Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

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Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

46 Nebo Road
Mackay, 4740


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


2:00 P.M. AEST


10:00 A.M. AEST



Hotel Overview

Marco Polo on Nebo Rd is Best Western’s newest Mackay hotel. Located a short drive from Bluewater Lagoon - Mackay’s free-entry water park - Marco Polo is the perfect base for guests exploring the natural attractions of this pristine coastal region.

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Ideal for both short and longer stays in Mackay, guests will find all of our rooms and suites are complete with modern amenities to ensure a seamless and productive stay. Our outdoor pool, sauna and spa are leisurely options to enjoy when onsite.

Tropical Mackay has something for everyone. The city, often called Australia’s sugar capital, has a stellar balance of heritage, industry and nature and boasts a modern marina with an impressive array of dining and shopping options. Marco Polo Mackay is an ideal accommodation option close to the Entertainment and Convention Centre, the airport and Central Queensland University.

We offer packed lunches and picnics for guests heading out on walks in one of the breathtaking national parks nearby and are delighted to facilitate with planning tour bookings and itineraries. Rialto is our restaurant and bar, serving a Mediterranean inspired menu with locally sourced ingredients. Rialto’s chefs are delighted to prepare room service breakfast and dinner for guests preferring to dine in-room, in comfort.

Marco Polo has recently undergone a complete refurbishment, we are proud to offer quality accommodation in Mackay for exceptional value and we pride ourselves on providing the best service experience. Located only a five minute drive from Mackay centre, make your visit to Mackay memorable with Best Western.


AAA Housekeeping


Hotel Policies

Pet Policy
No pets allowed


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • Cocktail lounge
  • Outdoor pool
  • Steam room
  • Hot tub
  • Multilingual staff, English
  • Guest laundry, 7:00 a.m. to 7:00 p.m., nominal fee
  • Laundromat
  • Dry cleaning, same day
  • Express check in
  • Express check out
  • Late check out
  • Doctor on call 24 Hour outsourced service available
  • Cable or satellite television Foxtel 1 Discovery Channel 1 Kids Channel 5 Movie Channels 4 Sports Cannels 4 Entertainment Channels 1 Sky news channel
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Fax services Available through Reception
  • Fax machine
  • Computer available
  • Photocopy machine
  • Dataports
  • Catering
  • Free parking
  • Higher rates may apply for holidays/special events
More Amenities


  • Cable or satellite television, remote control, CNN or other 24 news station
  • AM/FM alarm clock
  • Coffee/tea maker
  • Refrigerator
  • Hairdryer
  • Iron, ironing board
  • Desk/work area, electrical outlet at desk level
  • Mini-bar
  • Room service from 6:00 p.m. to 8:30 p.m.
  • Air-conditioning
  • Wake-up calls
  • Spa available
More Amenities
More Amenities

Nearby Attractions


  • 2 kilometer(s) from Botanical Gardens, Tropical natural gardens
  • 3 kilometer(s) from Blue Water lagoon, Water park
  • 3 kilometer(s) from Art Space Mackay, Art gallery
  • 4 kilometer(s) from The Mec, Convention Centre, Plays, Conventions, Concerts,
  • 20 kilometer(s) from Greenmount Homestead, Historical Township
  • 20 kilometer(s) from Sarina Sugar Shed, Located in Sarina 20 min drive, Sugar Mill tours


  • Rialto Restaurant, on premises, Full Service, Steak House, Open for: dinner, Restaurant open Monday to Thursday 6pm onwards
  • Rialto Bar, on premises, Bar/Lounge, American, Open for: dinner, Bar/Lounge area open from Monday to Thursday 6pm onwards


  • 5 kilometer(s) from CQU, Central Queensland University

Nearby Cities

  • 5 kilometer(s) from Mackay, QLD
  • 334 kilometer(s) from Rockhampton, QLD
  • 386 kilometer(s) from Townsville


  • 4 kilometer(s) from Harrop Park, Cricket field/Football Ground, assorted recreational facilities


  • 2 kilometer(s) from Canelands, Shopping Centre
  • 3 kilometer(s) from Mackay District Centre, Mackay CBD


  • 953 kilometer(s) from Brisbane International Airport
  • 125 kilometer(s) from Proserpine
  • 10 kilometer(s) from Mackay Airport
  • 0.5 kilometer(s) from Local Council Bus-lines Located a short from Motel on Nebo Road
  • 1 kilometer(s) from Bus Terminal North of property, Greyhound Bus-lines depot