Click or press the down arrow to select a date
ROOM 1
1  Adults
0  Children
icon of map and pin for directions
Swainson Street
Hartlepool, England TS24 8AA
Great Britain

CHECK-IN

2:00 P.M. GMT

CHECK-OUT

11:00 A.M. GMT

CURRENCY

BRITISH POUND (GBP)

Hotel Overview

The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern décor inside, while its wonderful coastal location is convenient for a number of inland attractions.

Show More / Less

Thanks to good transport links, our guests can not only get away from it all, but get back to it easily too! Newcastle is within easy reach, while other northern cities and towns are also easily accessible. Wherever you decide to go during your stay, we'll be ready and waiting with a warm welcome on your return.

Maintaining high brand standards and excellence in quality is second nature to the Best Western Grand Hotel in Hartlepool. We have proven that going that extra mile during our annual Best Western quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the Best Western International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering the high levels of excellence in quality and brand standards that our guests expect.

Hotel Policies

Pet Policy
No pets allowed
TripAdvisor
TRAVELER RATING
 
 
504 REVIEWS
Excellent
188
Very Good
150
Average
85
Poor
45
Terrible
36
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Fab stay!”
By Bethany V
Birmingham, England, United Kingdom on 14-Feb-18

Stayed here with my partner for 3 night beginning of feb. Room was absolutely perfect for the price! Very spacious and comfortable. Hotel is kept very clean and tidy. Staff at reception were great...

READ FULL REVIEW
“Not bad at all, just needs modernising ”
By Sparkster74
on 12-Feb-18

Stayed the weekend and it’s clean and has free parking next door. It just needs some simple cosmetics and a few extra things (like robes) to make it amazing. Our room was huge but really didn’t feel...

READ FULL REVIEW
“Holidays”
By hannah g
Hastings, United Kingdom on 22-Jan-18

Stayed at this lovely hotel for a couple of days and it was amazing. Clean and friendly atmosphere staff very polite. Right opposite the shopping centre and in walking distance of restaurants and...

READ FULL REVIEW
“All you can hear is LOUD music!!!!”
By
on 14-Jan-18

My boyfriend booked us a room here as we where visiting a friends new restaurant. Room is nice came with a spa type of bath. After us both working long hours today we couldnt wait to climb into...

READ FULL REVIEW
“Great value last minute!”
By StuK72
Carlisle, United Kingdom on 12-Jan-18

In Hartlepool for a weeks training course. Needed to find a room last minute as friends I was going to stay with had the flu. Great value for a single room with breakfast included- less than £200...

READ FULL REVIEW

Hotel Amenities

Hotel

  • 100% smoke-free hotel
  • Restaurant on-site
  • Cocktail lounge
  • Elevator
  • Inter corridor
  • 24-hour front desk
  • Foreign currency exchange
  • Baggage hold
  • Guest laundry
  • Dry cleaning
  • Late check out, available upon availability
  • Safe deposit box
  • Shoe shine
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Fax services, free local faxes
  • Fax machine
  • Photocopy services
  • Photocopy machine
  • Secretarial services
  • Audio/visual equipment
  • Conference services
  • Equipment rental
  • Outdoor parking, 24-hour, 3.00 GBP fee
  • Paid parking, 3.00 GBP fee
  • Coach parking, available
  • Bank/cash machine
  • Civil ceremony license
  • Drinking water
  • Early check-in before 8am, available upon availability
  • Early check-out penalty
  • Whiteboard, projector, flipchart, screen available
  • Lobby computer available
  • High-speed Internet
More Amenities

Room

  • Cable or satellite television, color television with CNN® or news channels
  • AM/FM alarm clock
  • AM/FM radio
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board
  • Desk/work area
  • High-speed Internet access
  • Direct dial telephone
  • Room service 24 hours
  • Wake-up calls
  • Spa, available in some rooms
  • In room toiletries
  • Plugs near mirrors
  • Hot tubs in some rooms
More Amenities
More Amenities

Nearby Attractions