Best Western Le Donjon Les Remparts in Carcassonne | Best Western

  

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ROOM 1
1  Adults
0  Children
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2 Rue Du Comte Roger, Cite Medievale
Carcassonne, 11000
France

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4:00 P.M. CET

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Worldwide Numbers

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12:00 P.M. CET

Hotel Direct Number

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Hotel Overview

Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort.

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The Best Western Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.

Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

Hotel Policies

Pet Policy
Pets allowed, with a 10.00 Euro per pet per day charge.
TripAdvisor
TRAVELER RATING
 
 
1431 REVIEWS
Excellent
547
Very Good
635
Average
173
Poor
55
Terrible
21
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Great location. Hard to get to it you don’t know!”
By mthomas16
Kitchener, Ontario on 15-Nov-17

Great hotel! It is INSIDE the old city / castle walls. Use the GPS coordinates to go to the welcome centre (inside the gate) and they will send a shuttle driver down to meet you and take you to the...

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“Very Nice and Within City Wall”
By Zuzka E
Glendale, California on 09-Nov-17

The 20 Euro for parking was the best investment: we pulled into the moat below the city wall, a tiny hotel van guided us to a parking lot and then took us over the drawbridge, under archways...

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“Location inside the walls makes for an enjoyable stay”
By Kristopher M
Asia on 02-Nov-17

The hotel is inside the city walls in a beautiful setting. You will need to park outside and have the porter drive your bags into the walled city. The location makes this hotel worth the money...

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“Steps from the Castle”
By BaguetteLady
Florida on 27-Oct-17

Literally just steps away from the castle in the medieval walled city, this Best Western looks nothing like the US version! From the stone exterior to the period furnishings in the lobby, the hotel...

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“Hotel in the center of double medieval walls of Carcassone”
By beachqueen2225
sarasota on 24-Oct-17

The hotel occupies 3 buildings within the walled city-castle. It has been modernized for contemporary travelers but the many levels and connections make finding one's room challenging the first time...

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Hotel Amenities

Hotel

  • Cocktail lounge,
  • Concierge
  • Restaurant Onsite
  • Golf course
  • Tennis courts
  • Guest laundry, depending on the type of clothes
  • Paid parking, nominal fee, per day, private parking
  • Valet parking, high season
  • Local shuttle, nominal fee, no free shuttle from down the Cite to city center
  • Conference facilities
  • Massage services extra cost according to what is chosen
  • Multilingual staff
  • Doctor on call, for emergency only, if not guest will be invited to go to the closest medical center
  • Shoe shine, individual shoe shine on request at reception desk
  • Cable or satellite television
  • Coffee shop
  • Sports events, jogging around the city with a coach
  • Air-conditioning
  • Elevators, in La Maison du Donjon and La Maison des Remparts.
  • Business center, nominal fee, per person
  • Dataports
  • Meeting facilities
  • Banquet facilities
  • Catering
  • Buffet breakfast, nominal fee, per person per day
  • Reception area with television and reading lounge
  • comptoir des vins et terroirs: wine testing
  • Express check in
  • Express check out
  • Higher rates may apply for holidays/special events
  • Free breakfast for children under 12 years old/free night for children sleeping in their baby's cot under 3 years old
More Amenities

Room

  • Color television
  • AM/FM alarm clock
  • Telephone
  • Wake-up calls
  • Dataports
  • Wi-Fi access in all rooms
  • Hairdryer
  • Coffee/tea maker
  • Air-conditioning in all rooms
  • Room service from 7:00 a.m. to 10:00 p.m.
  • Rollaway beds available, nominal fee, on request only, please contact hotel directly for availability and rate
  • AM/FM radio stereo
  • High-speed Internet access available 42 rooms
  • Mini-bar
  • In-room safe available In Maison des Remparts (19 rooms) only. For Donjon and Comte Roger : reception lobby
  • towers and narrow streets of the city of Carcassonne, or over the garden
More Amenities
More Amenities

Nearby Attractions