Because We CareSM - Our COVID-19 Response and Policies

Cancellation Policy

Flexible Cancellation Policy for reservations made by June 30, 2020

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast with "Grab-n-Go" & Individually Wrapped Items

Maintain Elite Status

Elite Members retain status through January 31, 2022

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Please Be Advised:  Please call hotel for reservations. Details

Please Be Advised:  Wyoming State regulations require individuals traveling to Wyoming from another state or country for non-business related purposes to self-quarantine for 14 days.

Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

117 Pin Oak View Drive
Pigeon Forge, Tennessee 37863-2908
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


4:00 P.M. EST


11:00 A.M. EST



Hotel Overview

TripAdvisor Certificate of Excellence Badge

The newly renovated SureStay Hotel by Best Western Pigeon Forge is located in the heart of Sevier County. Steps away from WonderWorks, Titanic, Hatfield & McCoys, Hard Rock Cafe, Smoky Mountain Opry, Tanger Outlet® Mall and more. Just a short drive to Dollywood, Gatlinburg, Smoky Mountain National Park, Ripley's Aquarium and much more.

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All new rooms, renovation completed in Spring of 2018. 100% non-smoking, exterior corridor hotel. Room options include: non-smoking 2 queen beds, about 280 square feet, non-smoking king bed about 220 square feet and non-smoking king whirlpool about 280 square feet.

All rooms include free wireless Internet connection, 37-inch Flat Screen TV with over 90 channels, multi-function showerhead, microwave, refrigerator, in-room coffee maker, alarm clock and a hairdryer.

Join us for a complimentary continental breakfast buffet in the morning.

Hotel Policies

Pet Policy
We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel’s approval prior to arrival. The pet friendly rate is $20.00 per day with a $100 per week maximum.


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Complimentary continental breakfast, choice of breads, muffins or donuts, cold cereals, oatmeal, fruit, milk, juice, and coffee
  • Complimentary breakfast
  • 24-hour front desk
  • Exterior corridors
  • Guest laundry, 24 hours, fee of $3.00
  • Laundromat
  • Dry cleaning, available
  • Late check-out
  • Cable or satellite television
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Fax services, fee of $1.00 per page
  • Fax machine
  • Photocopy machine
  • Theater ticket desk, tickets to local attractions are available at front desk for sale at discounted prices.
  • Free parking, 24 hours
  • Outdoor parking, 24 hours, free
  • Higher rates may apply for holidays/special events
More Amenities


  • Cable or satellite television, CNN® or other 24 hour news station
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Hairdryer
  • Speaker phone
  • Free local calls under 30 minutes
  • Air-conditioning
  • Spa available
  • Adjoining rooms available
  • Mountain view
  • City View
More Amenities
More Amenities

Nearby Attractions


  • 7.03 mile(s) from Dollywood
  • 0.2 mile(s) from WonderWorks
  • 0.3 mile(s) from Hatfields and McCoys Show
  • 0.4 mile(s) from Titanic Museum
  • 0.4 mile(s) from Smoky Mountain Opry
  • 1.56 mile(s) from Dolly Parton Adventures
  • 3.7 mile(s) from Dolly Partons Stampede
  • 1.49 mile(s) from The Wheel at the Island
  • 1.23 mile(s) from NASCAR® Speedpark
  • 1.71 mile(s) from Gov. Crossing 14 Movie


  • Across the street from Hard Rock Cafe, Full Service, American, Open for: lunch, dinner,
  • 0.83 mile(s) from Applewood Farmhouse, Full Service, American, Open for: lunch, dinner,
  • 0.3 mile(s) from The Local Goat, Bar/Lounge, American, Open for: lunch, dinner,
  • 1.18 mile(s) from Harpoon Harrys Crab House, Full Service, Seafood, Open for: lunch, dinner,
  • 0.93 mile(s) from Outback Steakhouse®, Full Service, Steak House, Open for: lunch, dinner,
  • 0.71 mile(s) from Cracker Barrel®, Full Service, American, Open for: breakfast, lunch, dinner,
  • 5.00 mile(s) from Longhorn Steakhouse®, Full Service, Steak House, Open for: lunch, dinner,
  • 4.00 mile(s) from Bullfish Grill, Full Service, Seafood, Open for: lunch, dinner,
  • 0.98 mile(s) from Little Tokyo, Full Service, Japanese, Open for: lunch, dinner,
  • 3.00 mile(s) from Johnny Carinos, Full Service, Italian, Open for: lunch, dinner,
  • 0.61 mile(s) from IHOP®, Full Service, American, Open for: breakfast, lunch, dinner,
  • 0.5 mile(s) from Dunkin Donuts®, Coffee Shop, American, Open for: breakfast, lunch,
  • 0.51 mile(s) from McDonald's®, Fast Food, American, Open for: breakfast, lunch, dinner,
  • 0.7 mile(s) from Sonic®, Fast Food, American, Open for: breakfast, lunch, dinner,
  • 0.7 mile(s) from Wendy's®, Fast Food, American, Open for: lunch, dinner,
  • 0.92 mile(s) from Chipotle®, Fast Food, Tex-Mex, Open for: lunch, dinner,
  • 2.00 mile(s) from Panda Express, Fast Food, Chinese, Open for: lunch, dinner,
  • 1.14 mile(s) from Steak and Shake, Fast Food, American, Open for: breakfast, lunch, dinner,
  • 1.51 mile(s) from Chic-fil-A®, Fast Food, American, Open for: breakfast, lunch, dinner,
  • 0.59 mile(s) from CiCi's Pizza, Buffet, Italian, Open for: lunch, dinner,
  • 0.60 mile(s) from Big Daddys Pizza, Full Service, Italian, Open for: lunch, dinner,

Nearby Cities

  • 2.1 mile(s) from Sevierville
  • 8.4 mile(s) from Gatlinburg
  • 26 mile(s) from Knoxville
  • 47 mile(s) from Cherokee, North Carolina


  • 13.02 mile(s) from Sugarlands Visitor Center, Great Smoky Mountain National Park
  • 1.41 mile(s) from PF Community Center
  • 3.86 mile(s) from Gatlinburg Golf Course
  • 6.29 mile(s) from Sevierville Golf Club
  • 2.96 mile(s) from Sevierville City Park


  • 0.95 mile(s) from Tanger Outlets® Sevierville
  • 0.49 mile(s) from Walgreens
  • 0.84 mile(s) from CVS
  • 1.42 mile(s) from Walmart®
  • 1.49 mile(s) from Kroger
  • 1.50 mile(s) from Publix
  • 1.23 mile(s) from DollarTree®
  • 4.26 mile(s) from Lowes®


  • 23 mile(s) from McGhee Tyson Airport