The Best Western Urban Hotel & Spa welcomes you and offers you privacy, relaxation and comfort in its 40 fully-equipped luxury rooms. The atypical atmosphere and the personalized welcome make this 3-star hotel an ideal base for both business and leisure travelers. The entire team will be happy to serve you and make your stay in the capital of Flanders a most enjoyable one.
News from the Front Desk
Pets are allowed with a nominal fee of 5 EUR per night.
Very nice, good rooms, very friendly, generally accommodating! Green, nice menus, good drinks, location is ok - what you pay for: it's not the most salubrious part of time, but 15 mins to the centre...
Brighton, United Kingdom on 12-Jan-2019
Stayed here for a weekend fri-mon
Car park was essential so this was a good secure car park so was pleased with that
Hotel was average
Staff were great though
Breakfast was below average, tables...
Birmingham, United Kingdom on 11-Dec-2018
If you want to use the "spa" you will have to walk through the lobby in your bath robe, so beware.
As another reviewer said, single room with double bed in it. mouldy towel in bathroom, changed...
By bernard b
Carmarthenshire, United Kingdom on 28-Oct-2018
Hôtel was ok but not special. The double room we had was really a single with a double bed. Restaurant is in lobby with corridor to ground floor rooms. Not cheap and minute portions. Bar is about 1m...
gucci 10 on 25-Oct-2018
Pros and cons
+ staff is friendly
- very small rooms (especially standard room)
- unpleasant smell in most rooms ( mold or plumbing) Told staff about it and they just sprayed some air freshener...