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Best Western Palace Hotel & Casino

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Central Promenade
Douglas, IM2 4NA
Great Britain

CHECK-IN

4:00 P.M. GMT

Toll Free Reservations (US & Canada Only)

Worldwide Numbers

CHECK-OUT

11:00 A.M. GMT

Hotel Direct Number

CURRENCY

BRITISH POUND (GBP)

Guest Rooms & Rates

Hotel Overview

Visit us at the Best Western Palace Hotel & Casino in Douglas, for some delightful accommodation on the Isle of Man. The Isle of Man is a haven for outdoor lovers, meaning you’ll find miles and miles of expansive countryside and mountain views right on your doorstep. The hotel itself is situated on the islands beautiful Victorian promenade overlooking Douglas Bay, and just metres away from the beach. As if that wasn’t enough, you’ll find plenty of activities to give you an adrenaline rush nearby, with great climbing, abseiling, mountain biking and coasteering opportunities. The Isle of Man also boasts many ancient sites that are worth exploring. Peel Castle is our personal favorite and is rather famous for its star gazing - so come armed with a blanket if you’re visiting in the evening.

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Although the Isle of Man is the ideal location for an active weekend away, the Best Western hotel in Douglas is dedicated to giving you the most relaxing and rejuvenating of stays. The hotel is one of the largest and best appointed 4-Star hotels on the Island, offering both - stylish accommodation and an elegant environment for all kinds of events and breaks. There’s plenty of choice when it comes to bedrooms, with suites, deluxe doubles, standard doubles, twins and plenty of sea view rooms available. Once you’ve risen for the day, you’ll be able to enjoy a host of serine spa treatment in our health club including facials, pamper treatments, eyebrow tinting, waxing, and advanced or sports massages - if you’re feeling a little tense.

The Best Western also boasts an on-site casino, bingo lounge, slots lounge and the Whispers late night bar, where guests can enjoy a lively and dynamic atmosphere. You’ll also find plenty of spots to satisfy your hunger including our Paragon bar and restaurant – specializing in mouth-watering carvery – and the casino’s very own Majestic Chinese restaurant.

Hotel Policies

Pet Policy
No pets allowed
TripAdvisor
TRAVELER RATING
 
 
983 REVIEWS
Excellent
191
Very Good
339
Average
292
Poor
101
Terrible
60
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Reception area”
By Jenc0
Manchester, United Kingdom on 20-Aug-17

The entrance/reception area carpet was the filthiest floor I have ever seen in any hotel. The furnishings were tired tatty and grubby looking. For the money it was poor value. This was built in the...

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“Coach tour of the isle of man”
By whisky51
stoke on trent on 20-Aug-17

Stayed for 5 nights on a coach tour of the island as others have stated in dire need of refurbishment although kept very very clean by housekeeping ,very friendly staff ,complimentary toiletries and...

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“Very good hotel, good food and friendly staff”
By Stephen N
Liverpool, United Kingdom on 16-Aug-17

This is our fourth visit to this hotel. It is ideally placed on the promenade and not too far to walk into the town centre. Previous reviews have commented on a slightly tired decor and I would...

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“Clean but very tired!”
By ElaineRed
Hull on 14-Aug-17

Stayed here for one night this month. The room was clean but very tired and in dire need of re-refurbishment. Staff were friendly and helpful. The room we had was quite big with a sea view...

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“Great”
By Barry L
on 10-Aug-17

We stayed for a couple of nights in room 402 and what a room it is! We loved it the room was clean, the bed was comfy and the view from the living room was WOW! I recommend it highly. The breakfast...

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Hotel Amenities

Hotel

  • 100% smoke-free hotel
  • Restaurant on-site
  • Indoor pool
  • Steam room
  • Spa
  • Hot tub
  • Massage services
  • Elevator
  • Inter corridor
  • 24-hour front desk
  • Concierge
  • Porterage/bell services
  • Guest laundry
  • Late check out
  • Barber/beauty shop
  • Cable or satellite television
  • Business center, hours 9:00 a.m. to 5:00 p.m.
  • Printer available
  • Computer rental
  • Fax services
  • Fax machine
  • Computer available
  • Photocopy, nominal fee
  • Photocopy machine
  • Conference services
  • Dataports
  • Wedding services
  • Meeting facilities
  • Banquet facilities
  • Conference facilities
  • Catering
  • Equipment rental
  • Casino
  • Parking for the physically challenged two spaces, nominal fee
  • Outdoor parking, 200 spaces, 4.00 GBP nominal fee per 24-hours
  • Paid parking, 4.00 GBP, nominal fee per 24-hours
  • Higher rates may apply for holidays/special events
  • Newspapers provided free of charge in the lounge
  • Motor coach parking, space for two coaches
More Amenities

Room

  • Cable or satellite television
  • Iron, ironing board
  • Desk/work area
  • High-speed Internet access
  • Room service 24 hours
  • Wake-up calls
  • Crib available
  • Ocean view available
More Amenities
More Amenities

Nearby Attractions