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Because We CareSM 

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast Service & Selections (varies by hotel)

Low Rate Guarantee

Low Rate Guarantee

125 W Ohio Street
Chicago, Illinois 60654-7168
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. CST


11:00 A.M. CST



Hotel Overview

TripAdvisor Certificate of Excellence Badge
TripAdvisor Travelers Choice Award

Experience our newly renovated hotel in downtown Chicago that offers on-site parking ($25 fee per day) and an indoor pool. Walk to Michigan Avenue, the free Navy Pier trolley or Millennium Park. Chicago's museum campus is just a short ride away, home to the Shedd Aquarium, Field Museum and Adler Planetarium. We make visiting Chicago easy. Discount tickets to Shedd Aquarium and the Field Museum are available at the hotel front desk.

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Our convenient downtown Chicago location gives you easy access to I94 and all public transportation is within walking distance. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago Best Western is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field.

Business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.

The Best Western River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed, contemporary rooms and suites offer cable TV with HBO®, high-speed wireless internet, room service, a single serve coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our on-site restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views.

2020 TripAdvisor® Certificate of Excellence recipient.

Pool closed for annual maintenance March 14-25, 2021.


AAA Housekeeping


Hotel Policies

Pet Policy
No pets allowed


Hotel location and the surrounding area

Hotel Amenities


  • Restaurant on-site
  • 100% smoke-free hotel
  • Indoor pool Heated Pool hours 6AM - 10 PM daily
  • Sunbathing - Sundeck, with un-matched skyline view
  • Exercise facility, open from 6:00 a.m. to 10:00 p.m.
  • Breakfast available, Nominal fee may apply.
  • Elevators
  • Multilingual staff, English and Spanish
  • 24-hour front desk
  • Baggage hold
  • Ice/vending machines
  • Poolside services, dining is available through room service
  • Business center, PC and printer available, Internet connectivity
  • Fax services
  • Photocopy services
  • Catering
  • Air-conditioning
  • Weight lifting equipment
  • Stationary bike
  • Treadmill
  • Locker room
  • Interior corridor
  • Concierge
  • Porterage/bell services
  • Safe deposit box In-room safes.
  • Cable or satellite television
  • Computer available
  • Dataports
  • Video billing
  • Parking for the physically challenged, $25 daily fee
  • Outdoor parking, $25 daily Fee
  • Paid parking, 25.00 USD, daily fee, one car per room allowed. Parking is self-park unless high demand causes a need for valet parking.
  • Complimentary coffee in lobby
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Free wireless Internet available in public areas; Free in-room wireless Internet access; Free wireless Internet access available in public areas and all guest rooms
  • Cash machine(ATM)

Accessible Exterior Routes, Building Entrances and Public Spaces

  • Sidewalks and walkways
  • Entrance doors that accommodate a wheelchair
  • Lobby check-in counter
  • Public restrooms
  • Swimming pool

Accessible Public/Common Use Restrooms

  • Accessible public restroom, with adequate entry and interior space
  • Accessible toilet stall
  • Accessible toilet seat
  • Accessible horizontal grab bar by the toilet
  • Accessible sink, including accessible height, knee space and levers

Accessible Public Space Food Service Areas

  • Accessible tables and counters
  • Accessible routes to accessible tables and counters

Accessible Rooms: Bathrooms

  • Bathroom doors allow at least 32" of clear passage width and accessible approach clearance
  • Accessible bathroom door hardware and faucet controls
  • Clear floor space in accessible guestroom bathroom such that wheelchairs can turn
  • Accessible toilet (height of 17” to 19” above floor) and accessible grab bars
  • Accessible wash basin no more than 34" high with at least 29" high clearance under the front edge with accessible knee clearance. Plumbing is insulated and/or installed to avoid contact.
  • Accessible bathroom towel racks and lowered vanity mirror

Accessible Rooms: Roll-in shower

  • Horizontal grab bar on the wall alongside the shower seat
  • Horizontal grab bar on the wall opposite the seat
  • Roll-in shower is free of doors that would impede wheelchair transfer onto the seat
  • Water controls are positioned on the wall such that they are operable from the shower seat or wheelchair
  • Roll-in shower has an adjustable height shower wand with at least a 60" long hose

Additional Accessibility Information

  • The hotel can be contacted directly by customers regarding additional information relating to its accessibility features at the following telephone number: (312) 467-0800
More Amenities


  • Cable satellite television with HBO®
  • In-room movies
  • AM/FM alarm clock
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board
  • Dataports
  • Free local calls under 30 minutes
  • VIP rooms and services available
  • Air-conditioning
  • In-room safe
  • Wake-up calls
  • Room service from 6:00 a.m. to 11:00 p.m.
  • Microwave available, are provided to guests based on availability at check in. Guests pay $10.00 plus tax for each night used.
  • Refrigerator available, suites contain refrigerators. Refrigerators for standard rooms are provided based on availability for $10.00 plus tax for each night used.
  • High-speed Internet access
  • Voice mail
  • Turndown service
  • Sofabed available, suites are furnished with a pull-out sleeper sofa (full-sized)

Accessible Parking and Loading Zones

  • Comfortable, king size luxury awaits you in our standard king rooms. All of our rooms have a four pillow standard, in room coffee brewer, and contemporary bath design.
  • Each of our double rooms feature two double size beds and can accommodate up to four people comfortably.
  • We offer several different suite arrangements. All of our suites offer a living room setting and a bedroom area.
  • We offer several different suite arrangements. All of our suites offer a living room setting with a queen-size sofa sleeper and a bedroom area. Some suites are one large room while others have a separate living area and separate bedroom.

Accessible Interior Routes

  • Hallways and corridors to all facilities and guest amenities
  • Doors to all interior routes
  • There are no protruding objects in interior hallways, stairways or other pedestrian routes that impede individuals with disabilities
  • Passenger elevator with accessible buttons and Braille characters

Interior Signs and Warning Features

  • Signs are properly mounted throughout the facility on correct walls with Braille and raised letters
  • Audible and visual fire alarm system located in public spaces and accessible guest rooms

Accessible Guestrooms

  • Entry doors to accessible guestrooms and other interior allow at least 32" of clear passage width that provide at least 18" of clear floor space on the latch side
  • Accessible door hardware
  • Security latch or bolt on the hall door mounted no higher than 48" above the floor
  • Space at the foot of each bed that is at least 36" wide
  • Guestrooms with one bed include at least a 36" wide route on each side
  • Guestrooms with two beds next to one another include a minimum of 36" between the two beds
  • Accessible desk height and clearance
  • Accessible clothes closets

Accessible Rooms: Bathtubs

  • Transfer tub seat available
  • Adjustable height hand-held shower wand with at least a 60" long hose
  • Horizontal grab bar at the foot of the tub (by the controls) that is at least 24" long
  • Horizontal grab bar at the head of the tub that is at least 12" long

Accessible hearing-impaired guest rooms that include the following:

  • Television closed captioning
  • TTY capabilities
  • TDD telephone
  • Visual fire alarm system
  • Visual smoke alarm device
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 1 mile(s) from IBM
  • 1 mile(s) from Stock Exchange


  • 5 block(s) from Michigan Avenue Shopping, the famed Magnificent Mile
  • 1.25 mile(s) from Millennium Park, Home of the infamous "bean" and Maggie Daley park.
  • 10 block(s) from Water Tower Place, multi-level shopping
  • 1.40 mile(s) from Navy Pier, dining, entertainment, shopping, tours and boat rides all on one multi-attraction lakefront pier.
  • 1 mile(s) from WillisTower
  • 1.50 mile(s) from Adler Planetarium
  • 1.50 mile(s) from Field Museum of Natural H, Field Museum of Natural History
  • 2 mile(s) from John G. Shedd Aquarium
  • 6 mile(s) from Museum of Science and Ind
  • 2 mile(s) from The United Center, home of the Chicago Bulls and Blackhawks
  • 2 mile(s) from McCormick Place Conventio
  • 2 mile(s) from Solider Field, home of the Chicago Bears
  • 5 mile(s) from Wrigley Field, home of the Chicago Cubs
  • 5 mile(s) from US Cellular Field, home of the Chicago White Sox
  • 1.5 mile(s) from Lincoln Park Zoo


  • Pizzeria Ora, on premises, Full Service, American, Open for: breakfast, lunch, dinner, Full service restaurant and bar specializing in Chicago style pizza. Open for breakfast, lunch and dinner.
  • Across the street from Hard Rock Cafe, Full Service, American, Open for: breakfast, lunch, dinner, You won't have to walk far to check out the great rock and roll memorabilia.
  • 0.20 mile(s) from House of Blues, Bar/Lounge, American, Open for: dinner, now opened in Chicago. This great Blues Club owned by Belushi and Ackroyd
  • 0.10 mile(s) from The Cheesecake Factory, Bar/Lounge, American, Open for: breakfast, lunch, dinner,


  • 0.5 mile(s) from The Magnificent Mile, of North Michigan Avenue.
  • 0.5 mile(s) from State Street
  • 0.2 mile(s) from gallery/antique area


  • 0.02 mile(s) from CTA Public Bus Transporation, one mile from Greyhound. Chicago has bus, subway and taxi service all within steps from River North Hotel
  • 1.00 mile(s) from Union Station, in the Amtrak Station. City subway lines are three blocks from the hotel.
  • 12.00 mile(s) from Chicago O'Hare International Airport
  • 17.00 mile(s) from Midway Airport, a shuttle service is available from Midway Airport, Airport Express. Cost is approximately $30 per person. This is not a hotel-owned shuttle. GoAirport Express.
  • 0.10 mile(s) from Chicago