Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort.
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The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.
Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.
News from the Front Desk
Pets allowed, with a 10.00 Euro per pet per day charge.
We booked to come to Hotel Le Donjon in December 2018 however this was when the drone strikes hit Gatwick. After trying with so many different airlines in London we couldn't get out to Carcassonne. I...
By Millie S
This hotel is situated inside the castle walls. Our room on the second floor overlooked the castle spires. It truly was a beautiful and delightfully unique experience. The rooms were nicely...
Phoenix, Arizona on 17-Apr-2019
We flew from Edinburgh directly to Carcassonne. We’d arranged a transfer and were soon checking in to the hotel which stands in the grounds of a magnificent medieval castle.The rooms are adequate but...
Glenrothes, United Kingdom on 14-Apr-2019
From the moment we arrived in the car park outside the citadel walls we were greeted with incredible friendliness. The staff couldn’t do enough for us and were so warm and welcoming.
The short ride...
Exeter, United Kingdom on 08-Apr-2019
Very poor customer service. Very rude front desk employee, V, who should not be in hospitality business. They gave us a room in a nearby building that was much lower quality. We had no heat in the...