Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport.
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The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology.
Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink.
For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
News from the Front Desk
No pets allowed
Great hospitality from the staffs.
A complete and good taste of breakfast menu.
Lovely sky pool for all of the family member.
ATM and AW restaurants to meet with guesses.
Close to malls and...
Too bad we only stayed for one night here before catching for the flight. We stayed at 29th floor and got a big spacious room with a superb city view around! Beds are soft and comfortable, ensure...
By Icha T
Surabaya, Indonesia on 06-Nov-2018
I chose this hotel due to its location near to an exhibition hall I was attending for few days. Room design was decent but sound proof was problem as I could easily hear noises from other rooms and...
By Bobby S
Good news about hotel are it have great view from pool although the pool size are small , the pool next the bar and have barbeque night.
The bad :
Deposit are 500.000 that seem quite hight for 3star...
By Aziz Y
Surabaya, Indonesia on 07-Oct-2018
We stayed here as a family while one of us had business in Surabaya. The staff was helpful and really accommodated our various needs (we needed access to a freezer, and it was no problem). The...
Massage services Please contact Reception for service information.
Exercise facility, open from 6:00 a.m. to 9:00 p.m.
24-hour front desk
Late check out, between 12:00 p.m. and 3:00 p.m. the cost is an extra 25% from the daily room rate; between 3:00 p.m. and 6:00 p.m. the cost is an extra 50% from the daily room rate; after 6:00 p.m. full daily room charge
Doctor on call
Free wireless Internet access available in public areas and all guest rooms
Business center, Internet access is free of charge but extra nominal fees are charged for other device/equipment please see the Reception Desk Staff for details.
Fax services Fax service cost is not fixed as it will based on the country/city guest acquire to send.
Dataports, meeting rooms
Parking for the physically challenged, 24-hours, complimentary
Airport car, complimentary, based upon availability, contact hotel
Free parking, 24-hours
Higher rates may apply for holidays/special events
Storage space, complimentary, 24-hours
Cable or satellite television, color, remote control
DVD player available, only in the Suite room type
AM/FM alarm clock
AM/FM radio stereo
Desk/work area, electrical outlet at desk level
Dataports, complimentary, wireless provided by First Media
High-speed Internet access
Direct dial telephone
Two line phone available
Mini-bar, drinks and snacks available for a nominal fee, this includes chocolate and soft drinks
Room service 24 hours
In-room safe, make your own code
Bathroom phone available
Adjoining rooms available
Crib, available complimentary
City or Pool View, based on request and availability
Electric Kettle, helping guest to make their coffee and tea