Because We CareSM - Our COVID-19 Response and Policies

Cancellation Policy

Flexible Cancellation Policy for reservations made by June 30, 2020

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast with "Grab-n-Go" & Individually Wrapped Items

Maintain Elite Status

Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

12 Annerley Road, Woolloongabba
Brisbane, 4102


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


2:00 P.M. AEST


10:00 A.M. AEST



Hotel Overview

TripAdvisor Certificate of Excellence Badge

Welcome to the Best Western Plus Hotel Diana, a newly refurbished hotel adjacent to the vibrant South Bank entertainment precinct in Brisbane.

Enjoy complimentary parking, access to the 24/7 professional fitness center, high-speed wireless internet and Foxtel featuring a range of news, sports, movie and entertainment channels.

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At Best Western Plus Hotel Diana, guest rooms and suites are contemporary, spacious and have been fitted with the latest technology and comforts to ensure a comfortable and memorable stay.

Best Western Plus Hotel Diana is located in Woolloongabba and is an easy walk to the Brisbane Convention Centre, South Bank Parklands, the Queensland Performing Arts Centre and the legendary Gabba, for the best in Brisbane Lions and Brisbane Heat matches and live concerts.

The hotel is conveniently located directly opposite the Brisbane Mater and Lady Cilento Children's Hospitals and are pleased to provide personalized accommodation options for patients and families visiting the hospitals. Contact the hotel directly to make your booking on the Patient Transport Subsidy Scheme (PTSS.)

The hotel reception is open 24-hours and looks forward to welcoming you during your next visit to Brisbane.

Hotel Policies

Pet Policy
Pets not accepted


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Full Service Hotel
  • Cocktail lounge
  • Massage services
  • Exercise facility, 24 Hour guests can enjoy our fitness centre within the hotel complex
  • Weight lifting equipment
  • Rowing machine
  • Stair stepper
  • Stationary bike
  • Treadmill
  • Locker room
  • Elevator
  • Interior corridor
  • Multilingual staff, English, Korean with translation services
  • Guest laundry, same-day valet laundry and dry cleaning service available (prices vary by item) to 5:00 p.m.
  • Laundromat, coin-operated, available from 8am to 8:00 p.m.
  • Dry cleaning, nominal fee available 9:00 a.m. to 5:00 p.m. Same day cleaning available
  • Express check in
  • Express check out
  • Late check out
  • Doctor on call
  • Barber/beauty shop
  • Babysitting on request, agency babysitters are available
  • Cable or satellite television An extensive range of complimentary news, sports, movie and entertainment channels are available in all guest rooms.
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Business center, open 7 a.m. to 7 p.m. complimentary
  • Printer available
  • Fax services
  • Fax machine
  • Computer available
  • Computer modem hookups
  • Photocopy, nominal fee
  • Photocopy services
  • Photocopy machine
  • Secretarial services
  • Audio/visual equipment, in the meeting rooms
  • Conference services
  • Exhibit services
  • Dataports
  • Courier
  • Shipping
  • Video conferencing
  • Mail services
  • Wedding services
  • Meeting facilities
  • Banquet facilities
  • Conference facilities
  • Catering
  • Equipment rental
  • Ballroom
  • Convenience store/Sundry, the hotel complex has a variety of stores available to Guests.
  • Coffee shop
  • Air-conditioning
  • Elevator, wheelchair accessible
  • Parking for the physically challenged
  • Ice/vending machines
  • Free parking
  • Outdoor parking
  • Garage parking, Undercover, fee $10/night
  • Paid parking, 10 AUD, Nominal fee, undercover parking
  • Higher rates may apply for holidays/special events
  • Luggage storage
  • Supermarket located within complex
  • Massages, manicures, facials and hair treatments available on-site
More Amenities


  • Cable or satellite television
  • In-room movies
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Microwave available Suites feature microwaves.
  • Refrigerator
  • Hairdryer
  • Iron, ironing board
  • Desk/work area
  • High-speed Internet access
  • Direct dial telephone
  • Mini-bar
  • Bathrobe available
  • Room service, 24 hours
  • Air-conditioning
  • In-room safe
  • Sofabed available One Bedroom Spa Suite and Executive Studio rooms feature a double sofa
  • Spa available One Bedroom Spa Suite and Family Spa Suite feature a luxurious double corner spa.
  • Crib, based upon availability for a fee of 20.00 AUD
  • Mini bar
  • Desk and chairs
  • Newly refurbished
  • Modern luxury en-suite
  • Flat screen TVs
  • Reading lights

Rooms for the Physically Challenged: 3

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Rails in bathroom available
  • Television amplifier
  • Wheelchair accessible available
  • Closed-caption TV
  • Raised toilet with grab bars available
  • Safety bar in shower available
  • Walk-in shower available
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 0.50 kilometer(s) from Mater Hospital Brisbane, Best Western Plus Hotel Diana is the closest hotel to the Mater Hospital and participates in the Patient Travel Subsidy Scheme program
  • 0.30 kilometer(s) from Lady Cilento Hospital, Best Western Plus Hotel Diana is one of the closest hotels to the Lady Cilento Hospital and participates in the Patient Travel Subsidy Scheme program
  • 0.80 kilometer(s) from Flight Centre Travel
  • 1.00 kilometer(s) from Thiess
  • 1.00 kilometer(s) from The Coffee Club®, Minor DKL Food Group
  • 1.00 kilometer(s) from Downer Group
  • 1.00 kilometer(s) from Opera Queensland
  • 1.00 kilometer(s) from Stockland
  • 1.00 kilometer(s) from Tatts Group
  • 1.10 kilometer(s) from Elders Real Estate
  • 1.20 kilometer(s) from QEnergy
  • 1.20 kilometer(s) from SMEC
  • 2.00 kilometer(s) from QSuper
  • 2.00 kilometer(s) from Sunland Group
  • 2.00 kilometer(s) from Rio Tinto
  • 2.50 kilometer(s) from QCoal Group
  • 3.00 kilometer(s) from Queensland Rail
  • 3.00 kilometer(s) from SunSuper
  • 4.00 kilometer(s) from CSG Limited
  • 4.00 kilometer(s) from Suncorp
  • 5.00 kilometer(s) from Bank of Queensland BOQ
  • 5.00 kilometer(s) from Courier Mail
  • 6.00 kilometer(s) from Budget Direct
  • 9.00 kilometer(s) from Goodstart Early Learning
  • 13.00 kilometer(s) from Lorna Jane Head Office


  • 0.10 kilometer(s) from Princess Theatre, Live theatre
  • 0.70 kilometer(s) from Southbank Parkland, Entertainment area, restaurants, theatres, etc
  • 1.00 kilometer(s) from City Botanic Gardens, Stroll along the riverside gardens and admire the breathtaking views and tranquility
  • 1.00 kilometer(s) from Riverstage, Live entertainment venue along the shores of the beautiful Brisbane River
  • 1.20 kilometer(s) from Gabba, Football/cricket stadium - home of the Brisbane Lions, Brisbane Heat and regular venue to international music acts
  • 1.50 kilometer(s) from Wheel of Brisbane, Spectacular giant ferris wheel with breathtaking views across the Brisbane River and CBD
  • 1.70 kilometer(s) from Lyric Theatre, Live entertainment venue
  • 1.70 kilometer(s) from QPAC, Queensland Performing Arts Centre
  • 1.90 kilometer(s) from Qld Museum & Science Cntr, Queensland Museum and Science Centre
  • 2.00 kilometer(s) from Queensland Art Gallery
  • 2.00 kilometer(s) from GOMA, Gallery of Modern Art
  • 2.00 kilometer(s) from Treasury Casino, 24-hour gaming and entertainment venue
  • 2.00 kilometer(s) from Queen Street Mall, Brisbane's favorite shopping mecca!
  • 2.00 kilometer(s) from Museum of Brisbane, Stretching across the top level of the heritage City Hall, the museum offers sweeping views of the city and brings Brisbane's history to life
  • 3.00 kilometer(s) from Story Bridge Climb, A thrilling way to remember your Brisbane holiday on one of Brisbane's favourite landmarks - the Story Bridge Adventure Climb
  • 3.00 kilometer(s) from Customs House, 19th Century heritage building including function centre and free guided tours
  • 3.00 kilometer(s) from State Library of Qld
  • 4.00 kilometer(s) from Suncorp Stadium, Stadium - home of the Brisbane Broncos and regular international concerts
  • 4.00 kilometer(s) from Fortitude Valley, Enjoy the vibrant nightlife at Brisbane's Fortitude Valley!
  • 4.50 kilometer(s) from Brisbane Showgrounds Ekka, See a show, exhibition or attend an event at the Brisbane Showgrounds, home to the famous Ekka - the Royal Queensland Show
  • 6.00 kilometer(s) from Ballymore Stadium
  • 7.00 kilometer(s) from Mt Coot-tha Gardens, Stroll amongst the beautiful Mount Coot-tha Botanic Gardens - one of Brisbane's best kept secrets
  • 8.00 kilometer(s) from Brisbane Cruise Terminal, Stay with Best Western before joining your Carnival®, P&O, Princess or Royal Carribean cruise at the Brisbane Cruise Terminal
  • 12.00 kilometer(s) from Lone Pine Koala Sanctuary, A great treat for the family - get up close with Australia's cutest, cuddliest native animal
  • 20.00 kilometer(s) from Moreton Island, Spectacular sights await as you travel to the beautiful Moreton Island - the world's third largest sand island. Join a seabound ride at the Moreton Island Ferry Terminal


  • Diana Breakfast Buffet, on premises, Full Service, International, Open for: breakfast, to 9:30 a.m. Australian Cuisine
  • Apple Tang, on premises, Bar/Lounge, International, Open for: lunch, dinner, dinner 11:00 a.m. to 2:00 p.m. and 6:00 p.m. to 10:00 p.m.
  • D'Ago, on premises, Bar/Lounge, Italian, Open for: dinner, to 10:00 p.m.
  • Adjacent to Ben's Restaurant, Bar/Lounge, Chinese, Open for: lunch, dinner,
  • Adjacent to Lemongrass Thai Cuisine, Bar/Lounge, Thai, Open for: lunch, dinner,
  • Adjacent to Colour me Flavour, Bar/Lounge, Indian, Open for: lunch, dinner,
  • Adjacent to C'est Bon, Bar/Lounge, French, Open for: lunch, dinner,
  • Adjacent to Brewhouse, Bar/Lounge, Steak House, Open for: lunch, dinner,
  • Adjacent to Diego's Pizzeria, Bar/Lounge, Italian, Open for: lunch, dinner,
  • Adjacent to Manne Sushi, Bar/Lounge, Japanese, Open for: lunch,


  • .8 kilometer(s) from Griffith Film School, in Queensland
  • .8 kilometer(s) from Griffith University, Soutbank Campus and Queensland College of Art
  • 1.2 kilometer(s) from QUT, Queensland University of Technology Gardens Point Campus
  • 3 kilometer(s) from UQ Saint Lucia, University of Queensland - Saint Lucia Campus
  • 4 kilometer(s) from Charles Sturt University, CSU Brisbane Campus
  • 4 kilometer(s) from University of Queensland, Business School
  • 4 kilometer(s) from James Cook University, Brisbane Campus
  • 5 kilometer(s) from Central Queensland Univer
  • 5 kilometer(s) from Central Queensland Uni, CQU Brisbane Campus
  • 7 kilometer(s) from Torrens University`
  • 9 kilometer(s) from QUT Kelvin Grove, Queensland University of Technology - Kelvin Grove Campus
  • 9 kilometer(s) from Griffith University, Nathan Campus
  • 10 kilometer(s) from UQ School of Dentistry

Nearby Cities

  • 40 kilometer(s) from Ipswich, Ipswich, Queensland
  • 77 kilometer(s) from Gold Coast, Gold Coast, Queensland
  • 104 kilometer(s) from Sunshine Coast, Sunshine Coast, Queensland including Noosa Heads, Caloundra, Maroochydore and Mooloolaba
  • 127 kilometer(s) from Toowoomba, Toowoomba, Queensland
  • 616 kilometer(s) from Rockhampton, Rockhampton, Queensland


  • 1 kilometer(s) from Laserforce, Laser tag
  • 2 kilometer(s) from Urban Climb, Indoor rock climbing
  • 3 kilometer(s) from Strike Bowling, ten pin bowling at Wintergarden
  • 4 kilometer(s) from East Brisbane Bowls Club, Lawn bowls
  • 5 kilometer(s) from Spec Ops Paintball
  • 5 kilometer(s) from St Lucia Golf Links
  • 8 kilometer(s) from Pacific Golf Club
  • 10 kilometer(s) from Royal Queensland Golf
  • 10 kilometer(s) from Victoria Park Golf
  • 15 kilometer(s) from Ashgrove Golf Club


  • 0 kilometer(s) from Princess Plaza, Adjacent to hotel
  • 3 kilometer(s) from Buranda Village, local Shopping area, variety of shops
  • 4 kilometer(s) from Queen Street Mall, CBD shopping precinct
  • 4 kilometer(s) from Wintergarden
  • 10 kilometer(s) from Carindale, Westfield Shopping Centre
  • 11 kilometer(s) from Westfield Garden City


  • 17 kilometer(s) from Brisbane Airport
  • 102 kilometer(s) from Gold Coast Airport
  • 140 kilometer(s) from Brisbane Wellcamp Airport
  • 0.1 kilometer(s) from Mater Hill
  • 3 kilometer(s) from Southbank Train Station, 10 minute walk from the hotel
  • 18 kilometer(s) from Brisbane Airport
  • 5 kilometer(s) from Brisbane