Because We CareSM - Our COVID-19 Response and Policies

Cancellation Policy

Flexible Cancellation Policy for reservations made by June 30, 2020

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

Maintain Elite Status

Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

12 Rue Du Temple
Bordeaux, 33000


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


12:00 P.M. CEST


11:00 A.M. CEST



Hotel Overview

TripAdvisor Certificate of Excellence Badge

At the Best Western Grand Hotel Francais, quiet and comfortable fully-renovated 18th century mansion, you will enjoy the heart of Bordeaux, registered at the world heritage by UNESCO, its business center and cultural life. Our location is superb. We are in heart of city between Cathedral Saint André, Gambetta Square and Grand Theatre, near to walking street Porte-Dijeaux and Ste-Catherine, and tramway stop "Gambetta".

Hotel Policies

Pet Policy
Pets allowed with Restrictions 7 Euro per day.


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • Wireless internet connection in public areas
  • 100% Non-smoking hotel
  • Guest laundry
  • Safe deposit box
  • Elevator
  • Public parking charge: nominal fee, 7:00 p.m. to 8:00 a.m.
  • Meeting facilities
  • Fax services , Outgoing fax, nominal fee
  • Express check in If room is ready
  • Express check out
  • Concierge
  • Multilingual staff
  • Doctor on call
  • Shoe shine
  • Air-conditioning
  • Ice/vending machines
  • Elegant eighteenth century lounge for relaxation, reading or watching television
  • Reception area with Internet access
  • Complimentary newspaper located at front desk
  • Hot spot site
  • 24-hour front desk
  • Babysitting on request
  • Business center nominal fee, wireless data connection nominal fee
  • Computer available
  • Dataports
  • Catering
  • Local shuttle - transportation available for a nominal fee on weekdays from 5:30 a.m. to 9:30 p.m. and weekends from 5:30 a.m. to 10:00 p.m.
  • City Tax, nominal fee
  • Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms; all guest rooms are hardwired and offer free wireless Internet access; all guest rooms are hardwired for Internet access
  • Higher rates may apply for holidays/special events
More Amenities


  • Cable satellite television
  • flat TV 16/9 23"
  • Dataports
  • Wi-Fi Internet access, wireless data connection nominal fee
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board available, on request from reception desk
  • AM/FM alarm clock
  • Mini-bar
  • AM/FM radio stereo
  • Air-conditioning
  • In-room safe
  • Room service 24-hours
  • Rollaway beds available
  • High-speed Internet access
  • Balcony available
  • Refrigerator
  • Desk/work area
  • Wake-up calls
  • Street side

Non-smoking Rooms: 35

  • Wheelchair accessible available
  • Raised toilet with grab bars available
  • Safety bar in shower available
  • Physically challenged rooms/facilities available
  • Walk-in shower available
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 2.00 kilometer(s) from Journal Sud-Ouest
  • 2.00 kilometer(s) from Centre Hospitalier Region
  • 5.00 kilometer(s) from Saft
  • 6.00 kilometer(s) from IBM®
  • 15.00 kilometer(s) from Sanofi Laboratory
  • 10.00 kilometer(s) from Ford
  • 10.00 kilometer(s) from Dassault Aviation
  • 10.00 kilometer(s) from Aerospatiale
  • 10.00 kilometer(s) from Snecma SAFRAN Group
  • 15.00 kilometer(s) from Michelin
  • 15.00 kilometer(s) from Solectron®
  • 15.00 kilometer(s) from Sanofi
  • 20.00 kilometer(s) from Atomic Energy & Alternative Energies Commission (CEA)


  • 1.00 kilometer(s) from tennis
  • 5.00 kilometer(s) from karting
  • 5.00 kilometer(s) from golf
  • 25.00 kilometer(s) from wine tour
  • 40.00 kilometer(s) from Saint Emilion

Nearby Cities

  • 45 kilometer(s) from Arcachon
  • 163 kilometer(s) from Bayonne
  • 165 kilometer(s) from La Rochelle
  • 230 kilometer(s) from Toulouse
  • 50 kilometer(s) from Blaye
  • 55 kilometer(s) from Archachon City.
  • 60 kilometer(s) from Lacanau Beach
  • 60 kilometer(s) from Dune du Pyla
  • 65 kilometer(s) from Cap Ferret
  • 160 kilometer(s) from Bayonne-Biarritz
  • 190 kilometer(s) from La Rochelle
  • 230 kilometer(s) from Toulouse


  • 7.00 kilometer(s) from golf course


  • 0.2 kilometer(s) from Les Grands Hommes
  • 0.3 kilometer(s) from Sainte Catherine Street


  • Taxi, rental car, city bus and tramway available
  • 10.00 kilometer(s) from Bordeaux Airport
  • 0.20 kilometer(s) from Tram Line B "Gambetta" Nearest tramway station
  • 2.00 kilometer(s) from Saint Jean Train Station, transportation by Tramway Line C or by taxi
  • 0.20 kilometer(s) from Tram B/Tram C/Tram A