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1  Adults
0  Children
Alsterkrugchaussee 277
Hamburg, 22297


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Worldwide Numbers

Hotel Direct Number


3:00 P.M. CET


11:00 A.M. CET



Hotel Overview

TripAdvisor Certificate of Excellence Badge

The Best Western Premier Alsterkrug Hotel Hamburg is situated in the green area of Hamburg between the airport and city centre. This first class hotel with a high level of personal service is completely renovated. It is close to the beautiful river Alster and the Eppendorfer Fen. We are convenient to recreation, nightlife and musicals as well as several corporate locations. A number of wonderful restaurants are located just nearby. Enjoy the warm Mediterranean atmosphere everywhere in the hotel. Dine at our two restaurants or in our idyllic garden restaurant. A bar and six beautiful conference rooms which will accommodate up to 50 people are waiting for you. Tea and coffee making facilities, Wi-Fi or bellboy service are only a few of the amenities for our guests. Experience our spacious SPA on over 300sqm; with a Finnish sauna, soft sauna and steam bath, wellness-showers and ice fountain. A large SPA lounge and a peaceful relaxation area with heated loungers finalize our new offer. The fitness area with high-quality cardio equipment from Life Fitness offers the ideal space for your daily workout. The use of all alsterSPA facilities is included in the room rate for our hotel guests. For conferences the hotel offers six conference and event rooms which accommodate up to 50 persons. Our team provides you the ideal conditions for a successful conference or event. You may also use our free of charge wireless LAN.

Hotel Policies

Pet Policy
Pets allowed with Restrictions one dog or 1 cat per room with 15.00 Euro per night. For other pets please contact hotel.


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • Doctors/Hospitals: Israelitsiches Krankenhaus www.ik-h.de / Allgemeinarzt Herr Dr.med.Thorsten Wittekindt www.gvnweb.de
  • Fan at the reception, available upon request
  • Complimentary Luggage drop off
  • 100% smoke-free hotel
  • Restaurant on-site
  • Cocktail lounge, 5:00 p.m. to 1:00 a.m.
  • Steam room available from September 2014
  • Bicycling
  • Sightseeing tours
  • Concierge
  • 24-hour front desk, uniformed staff
  • Babysitting on request
  • Guest laundry nominal fee
  • Dry cleaning
  • Spa
  • Ice/vending machines, ice cubes free at bar in lobby area
  • Elevator
  • Safe deposit box
  • Porterage/bell services
  • Massage services nominal fee
  • Free parking, outdoor
  • Garage parking,(20 parking lots available) 15 EUR fee per night. Free of charge for Conference participants (no overnight stay).
  • Banquet facilities
  • Conference facilities
  • Fax services, nominal fee
  • Photocopy services at reception, 0.50 EUR per color copy
  • Secretarial services
  • Courier
  • Video conferencing
  • Dataports
  • Audio/visual equipment
  • Computer available at the reception free of charge included flight tickets printing.
  • Printer available
  • Outdoor parking, complimentary
  • Inter corridor
  • Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Wireless LAN available
  • 300 square meters alsterSPA with saunas, steam bath, fitness
  • Complimentary newspaper
  • Garden
  • Skittle alleys
  • Canoe rental free of charge
  • Breakfast buffet available at a nominal fee of EUR 19.00 per person per day. Mo-Fr. 6:30am – 10:30am. Sat-Sun 6:30 – 11:30. Lunch-box to go available at nominal fee of EUR 9.50. Please ask the reception the evening before.

Rooms for the Physically Challenged: 0

  • The Deluxe and Classic Rooms, in a high luxury Mediterranean style with air-conditioning. The size of the Classic Room is the double of the Deluxe Rooms. Some have a balcony or a whirlpool in the bathroom. The Deluxe and Classic Rooms are in the new building of the hotel - The Premier Etage.
More Amenities


  • Cable satellite television
  • English news television channel
  • VCR available
  • In-room movies
  • AM/FM alarm clock
  • Two plus telephones or portable
  • Direct dial telephone available for nominal fee
  • Dataports
  • High-speed Internet access
  • Wake-up calls
  • Hairdryer
  • AM/FM radio stereo
  • Coffee/tea maker
  • Mini-bar
  • Shower
  • Turndown service
  • In-room safe
  • Trouser press
  • Air-conditioning available - ventilation and partial air-conditioning
  • Complimentary newspaper
  • Rollaway beds available, nominal fee
  • Rooms with tub available

Standard and Premier Rooms:

  • Comfortably designed rooms in a Mediterranean style promise a pleasurable and relaxing stay. All rooms with additional amenities like shower, television with pay-tv, direct dial telephone, safe, trouser press, hairdryer, mini-bar, AM/FM alarm clock, dataports, air-ventilation and partial air-conditioning. Non-smoking rooms available on request. W-LAN in every room. Extra services include complimentary newspaper, fruit and 24-hour coffee and tea service. W-LAN in every room
More Amenities
More Amenities