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Best Western Le Donjon Les Remparts

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2 Rue Du Comte Roger, Cite Medievale
Carcassonne, 11000
France

CHECK-IN

4:00 P.M. CET

Toll Free Reservations (US & Canada Only)

Worldwide Numbers

CHECK-OUT

12:00 P.M. CET

Hotel Direct Number

CURRENCY

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Guest Rooms & Rates

Hotel Overview

Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort.

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The Best Western Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.

Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

Hotel Policies

Pet Policy
Pets allowed, with a 10.00 Euro per pet per day charge.
TripAdvisor
TRAVELER RATING
 
 
1375 REVIEWS
Excellent
525
Very Good
613
Average
165
Poor
52
Terrible
20
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Spend the night inside a walled city? Yes please!”
By DadofAnni
Kirkland, WA on 14-Aug-17

Incredible experience. You can either walk in with your bags or wait for the mini-mini-mini van to come and get you for the 2-13 minute drive to the heart of the walled city. Our room was in an...

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“Great location, friendly staff”
By Shimlion
Cork on 11-Aug-17

We had a lovely family room located in the garden. Really clean, beds super comfortable, staff really friendly. We followed the hotel website information and drove directly to meet and greet Point to...

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“Be careful of staff, hidden costs, and don't believe Parking info”
By iac2016
Sydney, Australia on 10-Aug-17

Just be careful and know the following: Staff do not have English (ok we understand we are in French speaking country, and we try French of course :-) but this is an upmarket USA brand hotel - much...

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“Medieval city hotel”
By thekingis
Papamoa, New Zealand on 07-Aug-17

We didn't realise when booking this hotel that it was right next door to the castle within the old wall of the city . Absolutely stoked to be there . Just awesome to look out your window at the...

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“Not up to the standard it aims for”
By Peter M
Cockermouth, United Kingdom on 07-Aug-17

We stayed for two nights in two lovely, comfortable rooms which were well equipped and serviced during our stay. Regrettably at breakfast on the first morning by the time we got to the buffet, in the...

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Hotel Amenities

Hotel

  • Cocktail lounge,
  • Concierge
  • Restaurant Onsite
  • Golf course
  • Tennis courts
  • Guest laundry, depending on the type of clothes
  • Paid parking, nominal fee, per day, private parking
  • Valet parking, high season
  • Local shuttle, nominal fee, no free shuttle from down the Cite to city center
  • Conference facilities
  • Massage services extra cost according to what is chosen
  • Multilingual staff
  • Doctor on call, for emergency only, if not guest will be invited to go to the closest medical center
  • Shoe shine, individual shoe shine on request at reception desk
  • Cable or satellite television
  • Coffee shop
  • Sports events, jogging around the city with a coach
  • Air-conditioning
  • Elevators, in La Maison du Donjon and La Maison des Remparts.
  • Business center, nominal fee, per person
  • Dataports
  • Meeting facilities
  • Banquet facilities
  • Catering
  • Buffet breakfast, nominal fee, per person per day
  • Reception area with television and reading lounge
  • comptoir des vins et terroirs: wine testing
  • Express check in
  • Express check out
  • Higher rates may apply for holidays/special events
  • Free breakfast for children under 12 years old/free night for children sleeping in their baby's cot under 3 years old
More Amenities

Room

  • Color television
  • AM/FM alarm clock
  • Telephone
  • Wake-up calls
  • Dataports
  • Wi-Fi access in all rooms
  • Hairdryer
  • Coffee/tea maker
  • Air-conditioning in all rooms
  • Room service from 7:00 a.m. to 10:00 p.m.
  • Rollaway beds available, nominal fee, on request only, please contact hotel directly for availability and rate
  • AM/FM radio stereo
  • High-speed Internet access available 42 rooms
  • Mini-bar
  • In-room safe available In Maison des Remparts (19 rooms) only. For Donjon and Comte Roger : reception lobby
  • towers and narrow streets of the city of Carcassonne, or over the garden
More Amenities
More Amenities

Nearby Attractions