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1  Adults
0  Children
650 Grand Canyon Drive
Madison, Wisconsin 53719-1044
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. CST


11:00 A.M. CST



Hotel Overview

TripAdvisor Certificate of Excellence Badge

There are a lot of hotels in Madison, but only one guarantees your stay is just like being at home with a generous peppering of luxury and quality.

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The Best Western West Towne Suites offers free made-to-order breakfast and Wi-Fi. Located near the University of Wisconsin and the UW and VA Hospitals, if you're traveling on business you don't need to go far. Many guests are here for the Alliant Energy® Center or EPIC Systems and CUNA Mutual, but why not enjoy the bevy of restaurants and shopping while you're here?

Check out one of the Badger football games, spend the afternoon at West Towne, Greenway Station and Hilldale Mall, or indulge in a cultural dose at the World Dairy Expo and Midwest Horsefair. When you're staying at the best Madison hotel in town, you're never far from the action.

Reddan Soccer Park and the Madison Ice Arena are a fantastic way to spend the day. Maybe you're here with Epic Systems, University Research Park, TDS® Telecom and Spectrum brands, or the Prometric Testing Center. Our staff is happy to ensure your business needs are met. However, when it comes time for play, this Madison hotel is just as generous. Laser Tag and Schwoegler's Bowling Lanes are next door and two blocks from the Hotel.

Neighboring towns such as Middleton, Fitchburg, Verona and Oregon are within a ten minute drive. Stroll down to Madison College or Memorial High School to catch a game. The Henry Vilas Zoo, Arboretum, University Ridge Golf Course, Odana Hills and miniature golf at Vitense Golfland always make for a great trip. Of course, complimentary Wi-Fi and breakfast that includes a choice of fresh eggs "cooked the way you like it", French toast, pancakes, sausage, bacon and potato cubes. You can also choose from fruit, assorted cereals, yogurt, muffins, bagels and bread. You can also enjoy the convenience of our complimentary shuttle to local areas.

Book your next stay with the Best Western West Towne Suites for an easy, enjoyable trip!

Hotel Policies

Pet Policy
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $25 per day with a $150 per week maximum. A refundable cleaning & damage deposit of $50 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • Exercise facilities
  • Wireless internet connection in public areas
  • Complimentary full breakfast, cooked-to-order that includes eggs, pancakes, waffle, frenchtoast, sausage, bacon, muffin, assorted breads, yogurt, juice, and coffee.
  • 100% smoke-free hotel
  • Complimentary breakfast
  • Exercise facility, 24 Hour Our fitness room can be accessed with room key. Machines include treadmill, elliptical runner, upright bike and two stack fitness machine with weights. Also provided is a medicine ball and a mat.
  • Ice/vending machines 24-hour vending machines, snacks, beverages
  • Free parking,
  • Cold weather hook-ups
  • Business center, Open 24 hours. Two Windows based terminals with printer connectivity, MS Office applications are available on each terminal. free
  • Meeting facilities
  • Banquet facilities
  • Dataports
  • Photocopy services, 24-hours
  • Fax services available 24-hours
  • Conference facilities
  • Catering
  • Printer available
  • Computer available
  • Computer modem hookups
  • Photocopy, nominal fee
  • Weight lifting
  • Rowing machine
  • Stair stepper
  • Stationary bike
  • Treadmill
  • Elevator Elevator Installed in March 2013
  • Inter corridor
  • 24-hour front desk
  • Multilingual staff (English, Spanish, Hindi, Telugu, Punjabi)
  • Dry cleaning
  • Pharmacy Common use medicine is available in Sundry shop
  • Cable or satellite television
  • Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms
  • Mail services
  • Equipment rental
  • Air-conditioning
  • Parking for the physically challenged
  • Local shuttle, free, five mile radius, reserve shuttle 24-hours in advance. Contact hotel for hours of operation.
  • Outdoor parking
  • Truck/RV parking
  • Higher rates may apply for holidays/special events
  • Complimentary newspaper (Monday though Friday), USA Today
  • Complimentary 24-hour coffee
  • Safe deposit boxes, available at front desk, no charge
  • Translation services available
  • Free YMCA full access pass, exercise and swimming facilities
  • Cash ATM machine

Kitchenettes: 20 rooms

  • Safety bar in shower available
  • Extra wide doors in bathrooms
  • Property meets ADA of 1990 (US hotels only)
  • Pots/pans/dishes

Guest Room Mobility Accessible Features:

  • Accessible doors and doorways (at least 32-inches of clear width passage)
  • Accessible bathrooms and features, including shower/tub
  • Accessible room controls (e.g. HVAC and lighting)
  • Accessible clear floor space
More Amenities


  • Standard Rooms feature one or two beds (one king, two queens or two King beds), night stand with lamp, armoire or a dresser, full size mirror, sofa chair with ottoman, or loveseat with coffee table, desk with two chairs, 25-inch color television with remote control, upholstered luggage bench, tiled bath with large tub and vanity with framed mirror.
  • These are large spacious rooms with a whirlpool. There is one king bed with sofa chair, ottoman, desk and chairs, dresser with television and lamp. Also has spacious bathroom with garden tub and tiled floor.
  • Living room and bedroom are separated by a wall with a door. Living room has queen size sleeper sofa, end tables with lamps, desk and chairs, television with a chest. Bedroom has king bed with night stands, lamps, dresser and a television. Bathroom has garden tub, tiled floor and vanity with framed mirror. Some rooms have kitchenettes also.
  • These are large spacious rooms with two queen beds and full size sleeper sofa. Separate living area with sleeper sofa, coffee table, end table, lamp, desk and chairs. There's also a dresser with lamp and television in the bedroom area.
  • Separate living area with full size sleeper sofa, coffee table, desk and chairs. Bedroom area has king size bed, night stands with lamps, dresser with television and lamp. Some rooms have kitchenettes also.
  • Rooms include a well lit oversized desk area, a dataport connection with high-speed Internet access; toll free 800 and local calls, complimentary newspaper and a complimentary full or continental breakfast.

Rooms for the Physically Challenged: 8

  • Bathtub seat available
  • Wheelchair accessible available
  • Closed-caption TV

Public Space ADA Accessible Features:

  • Accessible parking spaces and signage (car and van)
  • Accessible parking space that is 96-inches wide with an appropriate access aisle
  • An accessible route that allows for approaching and entering the hotel
  • An accessible lobby entrance door
  • Interior routes to public spaces that do not have abrupt level changes
  • An accessible reception desk or accessible folding shelf or reception area
  • Room signage: 60-inches to sign center above finished floor
  • Accessible table in eating area
  • The eating area has self-service shelves and dispensing devices within reach range
  • Public restrooms accessible

Guest Room Communication Assist Features:

  • Closed-caption televisions
  • Visual notification devices for door knocks
  • Visual notification devices for telephones
  • Telephones have volume control
More Amenities
More Amenities