Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

Maintain Elite Status

Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

358 Westgate Road
Newcastle, England NE4 6NU
Great Britain


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. GMT


11:00 A.M. GMT



Hotel Overview

TripAdvisor Certificate of Excellence Badge

A warm North East welcome awaits in Newcastle.

Bright, modern and airy, the Sure Hotel by Best Western Newcastle is a comfortable base for exploring everything this vibrant city has to offer, from world-class music venues and museums to awe-inspiring architecture and unique shops.

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It stands in the shadow of St James’ Park, home of Newcastle United, which is a 15-minute walk away.

All our refurbished twin and double rooms have been tastefully decorated to provide a relaxing setting. Each has a flat-screen television, en suite shower, work area, alarm clock, tea and coffee making facilities and blackout curtains so you can get some proper shuteye. The rooms face towards the city centre, with some offering views of St James’ Park. The hotel also offers free Wi-Fi and ample parking.

Many of our guests commend us on our spotlessly clean accommodation, and we take great pride in our friendly, professional service. While staying with us, we recommend treating your taste buds to a meal in our popular Punjabi restaurant – you won’t be disappointed!

Newcastle City Centre and railway station are within walking distance of the hotel, so let the adventure begin.

Hotel Policies

Pet Policy
Pets not accepted


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100 % smoke-free hotel
  • Restaurant onsite
  • Full Service Hotel
  • Breakfast available for a nominal fee
  • Cocktail lounge
  • Elevator
  • Interior corridors
  • 24-hour front desk
  • Porterage/bell services
  • Safe deposit box
  • Cable or satellite television
  • Free wireless Internet access available in public areas and all guest rooms
  • Dataports
  • Physically challenged facilities
  • Parking for the physically challenged 1 space
  • Free parking 29 spaces
  • Outdoor parking
  • Higher rates may apply for holidays/special events
More Amenities


  • Cable or satellite television Freeview, color, remote control, CNN® or other 24 hour news station
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board, available upon request
  • Desk/work area, electrical outlet
  • Direct dial telephone
  • Room service from 5:00 p.m. to 11:00 p.m.
  • In-room safe
  • Bathroom Amenities
  • Self-controlled heating system

Rooms for the Physically Challenged: 1

  • Bathtub seat available
  • Rails in bathroom available
  • Wheelchair accessible available
  • Safety bar in shower available
  • Walk-in shower available
  • Extra wide doors in bathrooms available
  • Lowered vanity areas available
  • Access ramps
More Amenities
More Amenities

Nearby Attractions


  • 0.5 mile(s) from Discovery Museum, housed in the old co-operative building. Home to Turbina. Charles Parsons' 34 meter steam powered ship. Immerse yourself in the history of Newcastle and Tyneside told through permanent displays and temporary exhibitions
  • 0.90 mile(s) from Newcastle Castle, built on the site of the fortress that gave the City of Newcastle its name. A medieval fortification. the most prominent remaining structure being the Castle Keep.
  • 0.90 mile(s) from Quayside, a leisurely stroll down toward the quayside (banks) and the River Tyne. The chance to see all the bridges and marvel at the Millennium Bridge when it opens. A market takes place at weekends and a varied selections of Bars and Restaurants.
  • 5.00 mile(s) from The Angel of the North, you can not come to Newcastle and not go see the Angel. Standing on the Gateshead side. Designed by Anthony Gormley, it stands 20 meters high with a wingspan of 54 meters.


  • Luigikhan's, on premises, full service, Indian, open for: breakfast, dinner, Breakfast times are Monday thru Friday 7:00 a.m. until 9:00 a.m. and on Saturdays and Sundays from 8:00 a.m. until 10:00 a.m.

Nearby Cities

  • 0.8 mile(s) from Newcastle Upon Tyne
  • 15.3 mile(s) from Durham
  • 36.5 mile(s) from Darlington
  • 88.5 mile(s) from York


  • 1.00 mile(s) from Grainger Market, opened in 1835 a covered market, still steeped in history and offers a host of traders from food to candles, an old weigh station. M&S Pennie Arcade. Hosts special events from time to time. A MUST See!
  • 0.80 mile(s) from Newcastle City Center


  • 6.8 mile(s) from Newcastle Airport
  • 0.2 mile(s) from Stagecoach 10, 11, 38
  • 0.9 mile(s) from Newcastle Central Station
  • 0.9 mile(s) from Newcastle