The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern décor inside, while its wonderful coastal location is convenient for a number of inland attractions.
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Thanks to good transport links, our guests can not only get away from it all, but get back to it easily too! Newcastle is within easy reach, while other northern cities and towns are also easily accessible. Wherever you decide to go during your stay, we'll be ready and waiting with a warm welcome on your return.
Maintaining high brand standards and excellence in quality is second nature to the Best Western Grand Hotel in Hartlepool. We have proven that going that extra mile during our annual Best Western quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the Best Western International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering the high levels of excellence in quality and brand standards that our guests expect.
News from the Front Desk
No pets allowed
Visiting as part of a bowls team, group of us staying there. Showed up to rooms not prepared, first night no hot water, not enough towels in the room. One of our party left with what we think are...
By Ryan C
Arrived at the hotel and went to my room it was like a sauna so hot you could not breath. So the hotel turned off the heating for the rest of the week no hot water and freezing cold room ( perhaps...
Shoeburyness, United Kingdom on 13-Apr-2018
The Hotel Foyer is quite nice and the check in and out process was quick, however, there was evidence of a previous leak coming through the roof in the room, the shower was grimy and the heating...
Stayed here on 20th of march in an executive double room on second floor. Parked car in car park over the road and went to reception and booked car into car park for the night for three quid...
This was our second stay here, car parking is still not great, receptionist could not have cared less, certainly there was no warm welcome on offer, the hotel itself is actually OK for the money its...