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Because We CareSM 

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast Service & Selections (varies by hotel)

Low Rate Guarantee

Low Rate Guarantee

650 Grand Canyon Drive
Madison, Wisconsin 53719-1044
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. CST


11:00 A.M. CST



Hotel Overview

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Made-to-order hot breakfast and free Wi-Fi are just some of the perks you receive when staying at our Madison West hotel.

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Located near the University of Wisconsin and the UW and VA Hospitals the Best Western West Towne Suites offers the best in breakfast with our free made-to-order breakfast that includes a choice of fresh eggs 'cooked the way you like it', French toast, pancakes, sausage, bacon and potato cubes. Along with choices of fruit, assorted cereals, yogurt, home-made muffins, bagels and bread, you can get it To-Go or enjoy in our spacious breakfast area.

Whether visiting Madison on business or leisure you're never far from where you want to be. Our complimentary shuttle to area corporations and easy access to Highway 12 and "The Beltline" means reaching Alliant Energy® Center, Sub-Zero Group, EPIC Systems or CUNA Mutual is fast and easy. TDS® Telecom and Spectrum brands, the Exact Sciences and a bevy of restaurants and shopping are minutes away.

You're never far from the action and culture this Capitol city offers. Badger football games, World Dairy Expo and Midwest Horsefair happen here. Reddan Soccer Park and the Ice Arena are fantastic places to spend the afternoon or visit West Towne, Greenway Station and Hilldale Mall. Get active with access to the biking trails right outside the hotel or visit the many county and state parks that are just minutes away. Laser Tag and Schwoegler's Bowling Lanes are indoor activities all within blocks of the hotel.

Neighboring towns of Middleton, Fitchburg, Verona and Oregon are within a ten-minute drive. Stroll down to Memorial High School to catch a game. The Henry Vilas Zoo, Arboretum, University Ridge Golf Course, Odana Hills and miniature golf at Vitense Golfland always make for a great trip.

Our spacious and stylish rooms and suites offer you all the comforts of home with all the perks you come to expect. Book your next stay with the Best Western West Towne Suites for an easy, enjoyable visit.


AAA Housekeeping


Hotel Policies

Pet Policy
We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel’s approval prior to arrival. Pet rate is $25 per day. A refundable cleaning and damage deposit of $100 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.


Hotel location and the surrounding area

Hotel Amenities


  • Complimentary full breakfast, cooked-to-order that includes eggs, pancakes, waffle, frenchtoast, sausage, bacon, muffin, assorted breads, yogurt, juice, and coffee.
  • 100% smoke-free hotel
  • Complimentary breakfast
  • Exercise facility, 24 Hour Our fitness room can be accessed with room key. Machines include treadmill, elliptical runner, upright bike and two stack fitness machine with weights. Also provided is a medicine ball and a mat.
  • Ice/vending machines 24-hour vending machines, snacks, beverages
  • Free parking,
  • Cold weather hook-ups
  • Business center, Open 24 hours. Two Windows based terminals with printer connectivity, MS Office applications are available on each terminal. free
  • Meeting facilities
  • Banquet facilities
  • Dataports
  • Photocopy services, 24-hours
  • Fax services available 24-hours
  • Conference facilities
  • Catering
  • Printer available
  • Computer available
  • Computer modem hookups
  • Photocopy, nominal fee
  • Weight lifting
  • Rowing machine
  • Stair stepper
  • Stationary bike
  • Treadmill
  • Elevator Elevator Installed in March 2013
  • Inter corridor
  • 24-hour front desk
  • Multilingual staff (English, Spanish, Hindi, Telugu, Punjabi)
  • Dry cleaning
  • Pharmacy Common use medicine is available in Sundry shop
  • Cable or satellite television
  • Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms
  • Mail services
  • Equipment rental
  • Air-conditioning
  • Parking for the physically challenged
  • Local shuttle, free, five mile radius, reserve shuttle 24-hours in advance. Contact hotel for hours of operation.
  • Outdoor parking
  • Truck/RV parking
  • Higher rates may apply for holidays/special events
  • Complimentary newspaper (Monday though Friday), USA Today
  • Complimentary 24-hour coffee and tea
  • Safe deposit boxes, available at front desk, no charge
  • Translation services available
  • Free YMCA full access pass, exercise and swimming facilities
  • Cash ATM machine

Kitchenettes: 20 rooms

  • Safety bar in shower available
  • Extra wide doors in bathrooms
  • Property meets ADA of 1990 (US hotels only)
  • Pots/pans/dishes

Guest Room Mobility Accessible Features:

  • Accessible doors and doorways (at least 32-inches of clear width passage)
  • Accessible bathrooms and features, including shower/tub
  • Accessible room controls (e.g. HVAC and lighting)
  • Accessible clear floor space
More Amenities


  • Cable satellite television, 37-inch flat screen television with NFL®, ESPN® and Spanish Channels
  • AM/FM alarm clock radio
  • Coffee/tea maker
  • Refrigerator
  • Hairdryer
  • Iron, ironing board
  • Desk/work area
  • Dataports, wireless, high-speed Internet, analog dial up modem
  • Direct dial telephone
  • Free local calls up to 30 minutes
  • Wake-up calls
  • Microwave
  • Sofabed available
  • Adjoining rooms available
  • Cribs available
  • Whirlpool suite
  • High-speed Internet access
  • Voice mail
  • Room service from 12:00 p.m. to 11:00 p.m.
  • Air-conditioning
  • Turndown service
  • Free long distance access
  • Wet-bar
  • ADA compliant rooms available
  • Rollaway beds available
  • Standard Rooms: feature one or two beds (one king, two queens or two King beds), night stand with lamp, armoire or a dresser, full size mirror, sofa chair with ottoman, or loveseat with coffee table, desk with two chairs, 25-inch color television with remote control, upholstered luggage bench, tiled bath with large tub and vanity with framed mirror.
  • Whirlpool Suites: These are large spacious rooms with a whirlpool. There is one king bed with sofa chair, ottoman, desk and chairs, dresser with television and lamp. Also has spacious bathroom with garden tub and tiled floor.
  • Two Room Executive Suites: Living room and bedroom are separated by a wall with a door. Living room has queen size sleeper sofa, end tables with lamps, desk and chairs, television with a chest. Bedroom has king bed with night stands, lamps, dresser and a television. Bathroom has garden tub, tiled floor and vanity with framed mirror. Some rooms have kitchenettes also.
  • Two Queen Bed Suites: These are large spacious rooms with two queen beds and full size sleeper sofa. Separate living area with sleeper sofa, coffee table, end table, lamp, desk and chairs. There's also a dresser with lamp and television in the bedroom area.
  • Mini-Suite: Separate living area with full size sleeper sofa, coffee table, desk and chairs. Bedroom area has king size bed, night stands with lamps, dresser with television and lamp. Some rooms have kitchenettes also.
  • Business Rooms: Rooms include a well lit oversized desk area, a dataport connection with high-speed Internet access; toll free 800 and local calls, complimentary newspaper and a complimentary full or continental breakfast.

Rooms for the Physically Challenged: 8

  • Bathtub seat available
  • Wheelchair accessible available
  • Closed-caption TV

Public Space ADA Accessible Features:

  • Accessible parking spaces and signage (car and van)
  • Accessible parking space that is 96-inches wide with an appropriate access aisle
  • An accessible route that allows for approaching and entering the hotel
  • An accessible lobby entrance door
  • Interior routes to public spaces that do not have abrupt level changes
  • An accessible reception desk or accessible folding shelf or reception area
  • Room signage: 60-inches to sign center above finished floor
  • Accessible table in eating area
  • The eating area has self-service shelves and dispensing devices within reach range
  • Public restrooms accessible

Guest Room Communication Assist Features:

  • Closed-caption televisions
  • Visual notification devices for door knocks
  • Visual notification devices for telephones
  • Telephones have volume control
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 1.00 mile(s) from World Council of Credit Union, world headquarters
  • 1.00 mile(s) from CUNA Mutual World Headquarters
  • 1.00 mile(s) from CUNA Credit Union Headquarters
  • 1.00 mile(s) from Sub Zero Wolf
  • 1.00 mile(s) from SAFC Pharmacy
  • 1.00 mile(s) from TDS Telecom
  • 1.00 mile(s) from Prometric Testing Center
  • 1.00 mile(s) from WI DOT
  • 2.00 mile(s) from Spectrum Brands
  • 2.00 mile(s) from University Research Park
  • 2.00 mile(s) from Rayovac Corporation
  • 2.00 mile(s) from WNWC Radio
  • 3.00 mile(s) from Alumni Research Foundation
  • 3.00 mile(s) from Orbitec-Orbital Technology
  • 3.00 mile(s) from American Red Cross
  • 3.00 mile(s) from UW Hospitals and Clinic
  • 3.00 mile(s) from Dean Health
  • 5.00 mile(s) from St. Mary Hospital
  • 5.00 mile(s) from Spring Industries
  • 5.00 mile(s) from UW Hospital
  • 5.00 mile(s) from Meriter Hospital
  • 6.00 mile(s) from Epic Systems Corporation, Verona
  • 7.00 mile(s) from Alliant Energy Center
  • 10.00 mile(s) from Wisconsin State Capitol
  • 10.00 mile(s) from Wisconsin State Offices


  • 0.20 mile(s) from Market Square Theatre
  • 1.00 mile(s) from Point Cinemas
  • 1.00 mile(s) from Zor Shrine Center
  • 3.50 mile(s) from National Mustard Museum
  • 4.00 mile(s) from Henry Vilas Zoo, free admission
  • 5.00 mile(s) from Kohl Center, Badger basketball, hockey, wrestling
  • 5.00 mile(s) from Reddan Soccer Park, in Verona, WI
  • 5.20 mile(s) from Camp Randall Stadium
  • 6.40 mile(s) from Keva Sports Center
  • 6.80 mile(s) from Overture Center
  • 6.90 mile(s) from Chazen Museum of Art, formerly Elvehjem Museum of Art
  • 7.00 mile(s) from Madison Children's Museum
  • 7.00 mile(s) from Wisconsin Historical Museum
  • 7.00 mile(s) from Wisconsin Veteran's Museum
  • 8.00 mile(s) from Alliant Energy Convention Center
  • 10.00 mile(s) from Wisconsin State Capitol
  • 11.00 mile(s) from Betty Lou Cruises
  • 20.00 mile(s) from Cave of Mounds
  • 23.00 mile(s) from Wollersheim Winery
  • 35.00 mile(s) from House on the Rock, in Spring Green, WI
  • 41.00 mile(s) from Ho Chunk Casino & Bingo, in Baraboo, WI


  • 0.01 mile(s) from Nani Restaurant, full service, Chinese, open for: lunch, dinner
  • 0.02 mile(s) from Olive Garden, full service, Italian, open for: lunch, dinner
  • 0.02 mile(s) from The Cheesecake Factory, full service, American, open for: lunch, dinner
  • 0.02 mile(s) from Delaney's Charcoal Steakhouse, full service, Steak House, open for: lunch, dinner
  • 0.02 mile(s) from Denny's, full service, American, open for: breakfast, lunch, dinner
  • 0.02 mile(s) from Maharaja Restaurant, full service, Indian, open for: lunch, dinner
  • 0.02 mile(s) from Sai Bai Thong, full service, Thai, open for: lunch, dinner
  • 0.02 mile(s) from Ginza of Tokyo, full service, Japanese, open for: lunch, dinner
  • 0.03 mile(s) from Chili's, full; service, American, open for: lunch, dinner
  • 1.2 mile(s) from Otto's Mediterranean, full service, Mediterranean, open for: lunch, dinner
  • 0.03 mile(s) from North and South Seafood, full service, Seafood, open for: lunch, dinner
  • 0.03 mile(s) from Qdoba, full service, Mexican, open for: lunch, dinner
  • 0.03 mile(s) from Panera Bread, cafe, American, open for: lunch, dinner
  • 0.04 mile(s) from Melting Pot, full service, American, open for: dinner
  • 0.06 mile(s) from Starbucks®, coffee shop, American, open for: breakfast
  • .6 mile(s) from Long Horn Steak House, full service, Steak House, open for: dinner
  • 1.00 mile(s) from Martin O'Grady Irish Pub, pub, American, open for: lunch, dinner
  • .4 mile(s) from Saigon Noodles, full service, Vietnamese, open for: lunch, dinner
  • 1.00 mile(s) from Pizza Hut, fast food, Italian, open for: lunch, dinner
  • 1.00 mile(s) from Applebee's, full service, American, open for: lunch, dinner
  • 1.00 mile(s) from Laredo's, full service, Mexican, open for: breakfast, lunch, dinner
  • 3.00 mile(s) from Flemings Steakhouse, full service, Steak House, open for: lunch, dinner
  • 5.00 mile(s) from Fitzgerald's, full service, American, open for: lunch, dinner
  • .8 mile(s) from Karahis and BBQ, Full Service, international, open for: lunch, dinner
  • 1.4 mile(s) from Bonefish Grill, full service, Seafood, open for: lunch, dinner


  • .50 mile(s) from Madison College, Madison Area Technical College
  • 0.90 mile(s) from Madison Memorial High School
  • 1.60 mile(s) from Cardinal Stritch University
  • 3.00 mile(s) from Edgewood College
  • 5.00 mile(s) from University of Wisconsin

Nearby Cities

  • 3.00 mile(s) from Middleton
  • 4.00 mile(s) from Verona
  • 4.00 mile(s) from Fitchburg
  • 10.00 mile(s) from Waunakee
  • 24.00 mile(s) from Sauk City
  • 27.00 mile(s) from Cambridge, Pottery Center of Midwest
  • 37.00 mile(s) from Fort Atkinson
  • 37.00 mile(s) from Jefferson
  • 37.00 mile(s) from Dodgeville
  • 41.00 mile(s) from Baraboo
  • 44.00 mile(s) from Janesville
  • 52.00 mile(s) from Wisconsin Dells
  • 64.00 mile(s) from Platteville
  • 79.00 mile(s) from Milwaukee
  • 148 mile(s) from Chicago, IL


  • 0.01 mile(s) from Ultrazone Laser Tag
  • 0.30 mile(s) from Schwoegler Park Towne Bow
  • 0.50 mile(s) from Madison Ice Arena
  • 1.75 mile(s) from Vitense Golf land
  • 2.60 mile(s) from Odana Hills Golf
  • 3.60 mile(s) from Glenway Golf Course
  • 4.00 mile(s) from University Ridge Golf
  • 5.00 mile(s) from Hartmeyer Ice Arena
  • 17.00 mile(s) from Tyrol Basin Ski
  • 22.00 mile(s) from Blue Mound State Park


  • 0.25 mile(s) from West Towne Mall
  • 3.00 mile(s) from West Gate Mall
  • 3.00 mile(s) from Greenway Station
  • 4.00 mile(s) from Hilldale Mall
  • 7.00 mile(s) from State Street
  • 30.00 mile(s) from Johnson Creek Outlet Center
  • 45.00 mile(s) from Tanger Outlet Center


  • 12.00 mile(s) from Dane County Regional Airport
  • 140 mile(s) from Chicago O'Hare International Airport
  • 0.10 mile(s) from Madison Metro bus stop, intersection of Odana Road and Grand Canyon Drive
  • 30.00 mile(s) from Amtrak in Columbus, WI
  • Free local shuttle Selected Hours.