Hotel In Ontario, CA - Best Western Plus Ontario


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0  Children
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3400 Shelby Street
Ontario, California 91764-4873
United States


4:00 P.M. PST

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


12:00 P.M. PST

Hotel Direct Number



Hotel Overview

Stay at this all-suites Ontario, California hotel - free breakfast, near Disneyland® and airport!

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The Best Western Plus® Ontario in Ontario, California, is a full-service hotel just minutes from the Ontario International Airport. Guests staying at this hotel will be near Victoria Gardens, California Speedway, Disneyland®, Ontario Convention Center and the Citizens Bank Arena. Nearby corporate locations include Dominos Distribution Center, BMW, Ferguson and the Toyota Corporate Center. Many area Los Angeles colleges are also located nearby.

This Ontario, California hotel features fully-equipped all suite accommodations. A complimentary full breakfast is available each morning in addition to an outdoor heated swimming pool and hot tub, steam room and a fitness center. Additional amenities at this California hotel include an onsite restaurant and cocktail lounge, a full-service business center and conference facilities.

For a fun-filled, comfortable stay, make a reservation at the Best Western Plus® Ontario.

Hotel Policies

Pet Policy
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20 per day with a $100 per week maximum. A refundable cleaning & damage deposit of $50 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“Good Location”
By Robert R
Marrakech, Morocco on 13-Mar-18

Had to stay in this facility for a few nights. Located need Ontario Mills. Part of the overseas investment in our future International Airport Zone in Ontario, CA. Not so good on customer services...

“Many Opportunities for Improvement”
By TiaRosa70
Kailua-Kona, Hawaii on 21-Feb-18

I am a business traveler and have stayed in many hotels. This it the first time I have been compelled to write an unfavorable review because the management was literally unresponsive to a discussion...

“Nothing Plus about it”
By bsrreno
Reno, Nevada on 06-Feb-18

My friend and I specifically booked a suite for the larger jet tub. THERE WAS NO HOT WATER. All we wanted was a nice soak and hot shower before our 6 hour drive to Sac. I complained to the desk and...

“Nice Stay”
By Zachary H
Poway, California on 13-Jan-18

Stayed here for a couple nights while working out of town. The staff was friendly and the hotel was clean. There was a few stray hairs in the bathroom but nothing too terrible. The breakfast was good...

“Airport shuttle service bad experience”
By Guitpicker
Mojave Desert on 08-Jan-18

Have used the park and fly feature of this hotel in the past with good results. However, on our recent stay we were left stranded at the airport for over an hour because they failed to have a...


Hotel Amenities


  • 100% smoke-free hotel
  • Restaurant on-site
  • Complimentary full breakfast, choice of breads, cereal, fruit, hot eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee.
  • Cocktail lounge, located in our lobby, hour of operation 6:30 a.m. to 10:00 a.m., 5:00 p.m. to 10:00 p.m.
  • Outdoor pool Heated
  • Hot tub
  • Exercise facility, open from 8:00 a.m. to 10:00 p.m.
  • Stair stepper, complimentary
  • Stationary bike, complimentary
  • Treadmill, complimentary
  • Weight lifting equipment, complimentry
  • 24-hour front desk
  • Porterage/bell services
  • Express check out
  • Late check out, available upon request rates vary depending on availability
  • Safe deposit box, for registered guests and at no cost upon request
  • Business center
  • Fax services
  • Computer available
  • Photocopy services
  • Audio/visual equipment
  • Conference services
  • Mail services, regular mail, Fed-Ex, Airborne Express, U.P.S. Fed-Ex, and Regular Mail Drop Off.
  • Wedding services, please see an associate in our sales department Monday through Friday 8:00 a.m. to 4:00 p.m.
  • Banquet facilities please see an associate in our sales department Monday through Friday 8:00 a.m. to 4:00 p.m.
  • Conference facilities please see an associate in our sales department Monday through Friday 8:00 a.m. to 4:00 p.m.
  • Catering
  • Basketball court
  • Billiards/snooker, located in P.J.'s Pub
  • Wine tasting, please see front desk
  • Elevator, wheelchair accessible, we have two elevators on property
  • Parking for the physically challenged, we offer disabled parking near each handicap accessible room
  • Ice/vending machines, located next to building A near the elevator and at the south end in laundry facility area
  • Local shuttle, travels to area restaurants within two miles and to the Ontario Mills
  • Airport courtesy shuttle available 24 hours
  • Gift shop or newsstand we offer miscellaneous items at our front desk for sale. Newspapers are .50 cents per copy except on Sundays outside of meeting rooms.
  • Free parking
  • Outdoor parking
  • Truck/RV parking
  • Multilingual staff English and Spanish
  • Exter corridor
  • Meeting facilities please see an associate in our sales department Monday through Friday 8:00 a.m. to 4:00 p.m.
  • Guest laundry $1.25 each to wash and dry- located at south end of property
  • Petsitting service Designated Pet Friendly Rooms Room types: Studio Handicap Accessible (QA) Family Queen Suite (FQ) Executive King (EK) Standard King (SK) Standard Queen (SQ)
  • Univeral Fitness Center, complimentary
  • Four lobby computers available for guests and printers
  • Complimentary social happy hour seven days a week fromn 5:00 p.m. to 6:30 p.m.
  • 12-hour laundry/valet Monday through Saturday
  • High-speed Internet access
  • Wi-Fi
  • Room Service from 5 p.m. - 9 p.m.

Public Space ADA Accessible Features:

  • Accessible parking spaces and signage (car and van)
  • Accessible parking space that is 96-inches wide with an appropriate access aisle
  • An accessible route that allows for approaching and entering the hotel
  • An accessible lobby entrance door
  • Interior routes to public spaces that do not have abrupt level changes
  • An accessible reception desk or accessible folding shelf or reception area
  • Accessible table in eating area
  • The eating area has self-service shelves and dispensing devices within reach range
  • Public restrooms accessible
  • Accessible business center

Guest Room Communication Assist Features:

  • Closed-caption televisions
  • Visual notification devices for door knocks
  • Visual notification devices for telephones
  • Visual smoke alarms
More Amenities


  • Cable satellite television, direct TV-44 channels including HBO®, National Geographic®, ESPN® and Nick.
  • AM/FM alarm clock
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Hairdryer
  • VCR available, limited availability upon request ID required.
  • Iron, ironing board
  • Desk/work area
  • Two Phone Lines in each room
  • AM/FM radio stereo
  • Voice mail
  • Free local calls under 30 minutes
  • Room service from 5:00 p.m. to 9:00 p.m.
  • Wake-up calls
  • Sofabed double size
  • Connecting rooms available limited upon request
  • Balcony available upon request
  • Jacuzzi®, Oversized bathtub with Jacuzzi® Jets.
  • High-speed Internet access, hard wired and wireless
  • In-room safe available, safety deposit box available at front desk upon request.
  • Spa available Over-Sized Bathtub with Jacuzzi® Jets
  • Mountain view, view of Mt. Baldy available for some suites.
  • Complimentry bottle of water in each room.
  • High-speed Internet, complimentary wired and wireless in all rooms
  • Cloud Nine pillowtop beds
  • Triple sheeting
  • Ipod docking stations

Kitchenettes: Microwave, mini-refrigerator, coffeemaker and wetbar.

  • Property meets ADA of 1990 (US hotels only)

Guest Room Mobility Accessible Features:

  • Accessible doors and doorways (at least 32-inches of clear width passage)
  • Accessible bathrooms and features, including shower/tub
  • Accessible room controls (e.g. HVAC and lighting)
  • Accessible clear floor space
More Amenities
More Amenities

Nearby Attractions