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1  Adults
0  Children
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2 Barnard Road
Norwich, England NR5 9JB
Great Britain


3:00 P.M. GMT

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


11:00 A.M. GMT

Hotel Direct Number



Hotel Overview

The Best Western Brook Hotel in Norwich resides just three miles away from the city center. Whilst staying here - nestled in the capital of East Anglia - you can enjoy a rare blend of history and modern sophistication, with lots of nearby attractions to wow you away from the hotel. The Best Western is in fact ideal if you’re looking for a hotel near Norwich castle. You’ll be less than 20 minutes from the 900-year-old Normal Palace turned prison, which has recently been reimagined as a museum and art gallery. The castle offers talks and workshops for adults, and plenty of family activities during school holidays for an exciting insight into Norwich’s history. A 15 minute drive from the hotel will take you to the vibrant Norwich market. The market is open six days a week and boasts almost 200 stalls, so you’ll be met by fabulous food, flowers, crafts and oh so much more. BeWILDerwood, a forest jam-packed with adventure, is only 30 minute from the hotel. It includes everything from zip wires and jungle bridges, to boat trips for limitless family-fun.

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Style and flair can be observed as soon as you enter the hotel, as our contemporary décor is frequently complimented by guests. For business folk, we have free Wi-Fi and plenty of desk space in all 81 cozy en suite bedrooms, so you can enjoy both a peaceful working environment and a rejuvenating rest. We also recommend keeping an eye out for our Murder Mystery nights, as guests are invited to piece together a murder whilst indulging in a welcome glass of bubbly and a divine 3-course meal.

You'll find our friendly staff as charming as our accommodation, as we'll always make you feel welcome - whether it's your first or one hundredth time here. For further amenities, Carrefour Health Club is nearby and is available to our guests for £5.

Here at the Best Western Brook Hotel Norwich, we are also proud to be a dog friendly hotel, as we welcome your furry friends no matter how big or small.

Hotel Policies

Pet Policy
Pets allowed with no restrictions
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“One night stay and would go back again”
By Derek_Viv
Derby, United Kingdom on 20-Aug-17

A quick one night visit and found the room to be clean, comfortable and quiet. Shower was not the strongest I have ever experienced but the water was hot in plentiful supply. The staff were excellent...

“Our son and daughter in laws military wedding”
By fwatson001
Morecambe, United Kingdom on 09-Aug-17

we enjoyed our stay at your hotel, the staff where very friendly and helpful especially in the dining room. there is a lovely court yard garden but be careful if you have mobility issues as there is...

“Well situated”
By jonpicktig
Pickering, United Kingdom on 02-Aug-17

We visited this hotel on a couple of occasions in May. The hotel is well situated on the the outskirts of the City and we found it to be good value. We stayed in a refurbished room both times and...

“Pleasantly surprised ”
By jpud12
Tauranga, New Zealand on 30-Jul-17

This hotel was a mix between old and new! Was a good place to stay with adequate rooms and friendly service. Good location in Norwich as well. Beds were comfy. Didn't eat within the hotel but it...

“Difficult to review”
By BanisterFletcher
Leicestershire, United Kingdom on 29-Jul-17

Sometimes you can visit really dire places but you know that they are having investment and will probably be OK in a few months. At the moment, this a hotel with tired bedrooms and appalling...


Hotel Amenities


  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Restaurant on-site
  • Cocktail lounge
  • Interior corridor
  • 24-hour front desk
  • Guest laundry, nominal fee
  • Dry cleaning, available
  • Safe deposit box
  • Doctor on call
  • Children's activities child's booklet and pencils
  • Cable or satellite television
  • Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms
  • Fax services
  • Photocopy, nominal fee
  • Conference services
  • Dataports
  • Mail services
  • Wedding services
  • Meeting facilities, including in-house video services and modem/dataports available
  • Conference facilities
  • Catering
  • Equipment rental
  • Air-conditioning
  • Physically challenged facilities
  • Parking for the physically challenged
  • Free parking
  • Outdoor parking
  • Higher rates may apply for holidays/special events
  • 24-hour reception
  • Free parking
  • All rooms en suite
  • Free Wi-Fi
More Amenities


  • Cable or satellite television, color with CNN® or other 24 hour news station, and Freeview in each room
  • In-room movies available
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board available
  • Desk/work area, electrical outlet at desk level
  • High-speed Internet access
  • Direct dial telephone
  • Speaker phone
  • Bathrobe available
  • Room service from 7:00 a.m. to 10:00 p.m.
  • Air-conditioning
  • Complimentary newspaper available
  • Trouser press
  • In-room safe available
  • Wake-up calls
  • Easy chair
  • Sofabed available
  • Fireplace available
  • Crib, available
  • Remote controlled television in guest room
  • Bathroom amenities in guest room
  • Other room view
  • Heated Towel Rail
  • Full length mirror

Rooms for the Physically Challenged: 3

  • Physically challenged rooms/facilities available
  • Rails in bathrooms, available
  • Wheelchair accessible, available
  • Raised toilet, available
  • Visual alarm, available
  • Safety bar in shower, available
  • Emergency alerting lighting
  • Extra wide doors in bathrooms, available
  • Lowered vanity areas, available
More Amenities
More Amenities

Nearby Attractions