Best Western Le Donjon Les Remparts in Carcassonne | Best Western

  

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ROOM 1
1  Adults
0  Children
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2 Rue Du Comte Roger, Cite Medievale
Carcassonne, 11000
France

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4:00 P.M. CET

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12:00 P.M. CET

Hotel Direct Number

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Hotel Overview

Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort.

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The Best Western Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.

Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

Hotel Policies

Pet Policy
Pets allowed, with a 10.00 Euro per pet per day charge.
TripAdvisor
TRAVELER RATING
 
 
1452 REVIEWS
Excellent
555
Very Good
644
Average
176
Poor
56
Terrible
21
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Lumpy pillows, hard bed, freezing room but fantastic location”
By axwtravels
Seattle, Washington on 20-Dec-17

The room was tiny and cold. My pillow was lumpy. The bed was hard. But this hotel is right in the middle of the medieval city of Carcassone which is awesome! This hotel is all about location. It is...

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“Fairytale Castle”
By davidmccarthy123
Largs, United Kingdom on 06-Dec-17

Great hotel in the middle of this beautiful setting. Excellent service and an upgrade to a family room in the Courtyard. While their restaurant is not in the building it is immediately next door...

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“Hotel at the gates of the castle”
By Kevin B
Lurgan, United Kingdom on 20-Nov-17

Stayed here in November. We were greeted by an extremely friendly and helpful member of staff behind the reception desk, unfortunately I can’t remember his name, but he’s the template in how everyone...

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“Great location inside City walls”
By balder376
Palma de Mallorca, Spain on 20-Nov-17

Lovely old building with great character inside the City walls. Staff friendly and helpful and parking reasonable. Room was very small but had everything. Breakfast was poor. Unfortunately many...

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“top quality service”
By Hamaper
Queenstown, New Zealand on 19-Nov-17

Being a chain you can expect rooms to be as good as on any other Best Western hotel. However what we found remarkable was the service from the whole staff working there: from cleaners to the...

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Hotel Amenities

Hotel

  • Cocktail lounge,
  • Concierge
  • Restaurant Onsite
  • Golf course
  • Tennis courts
  • Guest laundry, depending on the type of clothes
  • Paid parking, nominal fee, per day, private parking
  • Valet parking, high season
  • Local shuttle, nominal fee, no free shuttle from down the Cite to city center
  • Conference facilities
  • Massage services extra cost according to what is chosen
  • Multilingual staff
  • Doctor on call, for emergency only, if not guest will be invited to go to the closest medical center
  • Shoe shine, individual shoe shine on request at reception desk
  • Cable or satellite television
  • Coffee shop
  • Sports events, jogging around the city with a coach
  • Air-conditioning
  • Elevators, in La Maison du Donjon and La Maison des Remparts.
  • Business center, nominal fee, per person
  • Dataports
  • Meeting facilities
  • Banquet facilities
  • Catering
  • Buffet breakfast, nominal fee, per person per day
  • Reception area with television and reading lounge
  • comptoir des vins et terroirs: wine testing
  • Express check in
  • Express check out
  • Higher rates may apply for holidays/special events
  • Free breakfast for children under 12 years old/free night for children sleeping in their baby's cot under 3 years old
More Amenities

Room

  • Color television
  • AM/FM alarm clock
  • Telephone
  • Wake-up calls
  • Dataports
  • Wi-Fi access in all rooms
  • Hairdryer
  • Coffee/tea maker
  • Air-conditioning in all rooms
  • Room service from 7:00 a.m. to 10:00 p.m.
  • Rollaway beds available, nominal fee, on request only, please contact hotel directly for availability and rate
  • AM/FM radio stereo
  • High-speed Internet access available 42 rooms
  • Mini-bar
  • In-room safe available In Maison des Remparts (19 rooms) only. For Donjon and Comte Roger : reception lobby
  • towers and narrow streets of the city of Carcassonne, or over the garden
More Amenities
More Amenities

Nearby Attractions