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1  Adults
0  Children
Av. 6 de Diciembre N26-112 y San Ignacio
Quito, 170517


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


2:00 P.M. ECT


11:00 A.M. ECT



Hotel Overview

The Best Western Hotel Zen brings together Buddhist symbolism and on the other hand, art from the Ecuadorian Pre-Incasic Culture, Valdivia.

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The hotel is located in a commercial and residential area, close to the most important business and financial centers of the capital, along with restaurants, shopping malls, public transportation, just 25 minutes away from New Quito International Airport, and 15 minutes away from the old town.

Experience an innovative concept in the field of hospitality in the city of Quito, the butler service, which will be available throughout your stay. Our butlers will help you to schedule and confirm your business appointments, buy museum and theater tickets, coordinate tours inside and outside the city, among many other services that will make your stay pleasant.

The Best Western Hotel Zen is the first sustainable hotel in the city that does not use fossil fuels in order to operate and has a negative carbon footprint because it uses a building that has been completely rebuilt. It also has a technological water heating system called Heat Pump, LED lighting throughout the building and applies a waste recycling system.

Our 47 rooms are equipped with a large work area, access to high-speed internet, phone, safe deposit box, and mini bar. Room service is available from some of the renowned restaurants in the city. Guests will also enjoy a free full breakfast in our cafeteria from 6 a.m. until 10 a.m., as well as our business center and fitness facilities.

ENJOY OUR 15% DISCOUNT FOR ALL OF OUR GUESTS in every tour from Quito Tour Bus or Best Trip Ecuador.

Hotel Policies

Pet Policy
Pets not accepted


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • 100% smoke-free hotel
  • Limited Service Hotel
  • Complimentary breakfast
  • Complimentary full breakfast
  • Exercise facility complimentary, open from 7:00 a.m. to 10:00 p.m.
  • Stationary bike
  • Treadmill
  • Interior corridor
  • 24-hour front desk
  • Multilingual staff English, Spanish
  • Porterage/bell services
  • Baggage hold, available 24-hours, complimentary
  • Guest laundry, services based on price list in the room
  • Dry cleaning, services available 7:00 a.m. to 4:00 p.m.
  • Express check in
  • Express check out
  • Late check out, based upon availability for 50% of the daily rate between the hours of 11:00 a.m. to 5:00 p.m.
  • Safe deposit box
  • Babysitting on request 24-hours, nominal fee
  • Cable or satellite television
  • Airline desk
  • Free wireless Internet available in public areas; fee in-room wireless Internet access; fee wireless Internet access available in public areas and all guest rooms
  • Business center, 24-hours, complimentary
  • Printer available
  • Fax services
  • Fax machine
  • Computer available
  • Photocopy, nominal fee
  • Photocopy services
  • Photocopy machine
  • Dataports, available in boardroom
  • Boardroom for up to 8 guests, nominal fee per hour
  • Executive/club floors/VIP services
  • Physically challenged facilities
  • Elevator, wheelchair accessible
  • Parking for the physically challenged
  • Local shuttle 24-hours for additional fee
  • Airport car $22 USD if you pay it directly to the driver; if you decide to add the transfer to your hotel account it has a 22% increment of taxes giving a total of $26.84 USD. Contact hotel for more details. 3 people per service
  • Gift shop or newsstand Newsstand only
  • Free parking
  • Outdoor parking
  • Garage parking
  • Higher rates may apply for holidays/special events
  • Coffee and Tea Station, available 24-hours a day, complimentary
  • Butler Service, available 24-hours a day, complimentary
More Amenities


  • Cable or satellite television, color
  • In-room movies CineCanal, HBO®, Max Prime, MGMHD®, TNT, CINEMAX, The Film Zone
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Refrigerator
  • Hairdryer
  • Iron, ironing board
  • Desk/work area
  • Dataports
  • High-speed Internet access
  • Direct dial telephone
  • Free local calls
  • Mini-bar
  • Bathrobe available
  • Room service from 8:00 a.m. to 11:00 p.m.
  • In-room safe
  • Wake-up calls
  • Sofabed available queen size
  • Crib, available upon request, complimentary
  • Balcony available
  • Mountain view, available
  • Heater available upon request
  • Fans available upon request

Rooms for the Physically Challenged: 1

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Rails in bathroom available
  • Wheelchair accessible available
  • Closed-caption TV available
  • Visual alarm available
  • Safety bar in shower available
  • Walk-in shower available
More Amenities
More Amenities