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ROOM 1
1  Adults
0  Children
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Swainson Street
Hartlepool, England TS24 8AA
Great Britain

CHECK-IN

2:00 P.M. GMT

Toll Free Reservations (US & Canada Only)

Worldwide Numbers

CHECK-OUT

11:00 A.M. GMT

Hotel Direct Number

CURRENCY

BRITISH POUND (GBP)

Hotel Overview

The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern décor inside, while its wonderful coastal location is convenient for a number of inland attractions.

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Thanks to good transport links, our guests can not only get away from it all, but get back to it easily too! Newcastle is within easy reach, while other northern cities and towns are also easily accessible. Wherever you decide to go during your stay, we'll be ready and waiting with a warm welcome on your return.

Maintaining high brand standards and excellence in quality is second nature to the Best Western Grand Hotel in Hartlepool. We have proven that going that extra mile during our annual Best Western quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the Best Western International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering the high levels of excellence in quality and brand standards that our guests expect.

Hotel Policies

Pet Policy
No pets allowed
TripAdvisor
TRAVELER RATING
 
 
494 REVIEWS
Excellent
185
Very Good
147
Average
83
Poor
45
Terrible
34
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Surprising”
By stepheni288
York, United Kingdom on 04-Dec-17

Can't complain at all. If I was being harsh the room was looking a little tired. But it was huge, as was the bathroom, comfortable and clean. TV looked very small as it was so far away but we...

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“Average ”
By
on 26-Nov-17

Nice big room, and we were given an upgrade to a family room...clean enough bed but here’s nothing grand about it... water stains on the ceiling that hadn’t been repaired and hairs in the sink and...

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“Car park nightmare”
By Paul W
Ipswich, United Kingdom on 15-Nov-17

Paying for parking in an unsafe environment my sons car was damaged by vandalism the decor is at best shabby and dark it smacks of gothic interior and as I remember the Grand from my wedding...

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“Three night stay in a single room”
By penseivat
London, United Kingdom on 15-Nov-17

Attending the Remembrance Day Parade on 12th November and then staying on to see friends and relatives, I know that Best Western hotels have a good standard and so I booked here for my 3 night stay...

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“The best hotel in Hartlepool ”
By grantLDK
Milton Keynes, United Kingdom on 13-Nov-17

Couldn’t ask for much more, I use the best western every time I travel to the north, There are plenty of hotels closer to where I have to work but I choose to travel to the best western, Perfect...

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Hotel Amenities

Hotel

  • 100% smoke-free hotel
  • Restaurant on-site
  • Cocktail lounge
  • Elevator
  • Inter corridor
  • 24-hour front desk
  • Foreign currency exchange
  • Baggage hold
  • Guest laundry
  • Dry cleaning
  • Late check out, available upon availability
  • Safe deposit box
  • Shoe shine
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Fax services, free local faxes
  • Fax machine
  • Photocopy services
  • Photocopy machine
  • Secretarial services
  • Audio/visual equipment
  • Conference services
  • Equipment rental
  • Outdoor parking, 24-hour, 3.00 GBP fee
  • Paid parking, 3.00 GBP fee
  • Coach parking, available
  • Bank/cash machine
  • Civil ceremony license
  • Drinking water
  • Early check-in before 8am, available upon availability
  • Early check-out penalty
  • Whiteboard, projector, flipchart, screen available
  • Lobby computer available
  • High-speed Internet
More Amenities

Room

  • Cable or satellite television, color television with CNN® or news channels
  • AM/FM alarm clock
  • AM/FM radio
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board
  • Desk/work area
  • High-speed Internet access
  • Direct dial telephone
  • Room service 24 hours
  • Wake-up calls
  • Spa, available in some rooms
  • In room toiletries
  • Plugs near mirrors
  • Hot tubs in some rooms
More Amenities
More Amenities

Nearby Attractions