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Best Western Grand Hotel Hong Kong

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23 Austin Avenue
Hong Kong, .
China

CHECK-IN

2:00 P.M. HKT

Toll Free Reservations (US & Canada Only)

Worldwide Numbers

CHECK-OUT

12:00 P.M. HKT

Hotel Direct Number

CURRENCY

HONG KONG DOLLARS (HKD)

Guest Rooms & Rates

Hotel Overview

The Best Western Grand Hotel Hong Kong is well situated in the heart of Tsim Sha Tsui, the busiest shopping and entertaining district. It is a five minute walk to Nathan Road and nearby to Tsim Sha Tsui and Jordon MTR Stations. We are a short distance to Kowloon-Canton Railway Station, Star Ferry Pier, Harbor City with the massive shopping center; Space Museum, Hong Kong Museum of Art, Science Museum & Hong Kong Cultural Centre, Kowloon Park.

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300 guest rooms adopt a modern chic design with stunning views of city and dining facilities. All rooms provide free and unlimited high speed Wi-Fi Internet access, flat screen television, IDD phone, personal safe, mini refrigerator, coffee/tea-making facilities, room service, non-smoking guest floor and central air conditioning.

Enjoy your stay!

Hotel Policies

Pet Policy
No pets allowed
TripAdvisor
TRAVELER RATING
 
 
415 REVIEWS
Excellent
34
Very Good
109
Average
143
Poor
68
Terrible
61
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Will never come back again!”
By wanwennjing
Singapore, Singapore on 14-Aug-17

Just checked out from the hotel on Sunday night. I have stayed for 4 nights here. The bed was ridiculous in bad condition - hard & bad quality (We can feel the spring of the bed and it was hurtful...

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“Less than satisfactory”
By MannyRivas1967
Madrid, Spain on 14-Aug-17

Small, old fashioned decorated rooms, impolite staff. Well-located near the tube station. Good breakfast, though. They demanded a 1000 $ Hong Kong dollars deposit. We would never go back to this...

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“Family trip”
By Shikha K
on 12-Aug-17

Was not expecting so small rooms and room size should be mentioned before we make booking. Centrally placed to see the city and lot of good shops around but amount paid for room is not worth...

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“There is always better”
By AHSH23
Brisbane, Australia on 19-Jul-17

We have only stay here because we were unable to find anywhere else at the time we were here. The rooms are very small, Not to our standard. The service could be better also. This hotel is ok if you...

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“Poor”
By detieMedan
medan on 10-Jul-17

I like the location as it not to crowded and close to seven eleven. I did not like the staff. Not helping and did not care about us. Especially front office and restaurant staff. Those staff were...

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Hotel Amenities

Hotel

  • Wireless internet connection in public areas
  • Restaurant on-site
  • Exercise facility Open from 7:00 a.m. to 11:00 p.m.
  • Elevator
  • Interior corridor
  • 24-hour front desk
  • Concierge
  • Multilingual staff, English, Mandarin, Japanese, Cantonese
  • Porterage/bell services
  • Foreign currency exchange, front desk
  • Guest laundry, 24-hours, nominal fee
  • Dry cleaning, same day available
  • Express check in
  • Express check out
  • Late check out, half day charge for before 6:00 p.m. and full day charge after 6:00 p.m.
  • Doctor on call
  • Car rental desk, limousine will be arranged for the guest by hotel with fee on hourly basis and subject to destination.
  • Free wireless internet access available in public areas and all guest rooms
  • Fax services, nominal fee
  • Fax machine
  • Computer available
  • Photocopy, nominal fee
  • Secretarial services
  • Conference services
  • Dataports
  • Mail services
  • Meeting facilities, can occupy 100 persons in theatre style with half day or full day package.
  • Conference facilities, can occupy 100 persons in theatre style with half day or full day package.
  • Catering
  • Coffee shop, we provide buffet breakfast. A la carte menu for lunch and dinner. Open from 7:00 a.m. to 10:00 p.m.
  • Air-conditioning
  • Higher rates may apply for holidays/special events
  • Technical concierge available
  • Storage space, nominal fee
  • Electrical adapter, power converters for international guests
More Amenities

Room

  • Cable or satellite television, flat screen television with remote control
  • Coffee/tea maker
  • Refrigerator
  • Hairdryer
  • Iron, ironing board available, on request
  • Desk/work area
  • High-speed Internet access, complimentary Wi-Fi Internet access
  • Direct dial telephone, IDD phone
  • Mini-bar available
  • Room service, 24-hours
  • Air-conditioning
  • Complimentary newspaper
  • In-room safe
  • Wake-up calls
  • Crib available
  • All guest rooms with city view or park view
  • Bathroom amenities in guest room
  • Personal accessories
  • Handcrafted soaps

Rooms for the Physically Challenged: 8

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Wheelchair accessible available
  • Visual alarm
  • Emergency alerting lighting
  • Extra wide doors in bathrooms
  • Access ramps
More Amenities
More Amenities

Nearby Attractions