Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport.
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The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology.
Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink.
For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
News from the Front Desk
No pets allowed
I got room 809. The bathroom is for dissable so there is no barrier glass between toilet and the shower. But its okay, but the door is also a little bit broken. It can't close tightly.
By Perdina S
I use this hotel as a transit hotel from Jakarta to Bali. I did a mistake by booking 1 day earlier than I should (2 rooms). When I arrive the the next day, I did not even realize it. We arrive at...
By Alfons T
Jakarta, Indonesia on 10-Jun-2018
I stay in this hotel for several days for biz trip. The hotel provide exactly same main course menu and tasted plain every day so it feels like you're having breakfast in a dorm rather than a 4star...
By alfian a
I came late after overnight and asked reception desk to extend some hours for extra. The gave me until 2 pm but at 12 am they knocked my door. Annoying especially while I am on sleeping.
Jakarta on 05-Jun-2018
Mostly they have a good service, served delicious food for breakfast. Big enough room for the Deluxe queen. They have spa, gym, and pool facility. There are also a restaurant A&W if you need some...
Massage services Please contact Reception for service information.
Exercise facility, open from 6:00 a.m. to 9:00 p.m.
24-hour front desk
Late check out, between 12:00 p.m. and 3:00 p.m. the cost is an extra 25% from the daily room rate; between 3:00 p.m. and 6:00 p.m. the cost is an extra 50% from the daily room rate; after 6:00 p.m. full daily room charge
Doctor on call
Free wireless Internet access available in public areas and all guest rooms
Business center, Internet access is free of charge but extra nominal fees are charged for other device/equipment please see the Reception Desk Staff for details.
Fax services Fax service cost is not fixed as it will based on the country/city guest acquire to send.
Dataports, meeting rooms
Parking for the physically challenged, 24-hours, complimentary
Airport car, complimentary, based upon availability, contact hotel
Free parking, 24-hours
Higher rates may apply for holidays/special events
Storage space, complimentary, 24-hours
Cable or satellite television, color, remote control
DVD player available, only in the Suite room type
AM/FM alarm clock
AM/FM radio stereo
Desk/work area, electrical outlet at desk level
Dataports, complimentary, wireless provided by First Media
High-speed Internet access
Direct dial telephone
Two line phone available
Mini-bar, drinks and snacks available for a nominal fee, this includes chocolate and soft drinks
Room service 24 hours
In-room safe, make your own code
Bathroom phone available
Adjoining rooms available
Crib, available complimentary
City or Pool View, based on request and availability
Electric Kettle, helping guest to make their coffee and tea