center
  • Fax services, outgoing fax, nominal fee
  • Computer available
  • Photocopy, nominal fee
  • Dataports
  • Air-conditioning
  • Ice/vending machine
  • Airport courtesy shuttle, available, from Metz Nancy Lorraine, nominal fee
  • Gift shop or newsstand
  • Garage parking, not guarantee, limited spaces, nominal fee per night.
  • Paid parking, not guarantee, limited spaces, nominal fee per night.
  • Higher rates may apply for holidays/special events
  • Breakfast, nominal fee (14 EUR per person per day)
  • Complimentary newspaper in French
  • Alarm system
  • Toiletries
  • Storage space
More Amenities


  • Cable satellite television
  • AM/FM alarm clock, available
  • Hairdryer
  • Mini-bar, available,in superior rooms and junior suites
  • Desk/work area
  • Dataports
  • High-speed Internet access
  • Wake-up calls
  • Air-conditioning
  • Iron, ironing board, available, on request
  • AM/FM radio stereo, available
  • In-room safe, available, most of the rooms are equipped
  • Coffee/tea maker, available, in superior rooms and suites - on request for comfort rooms
  • Room service from 7:00 p.m. to 10:00 p.m.
  • Sofabed, available, only in two junior suites
  • Adjoining rooms, available only two ajoining rooms
  • Crib, available no charge
  • Balcony, available in rooms 210, 211, 212, 310, 311 and 312
  • Telephone
  • Rollaway beds, available for some rooms - charge nominal fee
More Amenities
More Amenities