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Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast Service & Selections (varies by hotel)

Low Rate Guarantee

Low Rate Guarantee

A-GF-01, No. 6 Persiaran Multimedia
Shah Alam, 40000


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


2:00 P.M. IT


12:00 P.M. IT



Hotel Overview

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Strategically located in Shah Alam, a key satellite city offering fast links to Kuala Lumpur and KL International Airport, Best Western i-City Shah Alam is the preferred choice for both local and international travelers. This contemporary 18-story hotel features elegant guest rooms and suites, all connected with free Wi-Fi.

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A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allow guests to sample delectable Asian and international flavors. The large amount of conference and banquet space means that corporate travelers can do business with ease.

Located within the modern i-City complex, the hotel is just a 3-minute walk from i-City indoor-outdoor theme park. The CENTRAL i-City shopping mall is conveniently located within a 5-minute drive or a 10-minute walk from the hotel. It features 350 retail shops with three levels of basement car park and six levels of retail. Accessible from three major expressways, Best Western i-City Shah Alam offers the ultimate in convenience and connectivity for all travelers.

A new tourism tax of MYR 10 per room per night will be applied to every booking, not included in the room rate. This tax is payable direct to the hotel upon check-in.

All registered hotel guests are entitled to free unlimited water park access throughout their stay at Best Western i-City Shah Alam.


AAA Housekeeping


Hotel Policies

Pet Policy
Pets not accepted


Hotel location and the surrounding area

Hotel Amenities


  • Complimentary breakfast
  • Complimentary full breakfast, choice of breads, cereal, fruit, hot eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee.
  • Universal gym
  • Inter corridor
  • Multilingual staff, English, Malaysian
  • Porterage/bell services
  • Dry cleaning
  • Safe deposit box
  • Doctor on call
  • Playground
  • Children's activities
  • Cable or satellite television
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms; All guest rooms are hardwired and offer free wireless internet access
  • Business center, 24 hours, free, staffed
  • Printer available
  • Fax services
  • Fax machine
  • Computer available
  • Computer modem hookups
  • Photocopy machine
  • Audio/visual equipment and services
  • Conference services
  • Exhibit services
  • Dataports
  • Courier
  • Video conferencing
  • Meeting facilities
  • Banquet facilities
  • Conference facilities
  • Catering
  • Convenience store/Sundry
  • Coffee shop
  • Physically challenged services
  • Physically challenged facilities
  • Elevator, wheelchair accessible
  • Ice/vending machines
  • Gift shop or newsstand
  • Free parking, 24 hours
  • Outdoor parking, 24 hours, free
  • Higher rates may apply for holidays/special events
  • The hotel is within an indoor and outdoor theme park where water activities are available. Abundant of eatery outlets.
More Amenities


  • Cable or satellite television, CNN® or other 24 hour news station
  • In-room movies
  • Coffee/tea maker
  • Refrigerator
  • Hairdryer
  • Iron, ironing board available
  • High-speed Internet access
  • Room service 24 hours
  • Air-conditioning
  • In-room safe
  • Wake-up calls
  • Adjoining rooms available
  • Bidet

Rooms for the Physically Challenged: 1

  • Physically challenged rooms/facilities available
  • Rails in bathroom available
  • Wheelchair accessible available
  • Raised toilet with grab bars available
  • Safety bar in shower available
  • Walk-in shower available
  • Extra wide doors in bathrooms
  • Lowered vanity areas
  • Access ramps
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 15 kilometer(s) from Bukit Raja Industrial Park, where most of the reputable engineering companies and manufacturing are located.
  • 6 kilometer(s) from Berjaya, Berjaya small medium industrial park.
  • 10 kilometer(s) from Shah Alam, The biggest industrial park in Malaysia. Various international manufacturing companies are situated here, namely Panasonic and Totoya assembly.
  • 22 kilometer(s) from North & West Port, One of the busiest seaports in Southeast Asia. Sea cruises, embargo or stopover.


  • 1 kilometer(s) from Leisure Park @i-City, In and out door theme park with various attractions both for all. From Water Park to fun rides, winter house to wax museum. The property is situated in the theme park
  • 3 kilometer(s) from Klang Town, Heritage walk where one can experience the nostalgic colonial buildings during the British occupation. Klang town is also famous for its local food specially the famous pork ribs braise with herbal soup
  • 10 kilometer(s) from Carey Island, Fishing village build on stilts. 30 minutes boat ride from South port where one can experience deep sea fish farming and enjoy the freshest catch of the day.


  • On premises, Full Service, International, Open for: breakfast, lunch, dinner


  • 56 kilometer(s) from Kuala Lumpur International Airport
  • 22 kilometer(s) from Klang Sentral Station
  • 9 kilometer(s) from KTM Public Commuter Train
  • block(s) from Kuala Lumpur