The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park.
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Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer.
A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience.
The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
News from the Front Desk
Pets not accepted
Hotel location and the surrounding area
I'm a hotel snob, but this hotel was a great find. The outside looks somewhat dated, but it was clean, and the staff was amazing. It could use some deep cleaning in the corners of the bathroom and...
fountain city on 19-Jan-2020
I don’t usually leave bad reviews but even after we said something to the front office and they did nothing, I feel like I have to. I have never ever checked into a hotel that was this filthy. I...
Mount Pleasant, North Carolina on 17-Jan-2020
So much was wrong with our room, and the elevator did not work which meant climbing 3 floors with luggage. The woman at the front desk was very apologetic and tried her best to be helpful, but there...
We arrived Thursday evening. The gentleman working the front desk was courteous and informative. When we unloaded our car and got into the room I noticed there was a moldy bulging ceiling tile in the...
By Krystle J
Lafayette, Louisiana on 30-Dec-2019
Door lock was broken. Made multiple trips to front desk before someone “attempted” to fix it. Which never really happened. The room accumulated water. Floor was damp and even clothes hanging up. Was...