Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

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Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

1530 Stone Church Road E
Hamilton, Ontario L8W 3P9


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. EST


11:00 A.M. EST



Hotel Overview

TripAdvisor Certificate of Excellence Badge
TripAdvisor Travelers Choice Award

The Best Western Premier C Hotel by Carmen's is Hamilton, Ontario's first luxury boutique hotel. Our eco-friendly hotel offers guests with the modern conveniences of home in a comfortable and classic setting. The property invites guests to take advantage of our free high-speed Internet, Oasis pool, modern fitness center, our convenience store, the quiet business center and free parking.

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From the moment you arrive, you will be welcomed by our complimentary lobby refreshments and our 24-hour front desk. World class cuisine and sophisticated service await you in our Italian restaurant and lively bar. Planning an intimate wedding, corporate meeting or special family occasion? The hotel's meeting and banquet facilities can accommodate groups from 10 to 125.

Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room. Even the standard guest rooms include microwaves, refrigerators, single-brew coffee/tea makers, flat-panel TVs and workspaces. Elegant suites with whirlpool tubs and fireplaces are also available, as are two-bedroom and extended stay suites.

Our hotel is immediately accessible from the Lincoln M. Alexander Expressway and Red Hill Valley Parkway and is just minutes from the Queen Elizabeth Way, (QEW) and 403 Highway. While in Hamilton enjoy entertainment offered by Carmen's Dinner Theatre, Hamilton Tiger-Cats Football, Theatre Aquarius and FirstOntario Centre. Cultural destinations include the Canadian Warplane Heritage Museum, Royal Botanical Gardens, Dundurn Castle, the Art Gallery of Hamilton and the Canadian Football Hall of Fame. Day trips to Toronto, Niagara Falls and Buffalo are a breeze.


AAA Housekeeping


Hotel Policies

Pet Policy
Pets not accepted


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Restaurant on-site
  • Cocktail lounge
  • Indoor pool Heated
  • Exercise facility, Open from 5:00 a.m. to 11:00 p.m.
  • Weight lifting equipment
  • Universal gym
  • Stationary bike
  • Treadmill
  • Elevator
  • Interior corridor
  • 24-hour front desk
  • Multilingual staff (English, Spanish and French)
  • Laundromat
  • Safe deposit box
  • Cable or satellite television, premium channels
  • Free wireless internet access available in public areas and all guest rooms; All guest rooms are hardwired and offer free wireless internet access
  • Business center, 24-hour
  • Fax services, available at front desk
  • Computer available
  • Photocopy, nominal fee
  • Conference services
  • Exhibit services
  • Dataports
  • Video conferencing
  • Wedding services
  • Meeting facilities
  • Banquet facilities
  • Conference facilities
  • Catering
  • Castelli Ballroom (onsite) and Carmen's Banquet Centre (offsite)
  • Convenience store/Sundry,
  • Air-conditioning
  • Elevator, wheelchair accessible
  • Parking for the physically challenged
  • Ice/vending machines
  • Free parking
  • Outdoor parking
  • Higher rates may apply for holidays/special events
  • Storage space
  • Eight foot concrete walls between rooms
  • Complimentary refreshments
  • ATM, cash machine
  • Electrical adapter for international guest
More Amenities


  • Cable or satellite television, 55-inch Samsung smart TV
  • DVD player, blue ray
  • AM/FM alarm clock
  • AM/FM radio stereo, iPod® docking station
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Hair dryer
  • Iron, ironing board
  • Desk/work area
  • High-speed Internet access, wireless and hardwired
  • Direct dial telephone
  • Speaker phone
  • Voice mail
  • Free local calls under 30 minutes
  • Bathrobe, available upon request
  • Room service from 5:00 p.m. to 9:00 p.m.
  • Air-conditioning
  • In-room safe
  • Wake-up calls
  • Easy chair, ergonomic
  • Sofa bed available
  • Fireplace available

Rooms for the Physically Challenged: 6

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Rails in bathroom available
  • Wheelchair accessible
  • Closed-caption TV
  • Raised toilet with grab bars available
  • Safety bar in shower available
  • Walk-in shower available
  • Extra wide doors in bathrooms
  • Access ramps
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 0.10 kilometer(s) from Carstar Head Office
  • 0.50 kilometer(s) from RBC Bank
  • 2.00 kilometer(s) from Canada Bread
  • 2.53 kilometer(s) from Hamilton Halton Home Builders Association
  • 7.45 kilometer(s) from Henderson Hospital
  • 11.10 kilometer(s) from St. Joseph's
  • 19.17 kilometer(s) from Hamilton Wentworth District School Board
  • 20.00 kilometer(s) from Hamilton Wentworth Catholic District School Board


  • 0.10 kilometer(s) from Carmen"s Dinner Theatre, Hamilton's premier dinner theatre featuring Vegas styled entertainment and five star service and food.
  • 10.00 kilometer(s) from Wild Water Works
  • 11.00 kilometer(s) from CDN Football Hall of Fame
  • 12.00 kilometer(s) from Art Gallery of Hamilton
  • 12.14 kilometer(s) from Theatre Aquarius, for over 35 years Theatre Aquarius has been Hamilton's professional theatre with 8,000 annual subscribers and over 130,000 annual patrons.
  • 13.00 kilometer(s) from Warplane Heritage Museum
  • 13.74 kilometer(s) from HMCS Haida, this WWII Tribal Class destroyer is now a floating memorial and naval museum.
  • 14.69 kilometer(s) from Marine Discovery Centre, specialty museums, history museums
  • 15.00 kilometer(s) from Waterfront Trolley, a wonderful way to experience the revitalized Hamilton Waterfront. The trolley tour begins at the Scoops Ice Cream parlour serving Hewitts Ice Cream so make sure you stop in.
  • 19.83 kilometer(s) from Dundurn Castle, this National Historic site exemplifies the life and times of Sir Allan Napier MacNab, a wealthy and powerful lawyer, landowner and railway magnate during the 19th century.
  • 23.00 kilometer(s) from Royal Botanical Gardens
  • 34.15 kilometer(s) from Flamboro Downs Casino
  • 44.00 kilometer(s) from African Lion Safari


  • Baci Ristorante, on premises, full service, Italian, open for: lunch, dinner


  • 11.00 kilometer(s) from triOS College
  • 11.40 kilometer(s) from Mohawk College
  • 14.00 kilometer(s) from Redeemer College
  • 18.00 kilometer(s) from Columbia College
  • 19.00 kilometer(s) from McMaster University

Nearby Cities

  • 26.00 kilometer(s) from Burlington
  • 43.00 kilometer(s) from Brantford
  • 43.00 kilometer(s) from Oakville
  • 53.00 kilometer(s) from Mississauga
  • 55.00 kilometer(s) from St. Catharines
  • 56.00 kilometer(s) from Cambridge
  • 66.00 kilometer(s) from Guelph
  • 71.00 kilometer(s) from Niagara Falls
  • 77.00 kilometer(s) from Niagara on the Lake
  • 77.00 kilometer(s) from Toronto
  • 80.00 kilometer(s) from Kitchener/Waterloo
  • 108 kilometer(s) from Buffalo, New York
  • 131 kilometer(s) from London
  • 304 kilometer(s) from Windsor
  • 333 kilometer(s) from Detroit, Michigan
  • 523 kilometer(s) from Ottawa
  • 617 kilometer(s) from Montreal, Quebec


  • 0.20 kilometer(s) from Albion Falls, is one of the largest waterfalls in the greater Hamilton region
  • 10.85 kilometer(s) from Confederation Park, boasts a number of family-friendly attractions, including large waterpark, mini-golf, batting cages, basketball courts, go-karts, restaurants and more.
  • 13.47 kilometer(s) from Bayfront Park, 16 ha park found in the west-end of Hamilton Harbour, with 1800 miles of shoreline integrating fish habitat, native vegetation and facilities.
  • 15.00 kilometer(s) from Haunted Ghost Walks
  • 25.23 kilometer(s) from Webster Falls, one of the most stunning and easily accessed waterfalls in the Hamilton area, Webster's Falls is created by the main branch of Spencer Creek as it flows into the gorge.


  • 0.50 kilometer(s) from Heritage Greene, retail stores including Best Buy, Indigo Books, Starbucks, Home Depot, Silvercity Movie Theatre and more!
  • 6.00 kilometer(s) from Lime Ridge Mall, Cadillac Fairview Property with over 100 retail shops including H&M, Old Navy, HMV, The Bay, Sears, Sport Chek, The Gap and more!
  • 8.00 kilometer(s) from Eastgate Square, shopping center with over 50 retail outlets
  • 11.00 kilometer(s) from Meadowlands Centre, retail stores including Best Buy, Indigo Books, Golf Town, Home Depot, Silvercity Movie Theatre and more!
  • 14.00 kilometer(s) from Jackson Square, downtown mall with over 50 retail outlets
  • 15.00 kilometer(s) from Mapleview Mall, shopping center including Coach, Aeropostale, Browns and more!


  • 14.00 kilometer(s) from John C Munro Toronto-Hamilton International Airport
  • 73.00 kilometer(s) from Toronto Pearson International Airport
  • 93.00 kilometer(s) from Buffalo Niagara International Airport
  • 0.01 kilometer(s) from Hamilton Street Railway, bus stop directly in front of property
  • 0.05 mile(s) from Hamilton