The Cartwright Hotel, Union Square, BW Premier Collection


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1  Adults
0  Children
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524 Sutter Street
San Francisco, California 94102-1102
United States


3:00 P.M. PST

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


12:00 P.M. PST

Hotel Direct Number



Hotel Overview

San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time.

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Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows.

Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities.

Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.

Hotel Policies

Pet Policy
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel’s discretion.
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“Amazing Location, Paper Thin Walls”
By TAus90
Australia on 14-Mar-18

We stayed here for 2 nights and while the location is amazing, the hotel is incredibly noisy. We had a room away from the elevators and facing away from the street, however the walls are paper thin...

“Very Nice Hotel”
By slr737
Saratoga Springs, New York on 08-Mar-18

Great location, one block west of Union Square. Recently renovated by Great Western Hotels, this moderately price lodging property offers great value, with all of the standard room essentials and...

“Good for the location, rooms small. Don’t come with car.”
By Metin D
on 07-Mar-18

The front desk agents working in the evening were very helpful and happy people. The location is a big plus! Very very close to union square and easy to get around other locations such as Fisherman's...

“Location, location, oh, and friendly staff!”
By lolapat
Los Angeles, California on 02-Mar-18

If you're looking for a convenient place to stay near Union Square, look no more! The common rooms are lovely. One can relax by a warm fireplace, chat with friends, or play a board game. Beds are...

“Annual SF trip”
By AnnickOly
Switzerland on 28-Feb-18

Very small room but clean and comfortable. Lots of noise from neighbors and from outside (that's San Francisco). Employee very helpful and friendly. Very very close to Union Square, the cable car and...


Hotel Amenities


  • 100% smoke-free hotel
  • Breakfast available, nominal fee
  • Elevator
  • Interior corridors
  • 24-hour front desk
  • Concierge, services from 7 a.m. - 11 p.m.
  • Multilingual staff, English, Spanish, Chinese, Tagalog
  • Porterage/bell services
  • Dry cleaning, same day available
  • Express check out
  • Late check out, depends on hotel availability. Inquire at front desk prior to your departure date.
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Business center, 24 hours, free, two workstations and a printer
  • Computer available
  • Audio/visual equipment and services
  • Dataports, available
  • Meeting facilities. Pacific Heights Meeting room offers 920 square feet with a max capacity of 70. We also have an overflow area right outside the meeting room that may be rented.
  • Catering
  • Air-conditioning
  • Hearing impaired services, TDD phone, Signer
  • Elevator, wheelchair accessible
  • Higher rates may apply for holidays/special events
  • Lobby Fireplace. What better way to end a long day than by curling up in front of a glowing fire? Relax with a good book, get a little work done or perhaps play one of our board games while you enjoy the comforts of our plush fireside couches.
  • Self-parking fee and valet parking fee are available for guests. Off-site parking is at 750 Bush Street, one block from the hotel. Off-site valet parking is $45 and off-site garage parking is nominal fee $35.
More Amenities


  • Cable or satellite television, CNN® or other 24 hour news station
  • AM/FM alarm clock
  • AM/FM radio stereo. All rooms come with an AM/FM Bluetooth radio that offers a charging station and an auxiliary cable.
  • Coffee/tea maker
  • Refrigerator available. All Junior Suites have refrigerators. We also rent out refrigerators for $5.00 per day.
  • Hairdryer
  • Iron, ironing board
  • High-speed Internet access
  • Direct dial telephone
  • Speaker phone
  • Voice mail
  • Free local calls under 30 minutes
  • Room service 24 hours
  • Wake-up calls
  • Sofabed available. Sleeper couch/sofabed available in suites only.
  • Adjoining rooms available
  • Cribs, available
  • Rollaway beds, available, not guaranteed

Rooms for the Physically Challenged: 6

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Wheelchair accessible available
  • Closed-caption TV
  • Raised toilet with grab bars available
  • Visual alarm available
  • Knock lights available
  • Safety bar in shower available
  • Walk-in shower available
  • Emergency alerting lighting
  • Extra wide doors in bathrooms
  • Lowered vanity areas
  • Property meets ADA of 1990 (US hotels only)
More Amenities
More Amenities

Nearby Attractions