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1  Adults
0  Children
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2 Barnard Road
Norwich, England NR5 9JB
Great Britain


3:00 P.M. GMT

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


11:00 A.M. GMT

Hotel Direct Number



Hotel Overview

The Best Western Brook Hotel in Norwich resides just three miles away from the city center. Whilst staying here - nestled in the capital of East Anglia - you can enjoy a rare blend of history and modern sophistication, with lots of nearby attractions to wow you away from the hotel. The Best Western is in fact ideal if you’re looking for a hotel near Norwich castle. You’ll be less than 20 minutes from the 900-year-old Normal Palace turned prison, which has recently been reimagined as a museum and art gallery. The castle offers talks and workshops for adults, and plenty of family activities during school holidays for an exciting insight into Norwich’s history. A 15 minute drive from the hotel will take you to the vibrant Norwich market. The market is open six days a week and boasts almost 200 stalls, so you’ll be met by fabulous food, flowers, crafts and oh so much more. BeWILDerwood, a forest jam-packed with adventure, is only 30 minute from the hotel. It includes everything from zip wires and jungle bridges, to boat trips for limitless family-fun.

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Style and flair can be observed as soon as you enter the hotel, as our contemporary décor is frequently complimented by guests. For business folk, we have free Wi-Fi and plenty of desk space in all 81 cozy en suite bedrooms, so you can enjoy both a peaceful working environment and a rejuvenating rest. We also recommend keeping an eye out for our Murder Mystery nights, as guests are invited to piece together a murder whilst indulging in a welcome glass of bubbly and a divine 3-course meal.

You'll find our friendly staff as charming as our accommodation, as we'll always make you feel welcome - whether it's your first or one hundredth time here. For further amenities, Carrefour Health Club is nearby and is available to our guests for £5.

Hotel Policies

Pet Policy
Pets not accepted
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“Lovely stay”
By 70ish
Worcester, United Kingdom on 14-Dec-17

We stayed here again when visiting the Thursford Christmas Spectacular as part of a coach trip. As last time we had a lovely big room with comfy beds but our bathroom this time could have done with...

“Christmas show ”
By susan p
Denbighshire, United Kingdom on 07-Dec-17

Dear all I would not recommend the brook hotel the breakfast was lovely but the evening meal is blander and Turkey on both night and the same veg and the room need a look as very dated the...

“Not nice room”
By Gramlx
Church Stretton, United Kingdom on 05-Dec-17

Only stayed one night we had dinner which was very good and plenty of it, breakfast was great very nicely cooked and again as much as you wanted great selection of wines and beers very nice dinning...

“Beware of restaurant staff”
By williamtQ5840MW
Henley-on-Thames, United Kingdom on 02-Dec-17

On a weekend trip to Thursford show we stayed two nights at the above, I used to think best western were an ok hotel rooms average food average, however this weekend been proved wrong the staff in...

“In need of renovation”
By douglas246
Doncaster, United Kingdom on 30-Nov-17

The hotel is very tired and worn out in places. Our bathroom was very run down and old. The hotel is generally very cold. We were there during very cold weather and the lounge area, which is stupidly...


Hotel Amenities


  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Restaurant on-site
  • Cocktail lounge
  • Interior corridor
  • 24-hour front desk
  • Guest laundry, nominal fee
  • Dry cleaning, available
  • Safe deposit box
  • Doctor on call
  • Children's activities child's booklet and pencils
  • Cable or satellite television
  • Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms
  • Fax services
  • Photocopy, nominal fee
  • Conference services
  • Dataports
  • Mail services
  • Wedding services
  • Meeting facilities, including in-house video services and modem/dataports available
  • Conference facilities
  • Catering
  • Equipment rental
  • Air-conditioning
  • Physically challenged facilities
  • Parking for the physically challenged
  • Free parking
  • Outdoor parking
  • Higher rates may apply for holidays/special events
  • 24-hour reception
  • Free parking
  • All rooms en suite
  • Free Wi-Fi
More Amenities


  • Cable or satellite television, color with CNN® or other 24 hour news station, and Freeview in each room
  • In-room movies available
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board available
  • Desk/work area, electrical outlet at desk level
  • High-speed Internet access
  • Direct dial telephone
  • Speaker phone
  • Bathrobe available
  • Room service from 7:00 a.m. to 10:00 p.m.
  • Air-conditioning
  • Complimentary newspaper available
  • Trouser press
  • In-room safe available
  • Wake-up calls
  • Easy chair
  • Sofabed available
  • Fireplace available
  • Crib, available
  • Remote controlled television in guest room
  • Bathroom amenities in guest room
  • Other room view
  • Heated Towel Rail
  • Full length mirror

Rooms for the Physically Challenged: 3

  • Physically challenged rooms/facilities available
  • Rails in bathrooms, available
  • Wheelchair accessible, available
  • Raised toilet, available
  • Visual alarm, available
  • Safety bar in shower, available
  • Emergency alerting lighting
  • Extra wide doors in bathrooms, available
  • Lowered vanity areas, available
More Amenities
More Amenities

Nearby Attractions