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1  Adults
0  Children
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2 Barnard Road
Norwich, England NR5 9JB
Great Britain


3:00 P.M. GMT

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


11:00 A.M. GMT

Hotel Direct Number



Hotel Overview

The Best Western Brook Hotel in Norwich resides just three miles away from the city center. Whilst staying here - nestled in the capital of East Anglia - you can enjoy a rare blend of history and modern sophistication, with lots of nearby attractions to wow you away from the hotel. The Best Western is in fact ideal if you’re looking for a hotel near Norwich castle. You’ll be less than 20 minutes from the 900-year-old Normal Palace turned prison, which has recently been reimagined as a museum and art gallery. The castle offers talks and workshops for adults, and plenty of family activities during school holidays for an exciting insight into Norwich’s history. A 15 minute drive from the hotel will take you to the vibrant Norwich market. The market is open six days a week and boasts almost 200 stalls, so you’ll be met by fabulous food, flowers, crafts and oh so much more. BeWILDerwood, a forest jam-packed with adventure, is only 30 minute from the hotel. It includes everything from zip wires and jungle bridges, to boat trips for limitless family-fun.

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Style and flair can be observed as soon as you enter the hotel, as our contemporary décor is frequently complimented by guests. For business folk, we have free Wi-Fi and plenty of desk space in all 81 cozy en suite bedrooms, so you can enjoy both a peaceful working environment and a rejuvenating rest. We also recommend keeping an eye out for our Murder Mystery nights, as guests are invited to piece together a murder whilst indulging in a welcome glass of bubbly and a divine 3-course meal.

You'll find our friendly staff as charming as our accommodation, as we'll always make you feel welcome - whether it's your first or one hundredth time here. For further amenities, Carrefour Health Club is nearby and is available to our guests for £5.

Hotel Policies

Pet Policy
Pets not accepted
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“2 star accommodation 5 star service ”
By Spike C
Stamford, United Kingdom on 15-Oct-17

Very dated and in serious need of a make over the accommodation is very lack lustre and budget. But the rooms are big and everything was clean if battered and bashed. What made up for it was a...

“Very nice”
By hterrie
on 11-Oct-17

Stayed here for NORCON, we got a deduction off bill using a discount, very nice twin room, nice staff, lovely meal in restaurant, beautiful vegetarian pizza and it was only £8.95 very reasonable for...

“An economy stay in Norwich...”
By ssk1970
Coimbatore, India on 10-Oct-17

Stayed at the Brook Hotel for the occasion of university admission for my daughter. It is well situated for the university. The hotel itself is one of the older hotel buildings, a little frayed now...

“Close to UEA”
By Stoney55
Cirencester, United Kingdom on 02-Oct-17

Chose this Hotel as it was close to UEA after dropping our son off. Large room, clean and comfortable. Bar with reasonably priced drinks. Breakfast buffet did not have a huge choice but food was...

By Mothy
Lichfield, England on 24-Sep-17

Stayed here for one night when dropping our son at UEA. Location is fine for the university, but whilst we only expected a basic hotel, our experience was one of disappointment. The room was ok...


Hotel Amenities


  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Restaurant on-site
  • Cocktail lounge
  • Interior corridor
  • 24-hour front desk
  • Guest laundry, nominal fee
  • Dry cleaning, available
  • Safe deposit box
  • Doctor on call
  • Children's activities child's booklet and pencils
  • Cable or satellite television
  • Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms
  • Fax services
  • Photocopy, nominal fee
  • Conference services
  • Dataports
  • Mail services
  • Wedding services
  • Meeting facilities, including in-house video services and modem/dataports available
  • Conference facilities
  • Catering
  • Equipment rental
  • Air-conditioning
  • Physically challenged facilities
  • Parking for the physically challenged
  • Free parking
  • Outdoor parking
  • Higher rates may apply for holidays/special events
  • 24-hour reception
  • Free parking
  • All rooms en suite
  • Free Wi-Fi
More Amenities


  • Cable or satellite television, color with CNN® or other 24 hour news station, and Freeview in each room
  • In-room movies available
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board available
  • Desk/work area, electrical outlet at desk level
  • High-speed Internet access
  • Direct dial telephone
  • Speaker phone
  • Bathrobe available
  • Room service from 7:00 a.m. to 10:00 p.m.
  • Air-conditioning
  • Complimentary newspaper available
  • Trouser press
  • In-room safe available
  • Wake-up calls
  • Easy chair
  • Sofabed available
  • Fireplace available
  • Crib, available
  • Remote controlled television in guest room
  • Bathroom amenities in guest room
  • Other room view
  • Heated Towel Rail
  • Full length mirror

Rooms for the Physically Challenged: 3

  • Physically challenged rooms/facilities available
  • Rails in bathrooms, available
  • Wheelchair accessible, available
  • Raised toilet, available
  • Visual alarm, available
  • Safety bar in shower, available
  • Emergency alerting lighting
  • Extra wide doors in bathrooms, available
  • Lowered vanity areas, available
More Amenities
More Amenities

Nearby Attractions