The Best Western Premier Alsterkrug Hotel Hamburg is situated in the green area of Hamburg between the airport and city centre. This first class hotel with a high level of personal service is completely renovated. It is close to the beautiful river Alster and the Eppendorfer Fen. We are convenient to recreation, nightlife and musicals as well as several corporate locations. A number of wonderful restaurants are located just nearby. Enjoy the warm Mediterranean atmosphere everywhere in the hotel. Dine at our two restaurants or in our idyllic garden restaurant. A bar and six beautiful conference rooms which will accommodate up to 50 people are waiting for you. Tea and coffee making facilities, Wi-Fi or bellboy service are only a few of the amenities for our guests. Experience our spacious SPA on over 300sqm; with a Finnish sauna, soft sauna and steam bath, wellness-showers and ice fountain. A large SPA lounge and a peaceful relaxation area with heated loungers finalize our new offer. The fitness area with high-quality cardio equipment from Life Fitness offers the ideal space for your daily workout. The use of all alsterSPA facilities is included in the room rate for our hotel guests. For conferences the hotel offers six conference and event rooms which accommodate up to 50 persons. Our team provides you the ideal conditions for a successful conference or event. You may also use our free of charge wireless LAN.
News from the Front Desk
Pets allowed with Restrictions one dog or 1 cat per room with 15.00 Euro per night. For other pets please contact hotel.
All the hotel staff were extremely helpful and nothing was too much trouble. The restaurant staff were all very friendly and helpful especially Jan behind the bar. Amenities were sufficient although...
Bristol, United Kingdom on 10-Jun-2019
This hotel in a lovely leafy area of Hamburg is perfect. Includes a pass for the transit which we used extensively. There is a lovely terrace that is open weather permitting and the food is...
First off, I am a Lifetime titanium Marriott member with extensive travel and this never has happened to me.
This hotel overcharged me by 2 nights (~$300) and is refusing to refund me this incorrect...
Princeton, New Jersey on 12-Apr-2019
Very strange When you pay your Rooms and one of them does not exist but already paid via Booking.com.
After a long day working 300 km away and driving trough the night this was our “gift” at...
Funchal, Portugal on 25-Oct-2018
Located in a quiet place and great connected to the traffic. Clean and tidy room with everyday service. Breakfast is diverse, a lot of tasty food and drinks. Polite staff ready to help you. Good for...
Ice/vending machines, ice cubes free at bar in lobby area
Safe deposit box
Massage services nominal fee
Free parking, outdoor
Garage parking,(20 parking lots available) 15 EUR fee per night.
Free of charge for Conference participants (no overnight stay).
Fax services, nominal fee
Photocopy services at reception, 0.50 EUR per color copy
Computer available at the reception free of charge included flight tickets printing.
Outdoor parking, complimentary
Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
Wireless LAN available
300 square meters alsterSPA with saunas, steam bath, fitness
Canoe rental free of charge
Breakfast buffet available at a nominal fee of EUR 19.00 per person per day. Mo-Fr. 6:30am – 10:30am. Sat-Sun 6:30 – 11:30. Lunch-box to go available at nominal fee of EUR 9.50. Please ask the reception the evening before.
Rooms for the Physically Challenged: 0
The Deluxe and Classic Rooms, in a high luxury Mediterranean style with air-conditioning. The size of the Classic Room is the double of the Deluxe Rooms. Some have a balcony or a whirlpool in the bathroom. The Deluxe and Classic Rooms are in the new building of the hotel - The Premier Etage.
IRON, IRONING BOARD AVAILABLE upon request
Cable satellite television
English news television channel
AM/FM alarm clock
Two plus telephones or portable
Direct dial telephone available for nominal fee
High-speed Internet access
AM/FM radio stereo
Air-conditioning available - ventilation and partial air-conditioning
Rollaway beds available, nominal fee
Rooms with tub available
Standard and Premier Rooms:
Comfortably designed rooms in a Mediterranean style promise a pleasurable and relaxing stay. All rooms with additional amenities like shower, television with pay-tv, direct dial telephone, safe, trouser press, hairdryer, mini-bar, AM/FM alarm clock, dataports, air-ventilation and partial air-conditioning. Non-smoking rooms available on request. W-LAN in every room. Extra services include complimentary newspaper, fruit and 24-hour coffee and tea service. W-LAN in every room