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1  Adults
0  Children
Jalan A Yani no 176-178
Surabaya, 60235


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


2:00 P.M. WIB


12:00 P.M. WIB



Hotel Overview

TripAdvisor Certificate of Excellence Badge

Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport.

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The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology.

Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink.

For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.

Hotel Policies

Pet Policy
No pets allowed


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • Restaurant onsite
  • Full Service Hotel
  • Breakfast available, charge may apply
  • Cocktail lounge, in the lobby area
  • Outdoor pool, on the eighth floor
  • Massage services Please contact Reception for service information.
  • Exercise facility, open from 6:00 a.m. to 9:00 p.m.
  • Elevator
  • Inter corridor
  • 24-hour front desk
  • Porterage/bell services
  • Late check out, between 12:00 p.m. and 3:00 p.m. the cost is an extra 25% from the daily room rate; between 3:00 p.m. and 6:00 p.m. the cost is an extra 50% from the daily room rate; after 6:00 p.m. full daily room charge
  • Doctor on call
  • Free wireless Internet access available in public areas and all guest rooms
  • Business center, Internet access is free of charge but extra nominal fees are charged for other device/equipment please see the Reception Desk Staff for details.
  • Fax services Fax service cost is not fixed as it will based on the country/city guest acquire to send.
  • Fax machine
  • Computer available
  • Photocopy services
  • Audio/visual equipment
  • Conference services
  • Dataports, meeting rooms
  • Courier
  • Shipping
  • Video conferencing
  • Catering
  • Coffee shop
  • Air-conditioning
  • Parking for the physically challenged, 24-hours, complimentary
  • Airport car, complimentary, based upon availability, contact hotel
  • Free parking, 24-hours
  • Higher rates may apply for holidays/special events
  • Storage space, complimentary, 24-hours

Suites: 4

  • Pots/pans/dishes
More Amenities


  • Cable or satellite television, color, remote control
  • In-room movies
  • DVD player available, only in the Suite room type
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Microwave available
  • Refrigerator
  • Hairdryer
  • Desk/work area, electrical outlet at desk level
  • Dataports, complimentary, wireless provided by First Media
  • High-speed Internet access
  • Direct dial telephone
  • Two line phone available
  • Mini-bar, drinks and snacks available for a nominal fee, this includes chocolate and soft drinks
  • Bathrobe available
  • Room service 24 hours
  • Air-conditioning
  • Complimentary newspaper
  • In-room safe, make your own code
  • Bathroom phone available
  • Wake-up calls
  • Adjoining rooms available
  • Crib, available complimentary
  • City or Pool View, based on request and availability
  • Electric Kettle, helping guest to make their coffee and tea
  • Rollaway, available 300,000 IDR

Rooms for the Physically Challenged: 1

  • Physically challenged rooms/facilities available
  • Rails in bathroom available
  • Wheelchair accessible available
  • Raised toilet with grab bars available
  • Knock lights available
  • Safety bar in shower available
  • Walk-in shower available
  • Emergency alerting lighting
  • Extra wide doors in bathrooms
  • Access ramps
More Amenities
More Amenities