The SureStay Plus Hotel by Best Western Gatlinburg features views of the river in Gatlinburg. The property is located within 5 minutes walking from Downtown Gatlinburg and we are just 6 miles from Pigeon Forge.
Show More / Less
Each rooms has a shared balcony, a flat-screen TV, a microwave, a refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer.
A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience.
The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg. Beginning January 1, 2019, we will no longer accept pets. We apologize for the inconvenience.
News from the Front Desk
Beginning January 1, 2019, we will no longer accept pets. We apologize for the inconvenience. Pets accepted, up to 2 dogs in a room up to 80 pounds. The pet rate is $20.00 per day with a $100.00 per week maximum. A refundable cleaning and damage deposit of $50.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.
We have come to Trust Best Western for clean, comfortable rooms as we travel. NOT SURE STAY in Gatlinburg!! You could not see out the windows for all the filth! The balcony view was perfect but...
Bowling Green, Kentucky on 18-Oct-2018
This hotel is decades old, and it's changed names several times, but it's a good deal and a great location. The property is currently a Best Western (since April). The rooms are large and updated...
By Greg S
Rock Hill, South Carolina, United States on 14-Oct-2018
First thing I noticed going into the bathroom was a thick, hairy black mold growing under the toilet bowl rim.. spots on the bathroom floor. Check is was 3p.m. we did not get to check into our room...
By jojo s
We always stay on the strip somewhere and decided to try this one out (not directly on the strip btw.) Check in was fine, Tina was fantastic. We got to our room only to notice 2 of our lights did not...
West Virginia on 18-Sep-2018
This is a really great place. The front receptionist (dreammy) always greets people with a beautiful smile and she's always attentive. The staff is really friendly they always tried help in any way...