Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

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Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

400 Interchange Park Drive
Lenoir City, Tennessee 37772-5635
United States


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Worldwide Numbers

Hotel Direct Number


2:00 P.M. EST


11:00 A.M. EST



Hotel Overview

The SureStay Hotel by Best Western Lenoir City is the perfect destination for great value if you are looking to explore the Knoxville area but still want a quiet place to enjoy your stay. Conveniently located right off of I-75, our brand new guest rooms were designed for your expectations featuring wonderful amenities to enhance your stay including a complimentary continental breakfast, free Wi-Fi, parking for large vehicles, outdoor swimming pool, and more.

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Whether you're here for an event at the University of Tennessee or want to venture into the Great Smoky Mountains, you deserve a hotel with a great location and true southern hospitality. From the events at Neyland Stadium to the Turkey Creek Shopping Center, there's something for the whole family, whether someone's an outdoor lover or prefers a day of shopping to hiking. We are only 20 minutes out from downtown Knoxville, giving our guests a place away from the city hustle and bustle to sit back and relax.

University of Tennessee football is a big reason why many of our guests choose our Knoxville hotel. However, the Knoxville Zoo is a must when visiting the area. From the head of the Tennessee River to outdoor Knoxville where hiking trails, kayaking and biking reign supreme, the possibilities are endless.

Business travelers often choose our Knoxville hotel because of the convenience and quiet rooms. Some of our frequent guests include employees of Oak Ridge National Labs, the Department of Energy (DOE), Department of Defense (DOD), and the Tennessee Valley Authority (TVA).

Plan a trip to the American Museum of Science and Energy or East Tennessee Historical Society. The history and culture is rich here. If you are into sports, come watch our very own Knoxville Ice Bears hockey team play or the Tennessee Smokies if you prefer baseball instead. The opportunities for fun here are endless, you just go have fun, and we will take care off the rest once you get back!


AAA Housekeeping


Hotel Policies

Pet Policy
We are pet friendly and allow up to two dogs in a room. The size limit for a dog is 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel’s approval prior to arrival. The pet friendly rate is $ 10.00 per day with a $150 per week maximum.


Hotel location and the surrounding area

Hotel Amenities


  • Complimentary continental breakfast. Waffles, Eggs, Toast, Bagels, English Muffins, Cereals, Juices, and Milk
  • Complimentary breakfast
  • Outdoor pool
  • 24-hour front desk
  • Exterior corridors
  • Multilingual staff, English, Spanish, Gujarati, Hindi
  • Guest laundry, 24 hours, fee of $3.00
  • Laundromat, coin-operated washers and dryers Fee of $1.50 each.
  • Express check-out
  • Late check-out
  • Cable or satellite television
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms; All guest rooms are hardwired and offer free wireless internet access; All guest rooms are hardwired for internet access
  • Fax services, in office
  • Fax machine
  • Computer available
  • Dataports
  • Free HBO
  • Parking for the physically challenged, 24 hours, free
  • Ice/vending machines
  • Free parking, 24 hours
  • Outdoor parking, 24 hours, free
  • Truck/RV parking, back of parking lot, 24 hours, free
  • Higher rates may apply for holidays/special events
More Amenities


  • Cable or satellite television, CNN or other 24 hour news station
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Hairdryer
  • Iron, ironing board
  • Desk/work area
  • Dataports
  • High-speed Internet access
  • Direct dial telephone
  • Speaker phone
  • Free local calls under 30 minutes
  • Air-conditioning
  • Wake-up calls
  • Easy chair available
  • Sofabed available
  • Spa available Whirlpool suite rooms
  • Adjoining rooms available
  • Cribs, available
  • Rollaway beds, available

Rooms for the Physically Challenged: 2

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Rails in bathroom available
  • Wheelchair accessible available
  • Closed-caption TV
  • Safety bar in shower available
  • Access ramps
More Amenities
More Amenities

Nearby Attractions


  • 3.8 mile(s) from Lenoir City Museum, documents Lenoir City's past from its earliest settlement by Major William B. Lenoir in the early 1800's, to the arrival of the railroad at Lenoir's Station (as it was known until the 1900's), through the Civil War, and into Lenoir City's emergence as a city in 1907.
  • 4.8 mile(s) from Fort Loudon Marina, is located at mile 603 on beautiful Fort Loudon Lake. We are located upriver next to Fort Loudon Lock at the end of Watts Barr. With the choice of three different lakes to enjoy from this location, it makes for a great day on the water. Lenoir City Park is within sight of the Marina that offers public ramps as well as a picnic area. One of Tennessee's best steak & rib restaurants is located on site. Through Leisure Time Rentals we have Pontoon Boats for rent. Daily rentals and full week rates are available. Fort Loudon Marina also offers daily, weekly or monthly overnight Transient Slips for vessels up to 100ft. All travelers are welcome.
  • 5.8 mile(s) from Tennessee Valley Winery, is one of the oldest operating family owned wineries in Tennessee. Achieving over 800 awards and accolades, including having their wines served at The White House.
  • 7 mile(s) from Willow Creek Golf Club, if golf is your game, the lush greenery and natural obstacles of Willow Creek Golf Club provide a beautiful backdrop for a relaxing 18 holes. An 18 hole championship golf course dedicated to providing excellent upscale playing conditions for the public golfer. The facility features public golf, tournaments, lessons, clinics, a pro shop and an upscale environment.
  • 58 mile(s) from Dollywood, offers you the chance to immerse yourself in the natural beauty of the Smoky Mountains and the incredible spirit of its people, all at a place fun for all ages. We invite you to taste award-winning recipes, experience heart-pounding thrills and witness incredible performances sure to become memories you'll treasure always. Featuring two award-winning parks allow you to play and splash with family and friends, all surrounded by the beauty of the Great Smoky Mountains.
  • 61 mile(s) from Great Smoky Mountains National Park, is the most popular National Park in the country and hosts well over ten-million annual visitors. Still not impressed? It gets more annual visitors than the Grand Canyon, Yosemite, and Yellowstone combined. This beautiful mountain range reaches towering heights of nearly seven-thousand feet, but is famous for its magical, smoky haze. Imagine seeing elk in their natural habitat, hearing the sounds of mountain rivers, and enjoying a stress-free afternoon hiking to a waterfall. Why not spend a day touring Cades Cove and exploring the history and beauty of this pioneer community? When you’re done, meander down Little River Road and let the beauty all around you soak in.


  • Across the street from Ruby Tuesday, Full Service, American, Open for: lunch, dinner,
  • Adjacent to Krystals, Fast Food, American, Open for: breakfast, lunch, dinner,
  • 0.7 mile(s) from Waffle House®, Full Service, American, Open for: breakfast, lunch, dinner,
  • 0.8 mile(s) from Shoney's®, Full Service, American, Open for: breakfast, lunch, dinner,
  • 0.7 mile(s) from Subway®, Fast Food, American, Open for: breakfast, lunch, dinner,
  • 0.7 mile(s) from Baskin Robbins 31 Flavors®, Ice Cream/Dessert, American, Open for: dinner,
  • 1 mile(s) from Chick-fil-A®, Fast Food, American, Open for: breakfast, lunch, dinner,
  • 1.3 mile(s) from Chili's®, Full Service, Tex-Mex, Open for: lunch, dinner,


  • 25 mile(s) from University of Tennessee
  • 2 mile(s) from Lenoir City High School, public city high school

Nearby Cities

  • 3 mile(s) from Lenoir City
  • 25 mile(s) from Knoxville


  • 2 mile(s) from Town Creek Greenway, 1.75 mile walk/bike trail
  • 2.1 mile(s) from Lee Russell Complex, 2 baseball fields, softball field, concessions, restrooms, picnic shelter
  • 2.6 mile(s) from Wampler Keith Park, soccer fields, skate court, picnic areas, basketball court, walking trail
  • 3 mile(s) from Rock Springs Park, walking trail, playground area, restrooms, picnic shelter
  • 5 mile(s) from Lenoir City Park, 2 tennis courts, 7 picnic shelters, 2 playground areas, beach volleyball court, walking trail, boat ramp and dock, fishing pier, 2 restroom facilities


  • 10 mile(s) from Turkey Creek, is a shopping complex and mixed-use commercial development located in western Knox County, Tennessee, in the cities of Knoxville and Farragut.
  • 16 mile(s) from West Town Mall, is a recently updated indoor mall conveniently located off exit 380 on I-40. Considered the premier shopping destination in East Tennessee, our mall boasts more than 150 stores, over 40 of which are exclusive to the Knoxville area. It is anchored by Dillard's, Belk, and JC Penney, and offers best of brand retailers and eateries like Apple, The Cheesecake Factory, Cinebarre, Banana Republic, Coach, Vera Bradley, Sephora, Pottery Barn and Williams-Sonoma. West Town Mall also offers


  • 153 mile(s) from Nashville International Airport
  • 24 mile(s) from McGhee Tyson Airport
  • 52 mile(s) from Pigeon Forge, TN
  • 25 mile(s) from Knoxville, TN