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Komplek Bahu Mall, Blok A3
Manado, 95115


2:00 P.M. WIB

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


12:00 P.M. WIB

Hotel Direct Number



Hotel Overview

The Best Western® The Lagoon Hotel located at the Bay of Manado and surrounded by mountain, Manado is popular for its scuba diving and snorkeling area, especially at Bunaken National Park identified as one of the best Indonesian Dive Spot. It is not only famous as a diving destination but also prefect for great adventures from volcano trekking tours to white water rafting and a visit to the Tangkoko Batuangus Nature Reserve.

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For exciting culinary places, Manado offers a wide variety of dishes with the very spicy flavor that lies along the Manado main street, Boulevard, which is easily accessible from the Best Western® The Lagoon Hotel to discover the vibrant local scene.

Offering 187 modern guest rooms with breathtaking views of Manado Tua, Boulevard Beach and the mountains, the Best Western® The Lagoon Hotel has convenient access to shopping, commercial and entertainment facilities and just a 45 minute drive Sam Ratulangi International Airport.

The Best Western® The Lagoon Hotel is committed to ensure that the stay experience is the best it can possibly be.

Hotel Policies

Pet Policy
Pets not accepted
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“Bestwestern lagoon”
By Bambang P
Jakarta on 15-Nov-17

good hotel, clean room, nice view, good location near shopping center and food stall. Price is good enough, breakfast good, all staff is helpful. They give me early check in based on available room...

“Best View in Manado”
By adenoerwenda
Jakarta, Indonesia on 19-Aug-17

Best Western Manado is located right next to Maluku Sea. The building is the highest in Manado. It is opened recently in 2017. My room facing the sea and with all the big windows glass.... the view...

“New Construction, comfortable beds, next to the water within the heart of Manado”
By Fuentes6
on 31-May-17

The food service was slow, but everything else is Excellent. The staff was pleasant and kind. The breakfast was very good and I also was able to check in early. I will stay again at this hotel again...

“One of the best breakfast buffets in town”
By resortmountainview
on 14-Apr-17

The Best Western Hotel is not a cheap option but worth. The staff speaks good English. The rooms are clean and the room service works. We enjoyed the great breakfast buffet in the restaurant. Soon...

“Bagus di dalam”
By Antonius D
on 17-Nov-17

Hotel relatif baru... di tengah kota. Lokasi di pertokoan...dari luar terkesan apa adanya...eksterior pas pas_an... tetapi ketika anda sudah di dalam hotel... semua terobati...view bagus menghadap...


Hotel Amenities


  • Complimentary full breakfast, choice of breads, cereal, fruit, hot eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee.
  • Restaurant onsite
  • Full Service Hotel
  • Complimentary breakfast, continental style
  • Cocktail lounge
  • Outdoor pool
  • Poolside services
  • Spa
  • Massage services
  • Exercise facility, complimentary, open from 6:00 a.m. to 9:00 p.m. cardiovascular equipment
  • Weight lifting equipment
  • Stationary bike
  • Treadmill
  • Locker room
  • Interior corridor
  • 24-hour front desk
  • Concierge
  • Multilingual staff, English, Bahasa Indonesia
  • Porterage/bell services
  • Guest laundry, nominal fee, items collected before 8:00 a.m. will be returned after 5:00 p.m. the same day. Items collected between 8:00 a.m. and 12:00 p.m. will be returned before 10:00 a.m. the next day. Items collected after 12:00 p.m. will be returned after 10:00 a.m. the next day.
  • Express check in
  • Express check out
  • Late check out
  • Doctor on call
  • Shoe shine
  • Cable or satellite television, we provide selection television channel, international news, sports, and music
  • Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms
  • Business center, nominal fee will depend on each of guest's requirement such Photo Copy, Fax and Print File.
  • Printer available
  • Computer rental
  • Fax services
  • Fax machine
  • Computer available
  • Photocopy, nominal fee
  • Photocopy services
  • Photocopy machine
  • Audio/visual equipment
  • Dataports
  • Wedding services
  • Meeting facilities
  • Banquet facilities
  • Conference facilities
  • Catering
  • Equipment rental
  • Ballroom
  • Coffee shop
  • Air-conditioning
  • Physically challenged services
  • Physically challenged facilities,
  • Elevator, wheelchair accessible
  • Free parking
  • Valet parking
  • Outdoor parking, when complimentary garage parking is full there is also a complimentary outdoor parking lot
  • Garage parking
  • Higher rates may apply for holidays/special events
  • Storage space, available 24-hours, complimentary
  • Barbeque grills
  • Evening Welcome Reception, daily 3:00 p.m. to 11:00 p.m.
More Amenities


  • Cable or satellite television, CNN® or other 24-hour news station, color, remote
  • In-room movies
  • DVD player, available
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker, electric kettle, tea bag, coffee, decaf coffee and tea, sugar, sweetener, creamer
  • Refrigerator
  • Hairdryer, available
  • Desk/work area, electrical outlet at desk level
  • Dataports
  • High-speed Internet access
  • Mini-bar, contains drinks, soft drinks, chocolate and snacks for a nominal fee
  • Bathrobe, available
  • Room service 24 hours
  • Air-conditioning, self-controlled
  • Trouser press
  • In-room safe, guests make their own code
  • Wake-up calls
  • Turndown service
  • In-room spa, available
  • Connecting rooms, available
  • Crib, available, complimentary
  • Mountain view, available
  • Ocean view, available
  • City view or City view with an Ocean view rooms available
  • Drinking water supplied daily
  • Toiletries include bath gel or foam, hand soap, shampoo, sanitary kit, dental kit and shower cap
  • Electrical adapters for international guests
  • Rollaway, available 350,000 IDR

Rooms for the Physically Challenged: 1

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Rails in bathrooms available
  • Wheelchair accessible available
  • Raised toilet with grab bars available
  • Knock lights available
  • Safety bar in shower available
  • Walk-in shower available
  • Extra wide doors in bathrooms available
  • Access ramps
More Amenities
More Amenities

Nearby Attractions