The Best Western® The Lagoon Hotel located at the Bay of Manado and surrounded by mountain, Manado is popular for its scuba diving and snorkeling area, especially at Bunaken National Park identified as one of the best Indonesian Dive Spot. It is not only famous as a diving destination but also prefect for great adventures from volcano trekking tours to white water rafting and a visit to the Tangkoko Batuangus Nature Reserve.
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For exciting culinary places, Manado offers a wide variety of dishes with the very spicy flavor that lies along the Manado main street, Boulevard, which is easily accessible from the Best Western® The Lagoon Hotel to discover the vibrant local scene.
Offering 187 modern guest rooms with breathtaking views of Manado Tua, Boulevard Beach and the mountains, the Best Western® The Lagoon Hotel has convenient access to shopping, commercial and entertainment facilities and just a 45 minute drive Sam Ratulangi International Airport.
The Best Western® The Lagoon Hotel is committed to ensure that the stay experience is the best it can possibly be.
News from the Front Desk
Pets not accepted
The staff is very friendly and helpful, the facilities are still nice and well maintained, the pool is also there for the kids, near with the shopping centre, the breakfast is very tasty and...
By Lanny Y
Jakarta, Indonesia on 18-Jun-2018
I'm quite surprised with how bad the service here.
1. Check in process took a long time
2. The room floor was sticky & slippery.
3. Towel stained.
4. Only 2 elevators for 12 floors. Imagine how...
By felissia Z
Shanghai, China on 16-Jun-2018
Stayed at the suites! Check in was a little slow but overall stay is ok. Room is large but the furnitures have to improve. Breakfast has very good variety and quality is fine. Staff is friendly and...
By Billy A
Singapore, Singapore on 27-May-2018
Just checking in now for business purpose...arrived 14.50 and after waiting for 15 minutes behind other guests I was skipped by a tour group which the ladies FO promptly served.
After complaim I was...
Jakarta on 12-May-2018
Terrible check in took over one hour and we did not get our room until 18:00 hrs. No explanation.
We met a sales manager explained and where sent a fruit plate as apology.
Complimentary full breakfast, choice of breads, cereal, fruit, hot eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee.
Full Service Hotel
Complimentary breakfast, continental style
Exercise facility, complimentary, open from 6:00 a.m. to 9:00 p.m. cardiovascular equipment
Weight lifting equipment
24-hour front desk
Multilingual staff, English, Bahasa Indonesia
Guest laundry, nominal fee, items collected before 8:00 a.m. will be returned after 5:00 p.m. the same day. Items collected between 8:00 a.m. and 12:00 p.m. will be returned before 10:00 a.m. the next day. Items collected after 12:00 p.m. will be returned after 10:00 a.m. the next day.
Express check in
Express check out
Late check out
Doctor on call
Cable or satellite television, we provide selection television channel, international news, sports, and music
Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms
Business center, nominal fee will depend on each of guest's requirement such Photo Copy, Fax and Print File.
Photocopy, nominal fee
Physically challenged services
Physically challenged facilities,
Elevator, wheelchair accessible
Outdoor parking, when complimentary garage parking is full there is also a complimentary outdoor parking lot
Higher rates may apply for holidays/special events
Storage space, available 24-hours, complimentary
Evening Welcome Reception, daily 3:00 p.m. to 11:00 p.m.
Cable or satellite television, CNN® or other 24-hour news station, color, remote
DVD player, available
AM/FM alarm clock
AM/FM radio stereo
Coffee/tea maker, electric kettle, tea bag, coffee, decaf coffee and tea, sugar, sweetener, creamer
Desk/work area, electrical outlet at desk level
High-speed Internet access
Mini-bar, contains drinks, soft drinks, chocolate and snacks for a nominal fee
Room service 24 hours
In-room safe, guests make their own code
In-room spa, available
Connecting rooms, available
Crib, available, complimentary
Mountain view, available
Ocean view, available
City view or City view with an Ocean view rooms available
Drinking water supplied daily
Toiletries include bath gel or foam, hand soap, shampoo, sanitary kit, dental kit and shower cap