The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern décor inside, while its wonderful coastal location is convenient for a number of inland attractions.
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Thanks to good transport links, our guests can not only get away from it all, but get back to it easily too! Newcastle is within easy reach, while other northern cities and towns are also easily accessible. Wherever you decide to go during your stay, we'll be ready and waiting with a warm welcome on your return.
Maintaining high brand standards and excellence in quality is second nature to the Best Western Grand Hotel in Hartlepool. We have proven that going that extra mile during our annual Best Western quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the Best Western International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering the high levels of excellence in quality and brand standards that our guests expect.
News from the Front Desk
No pets allowed
I can't praise the hotel enough for the service we received every member of staff was fantastic very attentive to how they helped throughout the day
The way the room was set up was fantastic as well...
By Paul S
Hartlepool, England, United Kingdom on 16-Jun-2018
The Grand has past its prime. The room was comfortable and clean. The shower left a lot to be desired. Only one bath towel in the room. The receptionist was very professional and friendly. He...
By Thomas W
Apart from a couple of issues regarding payment and the noise coming from the very loud disco which nobody warns you about, I found the Hotel to be clean and tidy with a superb - all you can eat...
Cheshire, United Kingdom on 21-May-2018
I struggle to find any redeeming features with The Grand apart from the staff who were friendly & polite.
We stayed on the 1st floor which had the most revolting stale odour as you opened the door...
By sarah h
hull on 13-May-2018
Executive was spacious but sparse ( with tiny telly that could barely be seen from the bed). Room was on the main road so a little noisy over night. Staff friendly and welcoming. Little bit run down...