Hotel in Manado Indonesia | Best Western The Lagoon Hotel


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0  Children
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Komplek Bahu Mall, Blok A3
Manado, 95115


2:00 P.M. WIB

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


12:00 P.M. WIB

Hotel Direct Number



Hotel Overview

The Best Western® The Lagoon Hotel located at the Bay of Manado and surrounded by mountain, Manado is popular for its scuba diving and snorkeling area, especially at Bunaken National Park identified as one of the best Indonesian Dive Spot. It is not only famous as a diving destination but also prefect for great adventures from volcano trekking tours to white water rafting and a visit to the Tangkoko Batuangus Nature Reserve.

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For exciting culinary places, Manado offers a wide variety of dishes with the very spicy flavor that lies along the Manado main street, Boulevard, which is easily accessible from the Best Western® The Lagoon Hotel to discover the vibrant local scene.

Offering 187 modern guest rooms with breathtaking views of Manado Tua, Boulevard Beach and the mountains, the Best Western® The Lagoon Hotel has convenient access to shopping, commercial and entertainment facilities and just a 45 minute drive Sam Ratulangi International Airport.

The Best Western® The Lagoon Hotel is committed to ensure that the stay experience is the best it can possibly be.

Hotel Policies

Pet Policy
Pets not accepted
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“They upgrade my room to suite class for one night”
By rlahuddin
Jakarta, Indonesia on 02-Mar-18

i dont know for what reason, they change my room to suite class for 1 night only. maybe my room not available at that time. as a budget traveller, i never stay in suite room before. it is a funny...

“just OK”
By jeineria09
Manado, Indonesia on 01-Mar-18

things i like about this hotel: 1. good location, near supermarket, shopping centre, beach and various food court, etc. 2. awesome view from my room, 3. the staffs is friendly and really...

“Could be better”
By 70yennyl
on 25-Feb-18

Our superior room was quite spacious compared to other hotels The lobby situation is kind of weird as you have to take the elevator to 2nd floor The hotel is location in a quite dark, narrow street...

“Exceed Expectation”
By IrendKuncoro
Bandung, Indonesia on 27-Dec-17

This was my 3rd times to visit Manado for Business trip. This time they were provide my accommodation and stayed at Best Western the Lagoon hotel for 5 days. Apparently, this hotel is the tallest...

“Good new hotel”
By tia91
London, United Kingdom on 16-Dec-17

We got the deluxe rooms with seaview which was amazing! New hotel, nicely furnished and clean! Great staff as well. Had few issues with wifi in both rooms which was resolved eventually. No air con in...


Hotel Amenities


  • Complimentary full breakfast, choice of breads, cereal, fruit, hot eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee.
  • Restaurant onsite
  • Full Service Hotel
  • Complimentary breakfast, continental style
  • Cocktail lounge
  • Outdoor pool
  • Poolside services
  • Spa
  • Massage services
  • Exercise facility, complimentary, open from 6:00 a.m. to 9:00 p.m. cardiovascular equipment
  • Weight lifting equipment
  • Stationary bike
  • Treadmill
  • Locker room
  • Interior corridor
  • 24-hour front desk
  • Concierge
  • Multilingual staff, English, Bahasa Indonesia
  • Porterage/bell services
  • Guest laundry, nominal fee, items collected before 8:00 a.m. will be returned after 5:00 p.m. the same day. Items collected between 8:00 a.m. and 12:00 p.m. will be returned before 10:00 a.m. the next day. Items collected after 12:00 p.m. will be returned after 10:00 a.m. the next day.
  • Express check in
  • Express check out
  • Late check out
  • Doctor on call
  • Shoe shine
  • Cable or satellite television, we provide selection television channel, international news, sports, and music
  • Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms
  • Business center, nominal fee will depend on each of guest's requirement such Photo Copy, Fax and Print File.
  • Printer available
  • Computer rental
  • Fax services
  • Fax machine
  • Computer available
  • Photocopy, nominal fee
  • Photocopy services
  • Photocopy machine
  • Audio/visual equipment
  • Dataports
  • Wedding services
  • Meeting facilities
  • Banquet facilities
  • Conference facilities
  • Catering
  • Equipment rental
  • Ballroom
  • Coffee shop
  • Air-conditioning
  • Physically challenged services
  • Physically challenged facilities,
  • Elevator, wheelchair accessible
  • Free parking
  • Valet parking
  • Outdoor parking, when complimentary garage parking is full there is also a complimentary outdoor parking lot
  • Garage parking
  • Higher rates may apply for holidays/special events
  • Storage space, available 24-hours, complimentary
  • Barbeque grills
  • Evening Welcome Reception, daily 3:00 p.m. to 11:00 p.m.
More Amenities


  • Cable or satellite television, CNN® or other 24-hour news station, color, remote
  • In-room movies
  • DVD player, available
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker, electric kettle, tea bag, coffee, decaf coffee and tea, sugar, sweetener, creamer
  • Refrigerator
  • Hairdryer, available
  • Desk/work area, electrical outlet at desk level
  • Dataports
  • High-speed Internet access
  • Mini-bar, contains drinks, soft drinks, chocolate and snacks for a nominal fee
  • Bathrobe, available
  • Room service 24 hours
  • Air-conditioning, self-controlled
  • Trouser press
  • In-room safe, guests make their own code
  • Wake-up calls
  • Turndown service
  • In-room spa, available
  • Connecting rooms, available
  • Crib, available, complimentary
  • Mountain view, available
  • Ocean view, available
  • City view or City view with an Ocean view rooms available
  • Drinking water supplied daily
  • Toiletries include bath gel or foam, hand soap, shampoo, sanitary kit, dental kit and shower cap
  • Electrical adapters for international guests
  • Rollaway, available 350,000 IDR

Rooms for the Physically Challenged: 1

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Rails in bathrooms available
  • Wheelchair accessible available
  • Raised toilet with grab bars available
  • Knock lights available
  • Safety bar in shower available
  • Walk-in shower available
  • Extra wide doors in bathrooms available
  • Access ramps
More Amenities
More Amenities

Nearby Attractions